Customer Care Officer at Gruvyvest Finance

GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.

We are recruiting to fill the position below:

Job Title: Customer Care Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Answer questions about account types and investment products.
• Ability to communicate in English both in writing and speaking
• Assist and enlighten customers on interest on investment
• Help customers with complaints and question
• Knowledge of using computer appreciations
• Ability to update company's offers on social media
• Attracts potential cutsomers by answering products and service questions.
• Check on the status of customer accounts and track checks and payments
• Review and explain savings and investment earnings to customers
• Assist with profile update
• Assist with address changes
• Take inventory

Requirements

• Candidates should possess a Bachelor's Degree qualification with 0 - 1 year work experience.
• Age must not be more than 24 years old.

Salary
N3,400,000 - N4,000,000 annually.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail

Application Deadline  18th February, 2023.