Employment Opportunities in a Reputable Financial Institution

Inguest Global Partners Limited - Our client, a reputable Financial Institution is recruiting suitable candidates to fill the position below:

Job Title: Customer Care Officer

Location: Nationwide
Employment Type: Full-time

Job Description

• We are seeking to urgently hire Customer Care Officers to be deployed nationwide.
• They will help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Job Functions

• Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
• Maintain documentation of customer inquiries and responses for future reference.
• Direct or route customer calls to appropriate personnel for assistance.
• Handle dissatisfied customers politely and professionally.
• Track and follow-up on all customer request promptly.
• Maintain broad knowledge of all company products, services, and promotions.
• Identify and implement new process plans to improve customer support service.
• Manage a large volume of customer calls in a friendly and courteous manner.
• Provide outstanding and exceptional customer service.
• Greet and address customers in a friendly and respectful way.

Requirements
Experience, Qualification, and Required Skills:

• Minimum of HND / B.Sc degree from a reputable institution
• Must have completed NYSC
• Not more than 28 years
• The candidate must be very smart
• Excellent communication skills (both written & oral)
• Good interpersonal skills
• Professional, able to maintain confidentiality and ethical behavior.

Remuneration

• Salary: Attractive
• Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.

Job Title: Bank Teller

Location: Nationwide
Employment Type: Full-time

Job Summary

• Our client is a Reputable Financial Institution, seeking to urgently hire bank tellers to be deployed nationwide. They will be responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.

Job Functions

• Assist bank customers deposit and withdraw their monies.
• Resolve discrepancies in accounting processes.
• Verify and reconcile balances for individual cash drawers.
• Identify and resolve customer needs.
• Ensure quality services to customers.
• Sell financial products and services to customers.
• Build customer loyalty.
• Process and perform daily bank transactions.
• Accept customer deposits and loan payments.

Requirements
Experience, Qualification, and Required Skills:

• Minimum of HND / B.Sc. degree from a reputable institution
• Must have completed NYSC
• Not more than 28 years
• The candidate must be very smart
• Excellent communication skills (both written & oral)
• Good interpersonal skills
• Professional, able to maintain confidentiality and ethical behavior

Salary

• Attractive
• Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.

How To Apply
Interested and qualified candidates should send their updated CV to: jobs@igpl.com.ng using "Job Title" as the subject of the email.

Application Deadline 15th May, 2021.