Employment Opportunities at United Bank for Africa Plc
United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position below:
Job Title: Relationship Officer
Location: Nigeria
Job Objective(s)
- Approach customers with the aim of winning new business
- Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank
- Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue
- Follow up customers with dormant accounts, convince to resume dealings with the bank
- Implement marketing strategies / programs laid out by the bank to boost profit
- Listen to customer requirements and present appropriately to make a sale
- Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates
- Prepare documentation on the creation of risk assets to increase business office profitability
- Sell / Cross-sell and Upsell the banks products
- Market the brand
- Perform other related duties as assigned by the Business Manager
Minimum Education Qualifications
- Minimum of a Bachelor's Degree
Previous Work Experience Requirements:
- 0 -1 year experience in sales and marketing
Interested and qualified candidates should:Click here to apply
Job Title: Power Management Officer
Location: Nigeria
Job Objective(s)
- Determine operating and maintenance requirements
- Co-ordinate maintenance of all electrical installation in the Head Office and branches i.e. Generators and UPS electrical installation
- Co-ordinate maintenance of all Air Conditioning installation in the Head Office, Guest Houses and branches
- Co-ordinate maintenance of all Lifts in UBA House and Branches
- Advice the bank on procurement of equipment i.e. Generators, UPS, Air Conditioners etc
- Deployment/installation of power systems and upgrades when deemed fit
- Handling of tender process, negotiation and selection of contractors to handle various facilities operations e.g. electrical and plumbing facilities, emergency power generation equipment, sewage treatment, water treatment, lift operations, air conditioning system, firefighting equipment and general maintenance work
- Technically manage the various vendors contracted to handle the operation and maintenance of UBA power and mechanical equipment. Administering service contracts and managing special projects, developing cost estimates, evaluating bid proposals, conducting on-site visits, and preparing technical specifications
- Diesel procurement and distribution
- Prioritizing and planning for future contingencies, setting up and controlling paperwork, financial records systems, assigning and delegating authority
- Report writing, preparation of expenditure programs (proposals) etc
Minimum Education Qualifications
- First degree in any field
- Masters’ Degree or a professional qualification will be an advantage
Previous Work Experience Requirements
- Minimum of 5 years’ work experience in an Administrative role of a bank
Knowledge:
- Proven customer support experience
- Knowledge of functions of different roles within Corporate Services
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
Skills required:
- Communication
- Teamwork
- Customer Service
- Conflict Resolution
- Judgment & decision making.
- Complex Problem Solving.
- Excel & PowerPoint Presentation skill
Interested and qualified candidates should:Click here to apply
Job Title: Profit Centre Manager
Location: Nigeria
Job Objective(s)
- Ensure significant increase in market share within own region
- Drive performance of the unit liability generation and quality risk asset creation
- Risk asset appraisal, disbursement and monitoring
- Ensure effective relationship building and management with new and existing customers
- Optimally exploit new and existing opportunities in the market
- Drive the reactivation of all inactive/dormant accounts in the branch
- Plan and implement marketing strategies to boost profit
- Supervise and coordinate the activities of account officers
- Perform other related duties as assigned by the Business Manager.
Minimum Education Qualifications
- Minimum Educational level: First Degree in any discipline.
Previous Work Experience Requirements:
- Minimum experience: 3 4 years cognate experience, 3 of which must have been in a marketing arm of a branch.
Skills Required:
- Ability to evaluate needs of customers and determine what products or services would best serve those needs
- Good interpersonal skills
- Excellent Communications skills(written and oral)
- Marketing and Selling skills
- Leadership and negotiation skills
- Good Relationship management skills
- Confident and must possess excellent networking skills.
Interested and qualified candidates should:Click here to apply
Job Title: Regional Facility Officer
Location: Nigeria
Job Objective(s)
- Administrative support to Business Offices (BOs)
- Cost Reduction and containment
- Vendor/SLA Management
- Internal Audit Exceptions Report
- Facilitating Travels and Events Management
- Ensuring Security Management of all Regional Banks
- Ensuring effective Fleet Management for all vehicles in each Regional Banks.
