Entry Level recruitment at COOPI Cooperazione Internazionale, June 2017

COOPI Cooperazione Internazionale, is a humanitarian, non-confessional and independent organization founded in 1965 in Milan, Italy. For more than 50 years we have been dedicated to breaking the cycle of poverty and to supporting populations affected by wars, socio-economic crises or natural disasters in their path to recovery and sustainable development, by making use of the professionalism of local and international operators, and through our partnerships with public and private bodies and civil society organizations. COOPI Cooperazione Internazionale is recruiting to fill the positions below:

Job Title: Field Officer Location: Yobe Scope of the Vacancy

• The Field Officer will be responsible for the management and implementation of COOPI’s Cash and Voucher (FFP) funded projects in Yobe & Borno for Internally Displaced Persons and vulnerable Host Populations.

Main Duties / Responsibilities Under the direct supervision of the Food Security Coordinator and in collaboration with the Project Manager, and other collaborators of the projects and of the Base, he/she will:

• Undertake Cash and Voucher interventions at LGA level under the direction of the Food Security Coordinator
• Facilitate community mobilization, meetings and trainings during community led Cash activities;
• Work with traditional committees to ensure the identification and selection of the most vulnerable IDPs and host communities and provide information to ensure accountability, fairness and transparency during implementation of activities.
• Work closely with community structures to follow up on implementation of conditional and unconditional cash transfers planned activities
• Support in the implementation of capacity building training for the target beneficiaries at the LGA level.
• Implement detailed work plan for FSL team at LGA level activities.
• Collect information and data on food security at LGA level through surveys, assessments and regular post distribution monitoring of beneficiary households
• Collect information to ensure that the surveillance of the cash transfer situation in the area of implementation of the program is achieving the expected result..
• Support the M&E team in analysis of beneficiary data collection through the various tools that the department uses
• Participate in the registration and distribution of beneficiary ID cards and / vouchers,
• Support the preparation of documentation required for the implementation of field activities
• Mobilization and awareness raising about the organization, program objectives and activities to local authorities and the population, and act as a link between the organization and the beneficiaries (at LGA level)
• Contribute to the development of project community mobilisation strategies for targeting and registration of beneficiaries
• Implement sensitisation activities for targeted communities about Cash Transfer and strengthening livelihood restoration activities with support from SEMA, Extension workers, Community Volunteers, traditional leaders and other key stakeholders in feasible livelihood restoration activities at LGA level.
• Support in the verification of the beneficiaries to ensure the identification and selection of the most vulnerable population is verified before Cash transfer is made.
• Support the Supervisor in ensuring that targeting of beneficiaries to receive cash transfers is carried out in a transparent way and with active participation of women and minority members of communities.
• Facilitate good working relationship between government workers and target beneficiaries.
• Support the Supervisor to ensure that beneficiaries’ access to the provider guarantees protection and gender sensitivity in the field key activities

Additional Responsibilities:

• This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and assigned by his/her supervisor.

Profile of the Candidate (Education, Training, Competences, Skills) Minimum Requirements:

• Degree/Diploma in Business management, Development Studies, Accounting, Social Sciences, Sociology etc

Desired Competencies / Skills: 1.) Essential:

• Professional, good organizational capacity, good human relationships, motivated, open, creative, mature, responsible, flexible and, culturally sensitive
• 1 year relevant work experience
• Experience in the Cash Transfers and social approach
• Microsoft Office Skills (Outlook, Excel, Power Point, Word)
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Fluency in Hausa and English
• Good team spirit

2.) Preferred:

• Previous experience with FSL, Cash programming
• Good knowledge of the intervention area/s and local economy
• Previous experience with INGO/NGO
• Previous humanitarian programming experience

Job Title: Monitoring and Evaluation Officer Location: Yobe Scope of the Vacancy

• The M&E Officer will provide support to multi-sectorial intervention towards IDPs in NE Nigeria (FSL, nutrition & child protection) in the design, planning, monitoring and evaluation of the program by managing data and facilitating program implementation at state level, under the guidance and direct supervision of the Program Manager.
• The M&E Officer will be responsible for data gathering, analysis and reporting activities. S/he will assist in tracking progress of key indicators and provide timely reports to the Project Manager and Programme Manager.

Main Duties / Responsibilities

• Under the direct supervision of the Program Manager, and in collaboration with the Project Managers, Field Coordinators, and other collaborators of the projects and of the Base,

Minimum Requirements

• Degree/Diploma in Economics, Rural Development, Development Studies, Statistics, Demography or related subject, with previous experience working in humanitarian projects

Desired Competencies / Skills Essential:

• 1-2 years M&E related work experience with an iNGO
• Experience in data collection, collation, analysis, and report writing
• Fluency in English
• Ability to plan and organize work and write clear and concise reports and communicate effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines
• Stable, moral, reliable and robust character and a good team-player
• Excellent communication skills, calm, with a good sense of humour
• Proven commitment to accountability practices
• Excellent Microsoft Office & statistical soft wares skills (Excel, Word, Power point, SPSS, Emails, Skype, Web researchers)

Preferred:

• Good knowledge of the intervention area/s and local context
• Previous humanitarian programming experience
• Knowledge of the local language (Hausa)

Job Title: Complaints Response Mechanism (CRM) Officer Location: Yobe Scope of the Vacancy

