Customer Service Officer/Secretary recruitment BMO Central Park Abuja

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BMO Central Park Abuja is recruiting suitably qualified candidates to fill the position below:   Job Title: Customer Service Officer/Secretary Location: Abuja Job Description

• Respond to calls, emails, and routine letters; direct inquiries to the appropriate person
• Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents
• Write and distribute routine correspondence and reports; compile data and prepare reports
• Answering client or customer questions about properly using or accessing a product or service
• Taking or processing orders for a product or service
• Listening to customer or client complaints or concerns and working to resolve their issues
• Identify and assess customers' needs to achieve satisfaction
• Inform customer of deals and promotions.
• Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed
• Read secretarial publications and attend workshops to improve skills over time
• Communicating with clients and customers about their experiences with a product or service
• Providing advice on purchasing products or services

Requirements

• Bachelor's Degree in Mass Communication, Business Admin or any other related Social Science course
• Must be Female
• Strong client-facing and communication skills
• Multi-tasking skills
• Customer service orientation
• Result oriented
• Proficiency in the use of Microsoft Office packages, like Word, PowerPoint and Excel.
• Must be young between the ages of 21 to 27.
• Minimum of 1 year related experience
• Proficiency in English
• Awareness of industry’s customer service trends

    How to Apply Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail. For example, "Customer Service Officer/Secretary". Note: Only candidates within Abuja will be considered for this position and only shortlisted candidates will be contacted   Application Deadline  19th September, 2019.

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