Entry-level Tele-Collections Officer at Mwanga Limited

Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability. We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, customer support services, and data analysis.

We are recruiting to fill the position below:

Job Title: Entry-level Tele-Collections Officer

Location: Lagos
Employment Type: Full-time

Job Description

• Manages recovery of overdue loan
• Contacting customers daily /weekly and informing them of their overdue loans
• Responding to customer queries and escalating accordingly
• Maintaining accurate, up-to-date customer account information
• Reporting accurate customer feedback daily/weekly.
• Following up with customers daily/weekly on previous payment redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Thoroughly understands assigned portfolio and product

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 0 - 2 years work experience.

Salary
N50,000 - N70,000 monthly.

How to Apply
Interested and qualified candidates should send their CV to: careers@mwanga.ng using the Job Title as the subject of the email

Application Deadline  31st March, 2023.