• The Complaints Response Mechanism (CRM) Officer will provide support to COOPI programs implemented towards IDPs in NE Nigeria (FSL, nutrition & child protection) in the management of the beneficiary and stakeholders complaints and feedback mechanisms.
• S/he will ensure that mechanisms are in place in all COOPI programmes to strengthen the quality and accountability of emergency response in regards to information sharing, beneficiaries’ participation, complaints and response

Main Duties / Responsibilities Under the direct supervision of the Project Manager, and in collaboration with the Field Coordinators, and other collaborators of the projects and of the Base, he/she will:

• Ensure operationalization of established feedback/accountability mechanism.
• Management of the hotline system for feedback mechanism
• Reporting and referrals of cases reported through the CRM
• Timely feedback to program teams in the field on complaints and concerns raised by communities on project activities.
• Maintenance of an effective record and filing system for all complaints solved and pending issues including correspondences and other related documents for quick and easy reference.
• Send recommendations and practical procedures for reviewing and resolving complaints to the Project Manager
• Communicate and disseminate complaints handling procedures, policies and tools as appropriate to beneficiaries, project staff and other stakeholders.
• Ensure accurate recording of all the data related to the callers in the hotline data base
• Address the queries of callers based on setup hotline while respecting ethical and professional standards
• Analyze data and submit internal and accurate reports to the concerned programs/projects on weekly basis
• Accurately refer cases promptly internally within the departments of the COOPI
• Communicate complaints handling procedures, policies and tools to beneficiaries, project staff and other stakeholders
• Conduct regular spot-checks of BNF awareness on the CRM procedures
• Follow-up and receive weekly feedback, and case status progress related to the internal cases referred to the programs/projects.
• Profile of the Candidate (Education, Training, Competences, Skills)

Minimum Requirements

• Degree/Diploma in Social Sciences
• Previous experience working in humanitarian projects
• Proven interest & commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.

Desired Competencies / Skills Essential:

• 1-2 years CRM related work experience with an iNGO
• Experience in data collection, collation, analysis, and report writing
• Fluency in English
• Ability to plan and organize work and write clear and concise reports and communicate effectively (both in writing and verbally)
• Proven ability to prioritize tasks and meet deadlines
• Stable, moral, reliable and robust character and a good team-player
• Excellent communication skills, calm, with a good sense of humour
• Proven commitment to accountability practices
• Excellent Microsoft Office & statistical soft wares skills (Excel, Word, Power point, SPSS, Emails, Skype, Web researchers)

Preferred:

• Good knowledge of the intervention area/s and local context
• Previous humanitarian programming experience
• Knowledge of the local language (Hausa)

Job Title: Nutrition & Hygiene Promoter Assistant Location: Yobe Job Descriptions Scope of the Vacancy:

• The Nutrition & Hygiene Promoter Assistants will be responsible for planning and implementation of nutrition and hygiene education activities in COOPI’s food security and nutrition operation area in Yobe and Borno states focusing on IDPs and vulnerable host communities.
• They will ensure comprehensive mobilisation of the community for nutrition screening of children under five, forming and monitoring care support groups, IYCF training.

Main Duties / Responsibilities Under the direct supervision of the Nutrition Officer and in collaboration with the Project Managers, Field Coordinators, and other collaborators of the projects and of the Base, they will:

• Perform screening of the nutritional status of children under five in their designated locations and refer SAM cases to health/CMAM centres
• Coordinate and collaborate with community mobilisers’ team leaders and lead mothers of care groups in implementing follow-up of referred SAM cases
• Follow up with the new admission of malnourished children
• Ensure liaison with existing community structures, (groups and individuals, women groups, religious leaders where possible.
• Collect and track weekly data at community level, including the results of MUAC screening during house-to-house visits, in accordance with COOPI standard nutrition statistical reporting forms
• Submit weekly nutrition and health report to the Nutrition Officer for onward sharing with the Monitoring & Evaluation Officer
• Carry out the day-to-day Hygiene Promotion activities
• Provide training on nutrition (IYCF) and hygiene practices
• Distribution of hygiene items
• Follow referrals of all severely malnourished children to the stabilization center
• Keep defaulter tracing for malnourished children
• Report any problems in a timely manner to the Nutrition Officer or the Monitoring & Evaluation Officer
• Participate in the field work of the nutrition survey (impact assessment)
• Conducting cooking demonstrations

Additional Responsibilities

• This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and assigned by his/her supervisor.

Profile of the Candidate (Education, Training, Competences, Skills) Minimum Requirements:

• Nutrition and Health qualifications (Diploma/degree)
• Share the humanitarian mission of the organization
• Good communication skills
• Ability to communicate with vulnerable populations
• Proven experience in related field
• Demonstrated ability to work both independently and as part of a team
• Accuracy and promptness in performing duties
• English writing and speaking skill preferred

Desired Competencies / Skills Essential:

• Professional, motivated, open, creative, mature, responsible, flexible and culturally sensitive

Preferred:

• Previous experience in similar roles in a humanitarian set up
• Good knowledge of the intervention area/s and local context
• Knowledge of the local language (Hausa/Kanuri)

How to Apply Interested and qualified candidates should send their CV's (max 3 pages), Cover Letter (max 1 page), Minimum three qualified reference contacts to: [email protected]  specifying the job title and location in this format as the e-mail subject: “Application for Field Officer in Yobe state”, for example. Note

• Any late application or incomplete submission will not be considered and thus will be disregarded immediately.
• Only shortlisted applicants will be contacted.