Executive Assistant to the CEO at Trustcrow

⏲ Jun 6, 2024, 7:27 AM
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Trustcrow is a Lagos-based fintech company that specializes in a B-to-B digital escrow platform. The company escrows funds between transacting parties until agreed goods, services, or assets are delivered. This safeguards buyers from sell-side performance default and safeguards sellers from buy-side payment default. The platform eliminates the purchasers exposure to making advance payments prior to the receipt of goods/services and eliminates the sellers exposure to delivering goods/services before payment. By using a trusted intermediary, users benefit from increased transparency, protection, and efficiency. Trustcrow is a USA-registered company with operations in Nigeria.

We are recruiting to fill the position below:

Job Title: Executive Assistant

Location: Lagos
Employment Type: Full-time

Description

We seek exceptional talent who are incredibly hard working and who set and pursue audacious goals, when many believe they are unachievable. If you have these qualities, we want to hear from you. If you do not, please refrain from applying.
We seek candidates who want to be compensated for the value that they create and who want to be shareholders to align with the company’s growth and the value that they create.

You've Probably never Worked for a CEO like that of Trustcrow’s
He's:

24/7. 365
Meticulously detail-oriented
Desires performance, not politics.
Seeks Intelligence, Integrity, Initiative
Leave your ego at the door. Bring Humility, Hunger, Discipline, & Execution.

Responsibilities

The Executive Assistant will be the right hand person of the CEO and thus will be the anchor behind his productivity. It’s important to appreciate the gravity behind the position.
The Executive Assistant will be responsible for performing an array of administrative functions including providing executive and administrative support to the Chief Executive Officer, greeting and directing customer traffic to the appropriate areas, and providing administrative support to staff and external customers.
We are looking for an Executive Assistant who can seamlessly manage the administrative needs of our CEO while contributing to the overall success of the organization. The ideal candidate will be highly organized, detail-oriented, and capable of handling a wide range of tasks and responsibilities.. The candidate needs to be a team player with a positive attitude and professional disposition. Confidentiality and discretion are key. The candidate must possess great communication skills. Due to the visibility of the position, this requires providing superior customer service to all levels of internal staff and external customers, in-person and over the phone and basic knowledge of our products and services.
You will provide high-level administrative support by periodically providing research, preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, travel arrangements, and scheduling meetings. You may also train other administrative staff and provide administrative direction to the team.
Additionally, the ability to interact with staff (at all levels) in a fast paced environment, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role. You should demonstrate experience in developing relationships, as well as experience in handling the administrative and executive support related tasks with minimal supervision. You will need to adapt procedures, processes and techniques to the completion of assignments and in line with the department's activities and goals.
Trustcrow is a startup technology company. Characteristics of a startup include but are not limited to being fast-paced, uncertain, flexible, experimental, and grit. The successful candidate will marry these characteristics and be able to provide solutions for different business needs while exhibiting good management skills and a strong understanding of the company’s products and services.

Other Responsibilities:

Assist Executive daily: schedule meetings, organize projects, provide administrative support to the organization’s executive team. Ensure the Executive is prepared for all meetings and logistics are arranged to optimize time.
Calendar management.
Perform administrative duties and functions requiring confidentiality, initiative, and sound decision-making.
Plan, schedule and coordinate meetings and all associated logistics, department and off-site meetings, external group other events.
Coordinate travel arrangements for the Executive and process expense reports.
Prepare agendas, make copies, set up room, coordinate with speakers, take and type notes, order/pick up/layout refreshments, etc.
Establish hard copy and electronic files as required
Maintain office conference room calendar
Assist in setting up for meetings (make coffee, set up chairs, assist administratively in preparation of meeting materials, e.g., copy, collate, scan)
Support special events for decorations, celebrations, awards ceremonies, and business meetings
Order supplies
Receive and sort incoming/outgoing mail/deliveries
Will be required to run occasional errands to local stores/suppliers, etc.
Maintain confidentiality of all appropriate communications and documentation.
Additional duties as assigned.
Greet visitors, answer general questions and direct individuals to appropriate personnel
Maintain registration log for visitor
Answer, screen and direct incoming calls for the Executive
Provide administrative assistance for the Executive to include filing, scanning, drafting letters, data entry and other miscellaneous duties
Assist with preparing and processing reports
Any other duties as assigned or required by the company or the group

Required Qualifications, Skills, and Experience

8+ or more years relevant experience in an executive support role at a high corporate level. Prior C-suite support is preferred.
Prioritizes tasks, diligent and proactive and meets deadlines with minimal supervision. Strong problem solving.
Strong organizational and time management skills to stay on top of time sensitive projects and urgent requests, requiring a high level of flexibility and ability to execute quickly.
Thinks ahead, minimizing potential problems. Proactive in identifying areas to improve.
Effective verbal and written communication skills.
Communicates openly and directly. Adjusts communication to level of audience. Responds professionally.
Ability to handle highly confidential and technical material.
Ability to work efficiently and handle multiple projects and tasks concurrently, in a fast paced environment.
Knowledge of general office procedures (e.g., filing, correspondence, scheduling, expenses, calendar)
Independently explores and learns about the company, the role and how to get things done in a complex environment.
Strong team player. Collaborates well with other staff. Willing to chip in and help in other areas.
Experience and skill creating and organizing presentations and reporting for executive audience.
Excellent organizational and planning skills with attention to detail.
Ability to work well in a high-energy, fast-paced environment
Willingness and ability to provide excellent service to our managers and staff as well as all visitors
Bachelor's Degree with Masters a plus.
Proficient PC skills to include Microsoft applications (Outlook, Excel, PowerPoint, Word and other business enterprise systems).
Takes initiative to learn new systems and stay current in area of expertise.
Excellent phone skills and etiquette, pleasant demeanor and positive corporate presentation
Customer service oriented