Debt Management Officer at Ikeja Electricity Distribution Company (IKEDC)

⏲ Jun 27, 2023, 6:24 PM
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Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the position below:

Job Title: Debt Management Officer

Location: Lagos

Job Description

Assigns daily debt recovery schedules, monitor and carries out investigation when necessary.
Assist in the recovery activity in coverage area.
Processing of repayment proposals from relevant branches.
Collation of data and rendition of monthly debt recovery reports.
Monitor customer payment instalment reports.
Receive and facilitate manual customer request for arrears settlement and instalment Payment facility.
Produce daily debtors report and track payment accordingly
Recommend and assist with disconnection and stoppage of service to highly delinquent customer.
Recover debt from highly delinquent customer in line with set target.
Produce all debtors related report as at when due.
Achieve recovery target in line with advised budget from the Unit Head
Daily recovery calls and daily call memo's evidencing visit made shall be prepared and filled in each.
Manage discount on old debt and all debt resolution and negotiation operations processes.
Direct supervision of DCRC gangs.
Locate delinquent debtor and effect recovery plan.