Current Vacancies at Royal Touch Integrated Resources Limited

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Royal Touch Integrated Resources Limited is currently seeking application from suitably qualified candidates to fill the vacant position below:     Job Title: Customer Service Officer Location: Lagos Job Description

• Answers customer inquiries via phone, email, and in person
• Directs customers to online resources
• Attends weekly staff meetings
• Participates in team-building activities
• Identify and asses customer needs to achieve satisfaction
• Handling and resolving product or services complaint from customers by determining cause of the problem and resolving the best way possible
• Updates customer records in the system, including notes about interactions
• Pitches ideas for improving customer care
• Build sustainable relationships of trust through open and interactive communication
• Makes recommendations to management to improve customer experience

Requirements

• Must have 2 years of experience in customer service
• HND or B.Sc. /post NYSC certificate
• Must have basic knowledge of computer
• Must have excellent communication skills.

      Job Title: Quality Control Officer Location: Lagos Job Description

• Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials
• Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor
• Approve all finished products by confirming specifications and conducting required tests
• Return products for re-work if needed and complete documentation to confirm re-work
• Document and update inspection results by completing reports and logs
• Keep measurement equipment operating by following operating instructions and calling for repairs.
• Maintain safe work environment by following standards and procedures and complying with legal regulations
• Work with the training department to mentor junior employees
• Update job knowledge by engaging in educational opportunities, reading technical publications, attending seminars
• Accomplish organization mission by completing related results as needed

Requirements

• B.Sc. degree
• 3 years in a leadership or managerial position
• Work authorization security clearance
• Excellent computer skills
• Strong communication skills, having the ability to interpret and teach methodologies
• Understanding of manufacturing methods and procedures

      Job Title: Human Resources Manager Location: Lagos Job Description

• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• A Bachelor's degree or Master's in Human Resources Management
• Need up to 3 years of experience
• Adequately informed as regards the laws of hiring

      Job Title: Storekeeper Location: Lagos Duties and Responsibilities

• Maintain receipts, records, and withdrawals of the stockroom
• Receive, unload, and shelve supplies
• Perform other stock-related duties, including returning, packing, pricing, and labeling supplies
• Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
• Rotate stock and coordinate the disposal of surpluses
• Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
• Coordinate the handling of freight, the movement of equipment, and necessary minor repairs

Requirements and Qualifications

• Knowledge of proper bookkeeping and inventory management
• Familiarity with standard concepts and best practices in a stockroom or warehouse environment
• Analytical mind with ability to make accurate mathematical computations
• Excellent written and verbal communication skills
• Competencies in data entry, analysis, and management
• Keen attention to detail and ability to effectively manage time
• Ability to safely and legally operate a forklift
• Skills to operate common office equipment
• Minimum of a high school diploma or equivalent
• 2+ years of experience in storekeeping, inventory control, or recordkeeping
• Valid driver’s license and willingness to acquire and maintain forklift certification
• Physical ability to frequently lift and carry materials weighing up to 25 pounds, and occasionally up to 50 lbs

      Job Title: Chef Location: Lagos Job Responsibilities

• Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
• Study each recipe and gather all necessary ingredients
• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area

Requirements

• Proven work experience as a Chef or Cook.
• Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers)
• Advanced knowledge of culinary, baking and pastry techniques
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations
• Culinary school diploma preferred

  How to Apply Interested and qualified candidates should send their CV to: [email protected] using the position applied for as the subject.   Application Deadline: 20th April, 2019.

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