Current Vacancies at ToLet.com.ng, 25th March, 2017

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ToLet.com.ng -Nigeria’s 1st online lettings agency and one of Nigeria’s fastest growing internet companies. We provide a comprehensive property rentals platform that helps Lagosians navigate the stressful, frustrating and unstructured Lagos property rental market. In order to push our continued level of success, we require talented and resourceful individuals to fill the role stated out below: Job Title: Advert Sales Associate Location: Lagos Job Description

• Effectively market and sell and media spaces to potential clients
• Locating, contacting, meeting with, closing deals and following up on clients.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing clients
• Promote the company’s image by addressing or predicting clients’ objectives
• Resolve issues with clients effectively as they arise
• Consistently deliver individual sales targets consistently

Qualifications

• B.Sc/HND in Advertising, Business or Management, Marketing, Psychology or any related field.
• 3-5 years proven experience in a similar sales role
• Highly motivated and customer-oriented
• Professional attitude and appearance
• Excellent written and verbal communication

Skills:

• Excellent client management and relationship building skills
• Go-getter with competitive and aggressive sales skills
• Exceptional verbal and written communication skills
• Ability to manage multiple projects and work effectively with other people.
• Ability to manage frequent telephone calls
• Strong negotiation skills with a proven ability to close business
• Great computer skills

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Customer Service Intern Location: Lagos Job Description

• Treat customers as people not numbers, metrics or problems.
• Empathize, address issues & questions, help reach rapid resolution, and make every interaction easy, memorable and valued
• As a Telephone support specialist: investigating, diagnosing and resolving customer inquiries; working where necessary with internal support teams and other colleagues (e.g., Sales and Design).
• Day to day email support where required; over time, expansion of the role to include chat and social media may be required
• Develop and maintain a deep understanding of ToLet’s systems, products and processes in order to effectively and efficiently handle a wide range of customer enquiries.
• Take end-to-end ownership over issues and in doing so manage customer expectations, providing education and advice whilst ensuring issues are resolved in a timely manner.
• Making changes to products and services, as requested by customers and account managers
• Accurately record and update customer information on call, across necessary internal platforms or applications.
• Work closely with customers and consumers to “troubleshoot” issues using good questioning and fact finding skills.
• Re-educate customers on the value of the product at ToLet.
• ‘Own’ your calls and customers, and always do what you committed to do, providing regular and timely updates along the way
• Proactively and constructively raise issues and contribute ideas around how all members of the team can each work more effectively.

Requirements

• Awaiting NYSC/ at least 6-months internship program applicants.
• Candidate must be fluent in English.
• Candidate must have good analytic skills
• Candidate must be able to work with little or no supervision.
• Candidate must be available to work weekends and public holidays.
• Candidate must be a Computer literate who is able to handle basic Microsoft packages
• Candidates must also have an excellent sense of priorities.

Skills:

• Love being on the phone to customers - with a great phone manner and a real desire to help
• A clear and strong communicator with excellent questioning and listening skills
• A high degree of emotional intelligence - the ability to stay cool under pressure and remain helpful while handling difficult calls
• An accurate and methodical individual with an excellent eye for detail
• The ability to challenge and question ideas, openly and honestly, whilst providing solutions and options
• Driven by team performance, and continually striving to be better both as an individual and as a team
• Ability to empathise and show care & consideration to customers, whilst still being able to deliver difficult messages to customers when needed
• A strong team player who forms positive relationships with both colleagues and customers
• A passionate, energetic and self-motivated individual who proactively looks at their role in the business and how they and the wider team can do better (supports our continuous improvement objectives)
• Good time management with the ability to prioritize and manage your workload, supporting others as needed.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Content Writer (Intern) Location: Lagos Job Brief

• We are looking for a zealous content writer to assist the Marketing department of our company in its primary and administrative duties.
• You will assist in organizing campaigns and help the marketing team in developing marketing strategies.
• Your work with experienced professionals that will help you grow and help you with the attainment of its goals, as well as for the long term growth of the company.

Job Description

• Compose and post online content on the company’s website and social media accounts
• Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market
• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
• Prepare and deliver promotional presentations
• Support marketing executives in organizing various projects
• Conduct market research and analyze consumer rating reports/ questionnaires
• Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
• Communicate directly with clients and encourage trusting relationships

Requirements

• Awaiting NYSC/ at least 6-months internship program applicants in marketing or related fields.
• Good understanding of office management and marketing principles.
• Demonstrable ability to multi-task and adhere to deadlines.
• Well-organized with a customer-oriented approach.
• Good knowledge of market research techniques and databases.
• Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Online analytics, Google Adwords etc.).
• Exquisite communication and people skills.

Note: Shortlisted candidates should be prepared for an interview invitation at short notice. How to Apply Interested and qualified candidates should: Click here to apply for this Position Application Deadline: 30th April, 2017.

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