Current Vacancies at the Place

The Place is a trademark of Smackers Limited. It is a profitable player in the QSR industry in Nigeria with great prospects and staff strength of +1400 employees. Currently, our operations span across 17 locations (15 stores and 4 central operation units) in Lagos, Nigeria, with rapid expansion plans to penetrate more locations in the short to medium term.

Our current management team consists of experienced hands with over 60 years of experience that spans industry as well as management consulting in foremost multinational professional services companies.

We are recruiting to fill the following positions below:

1.) Cashier

2.) Kitchen Staff

3.) Runner

4.) Store Assistant

Location: Victoria Island, Lagos
Employment Type: Full Time

General Job Description

• Maintain overall quality and service standards.
• Follow up on shift control issues
• Develop Operations Excellence Audit action plan.
• Ensure that Health & Safety and Food safety working practices are adhered to at all times
• Financial planning
• Develop budget plans and tactics to achieve target.
•  Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards.
• Respond to written customer complaints on a weekly basis.
• Give outstanding service everytime
• Conduct management meetings.
• Communicate and implement national and local promotions.
• Manage the implementation of local sales building programmes

General Qualifications

• 0-2 years experience in the hospitality industry.
• Should possess a minimum of SSCE and a maximum of OND in any related field
• Strong leadership, motivational and management skills.

Desired Personal Attributes:

• Integrity
• Pro-active self-starter
• Assertive and tenacious
• Ability to work with little or no supervision
• Highly organized and able to adapt quickly to changing priorities.

Benefits (For all Positions)
Salary is highly attractive + HMO pension + 13th month salary + free lunch.

Interested and qualified candidates should:Click here to apply

Job Title: Delivery Supervisor / Manager

Location: Lekki, Lagos
Employment Type: Full Time

Job Description

• The Place Delivery Supervisor / Manager will be responsible for coordinating delivery team members, managing 3rd party rider relationships and overseeing every aspect of the delivery process.
• The position also will be responsible for performance analytics as it relates to our platform, as well as ensuring our restaurants are operating at a high-level across aggregator and 3rd party delivery partners.
• In addition, the position will be required to work with other functions within the organization including Operations, IT & finance.

Key Responsibilities

• Oversee daily activities of delivery team and provide direction and guidance as needed.
• Perform resource allocations and workload assignments according to delivery requirements.
• Ensure that team maintains high level of competence, service delivery and operational excellence.

Qualifications

• A Bachelor's Degree in a Business-related field.
• 1-3 years of professional experience
• Experience in customer service and logistics may be advantageous.
• Good computer skills and the ability to use business support software.
• Proficiency in Microsoft Office applications
• Strong customer service, project management, and quality control skills.
• Preferred experience in Marketing, or related field
• Experience with analytics platforms and would be a big plus

Interested and qualified candidates should:Click here to apply

Application Deadline 31st May, 2021.

Note: Candidates who do not meet the above criteria need not apply. If you meet the above criteria please send your Curriculum Vitae.