Minimum Education Qualifications
- First Degree in any field
- Master's Degree or a professional qualification will be an advantage.
Previous Work Experience Requirements:
- Minimum of 5 years work experience in an Administrative role of a bank
Skills Required:
- Ability to impact and strategically influence through consultation and business rationale
- Good Leadership Skills
- Good interpersonal skills and adaptability to different cultures
- Good written and oral communication skills
- Organized, able to prioritize and manage multiple tasks within challenging deadlines
- Sound computer skills, able to adapt and apply new technologies
- Attention to detail and accuracy.
Knowledge:
- Extensive knowledge of the bank’s policies and procedures
- Cost Management and budgeting
- Technical knowledge in routine preventive maintenance and repairs of vehicles and mechanical equipment
- Good knowledge of Financial Sector laws/regulations and operations
- Written and spoken English
- Excellent interpretation of business needs into operational requirements
- Good Understanding of the Nigerian Banking Industry.
Interested and qualified candidates should:Click here to apply
Job Title: Subsidiary Governance Officer (SGO) - Anglophone
Location: Nigeria
Job Objective(s)
- Overall responsibility for governance oversight at the subsidiary level
- Ensure coordination and consistency in organization practices and polices relating to Subsidiary governance and to provide a platform for the different functional areas to facilitate information sharing enterprise wide
- Provide Subsidiary Governance
- Ensure total compliance by the subsidiaries with the relevant laws, policies, corporate Governance codes, and practices
- Provide Subsidiary Secretarial Support
- Ensure the Group operates as a cohesive and integrated entity in a sustainable manner.
Minimum Education Qualifications
- Bachelor's Degree in Law. Must be a registered Lawyer under the legal association of the country
- Higher Degrees / MBA / professional certificates would be an advantage.
Previous Work Experience Requirements:
- Minimum experience 6 years post call experience in a relevant field.
Skills Required:
- Strong relationship and Human Capital management
- Advanced interpersonal and communications skills
- Excellent listening and interviewing skills
- Project management
- Attention to details.
Knowledge:
- Extensive knowledge of Corporate Governance
- Expertise in International law
- Programme and project management knowledge
- Knowledge of UBA’s organizational structure
- Comprehensive knowledge of Corporate Governance best practices.
Interested and qualified candidates should:Click here to apply
Job Title: Process Design and Optimization
Location: Nigeria
Job objective(s)
- Identify process gaps along with a root cause analysis of issues and make fact based recommendations for process improvement
- Drive process re-engineering and improvement
- Work with various teams to ensure the development of an efficient and scalable end to end process
- Make process design and development recommendations to standardize, improve or redesign processes to meet business needs
- Complete post deployment analysis, monitoring and driving recommendation for improvement to completion
Minimum Education Qualifications
- First Degree in any field
Previous Work Experience Requirements:
- Over 2 years experience as an Operations personnel
Skills required:
- Problem Solving
- Attention to details
- Project Management
Knowledge:
- Data Analysis
- Product and process Knowledge
- Proficient in MS packages
Interested and qualified candidates should:Click here to apply
Job Title: Consumer Credit Analyst
Location: Nigeria
Job Objective(s)
- Performs first level review and evaluation on all retail requests to ensure all recommendations are made in line with the Bank’s Risk Acceptance Criteria for specific retail loan product (e.g. noting Debt Service Ratio limits; domiciliation of salaries, single obligor limit, regulatory compliance of retail requests, and approved employer counterparties etc)
- Confirms that all retail credit requests presented by the business offices through the bank’s workflow platforms have all required data completed and supporting documents are attached for scrutiny for an informed lending decision-making
- Recommends deserving credit requests for further approval or declines same where the requests fail to meet the bank’s RAC
- Conducts internal credit checks is done within the bank for any retail credit presented, while further providing due interpretation for the credit check reports to ascertain credit worthiness of the customer
- Conduct detailed collateral analysis, paying due attention to collateral acceptability, legality of title (for mortgage loans), Collateral coverage (LTV adequacy) and the ease of realization in default scenario
- Provide guidance to the business unit in processing credit requests and act as first level support for various challenges regarding their credit enquiries
- Preparation of weekly/monthly reports of facilities (approved/declined) as required by management
- Review of exceptional credit requests presented by the business units for further consideration/approval by management
- Timely response on enquiries and mails to ensure all requests are handled within the approved TAT
Interested and qualified candidates should:Click here to apply
Job Title: Script Writer
Location: Nigeria
Job Objective(s)
- Develop storyboards by weaving visual elements in scenes with plot and dialogue
- Idea generation, research and planning of programs/shows that are engaging and topical
- Write, review and edit scripts as needed
- Provide voicing for films, motion graphics, product commercials, automated messages, and narrated documentaries
- Host interviews, prep/interview guests and interact with the audience.
