Customer Success Officer at Peridot Forte Solutions Consulting Limited

Peridot Forte Solutions Consulting Limited - Our Client is a digital gam1ng start-up launching operations in Nigeria, they require the service of the position below:

Job Title: Customer Success Officer
Location: Lagos
Employment Type: Full-time

Responsibilities

• Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.
• Attend to customer issues in a timely, efficient, and knowledgeable manner.
• Manage customer relationship and ensure customer satisfaction.
• Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
• Provide proactive strategy with their assigned customer accounts
• Work with customers to ensure they are leveraging [redacted] effectively and finding value in our services
• Become an expert in communicating and educating customers on the use and benefits of our products

Requirements

• First degree in any relevant discipline
• 0-1 year of experience in customer management
• Excellent communication skills
• Good conflict resolution skills

How to Apply
Interested and qualified candidates should send their CV to: peridotforte@gmail.com using the job title as the subject of the email

Application Deadline  12th April, 2021.