Previous Work Experience Requirements
Skills required:
- Excellent language and writing skills
- Creativity and imagination to come up with original ideas
- Networking and interpersonal skills
- Time-management and organisational skills to meet deadlines
- Word processing skills
- Content creation and story telling
- Good presentation skills.
Interested and qualified candidates should:Click here to apply
Job Title: Content Development Specialist
Location: Nigeria
Job Objective(s)
- Write high-engagement content that reflects the brand’s voice
- Collaborate with team members to develop a variety of content marketing materials
- Produce error-free content that adheres to the brand guidelines
- Interpret creative direction and adapt points from creative briefs into persuasive copy concepts
- Propose copy concepts and present underlying strategic thinking to business leaders
- Work closely with product marketers and designers to brainstorm ideas, create concepts, and develop messaging
- Write and edit copy for a variety of projects (including print, web, mobile, video, and social media)
- Conduct thorough research and interviews to understand trends (both industry and lifestyle) to ensure messaging is relatable to target audience
- Analyse marketing metrics and use results to influence the content
- Manage projects and adhere to deadlines.
Requirements
- Must have 3-5 years experience
- Good Analytical and Presentation Skills
- Cross-Functional & Technical Skills
- Good command of Microsoft Office Applications
- Excellent presentation Skills
- Good command of English language
- Effective interpersonal communication skills
- Content Marketing Strategy
- Content creation and storytelling
- Highly creative and innovative
- Previous Work Experience Requirements.
Interested and qualified candidates should:Click here to apply
Job Title: MIS Analyst
Location: Nigeria
Job objective(s)
- Product Performance Monitoring
- Product & Market Research
- Reporting & Presentations
- Assists and serves as backup for the Head, Data Analytics & Customer Insight
- Performance Monitoring, Product & Market Research and Presentations & Reporting
Minimum Education Qualifications
- University Degree
- Masters and/or other professional qualification will be an added advantage
Previous Work Experience Requirements:
- Minimum of 2 years relevant experience in Analytics and MIS reporting
- Demonstrated consistent high performance in role(s) held
Skills required:
- Able to interact with people at all levels in the organization
- The ability to understand different audiences and lay the groundwork for important decisions
- Ability to function at the detail level whilst bearing the big picture in mind
- The ability to display sound business and decision-making skills, while at the same time being results oriented, driven and prepared to go the extra mile. In addition, must possess the ability to respond calmly in the face of stress
- The ability to think innovatively and always striving for improvement in processes
- Must be able to work effectively as a team player
- Excellent communication, planning, organization, problem solving, reporting and analytical skills
Knowledge:
- Good knowledge of the bank’s policies and procedures
- Excellent interpretation of business needs into operational requirements
- Good knowledge of business and management principles
- Knowledge of CBN’s policies and the Nigerian banking industry and business environment
- Knowledge of Retail Banking products and services, and extensive Banking Industry knowledge
- Sound knowledge and understanding of the policies and procedures applied within the Industry and the effect and impact on business
Interested and qualified candidates should:Click here to apply