Current Job Vacancies at COOPI Cooperazione Internazionale

⏲ Jul 1, 2018, 10:10 PM
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COOPI - Cooperazione Internazionale, is a humanitarian, non-confessional and independent organization founded in 1965 in Milan, Italy. For more than 50 years we have been dedicated to breaking the cycle of poverty and to supporting populations affected by wars, socio-economic crises or natural disasters in their path to recovery and sustainable development, by making use of the professionalism of local and international operators, and through our partnerships with public and private bodies and civil society organizations. We are recruiting to fill the position below: Job Title: Cash Based Transfer Officer Location: Yobe Department: Project Supervisor: CBT Manager/Deputy Project Manager Duration: 6 months Overall Responsibilities

The Field Officer will be responsible for the management and implementation of WFP funded CBT project in Yobe for Internally Displaced Persons and vulnerable Host Populations in Bade, Damaturu, Geidam and Jakusko.

Main Responsibilities and Tasks Under the direct supervision of the CBT Manager/Deputy Project Manager and in collaboration with the Project Manager and other collaborators of the projects and of the Base, he/she will:

Facilitate community mobilization, meetings and trainings before the redemption and cash out activities;
Work with Food Management Committees to ensure COOPI and WFP receive feedback from the beneficiaries on the project, including information on complaints related to food quality and conduct of the vendors/agents.
Sensitize the beneficiaries so that they are aware of project objectives, project modalities, entitlements, right to complain, complaint modalities and redemption/cash out days.
Represent COOPI in the field with community leaders, local authorities, other humanitarian actors.
Conduct regular meetings with such entities, prepare minutes for sharing with the CBT Manager/Deputy Project Manager.
Work closely with community structures to follow up on implementation of cash transfers, by maintaining and/or expanding COOPI’s community outreach to ensure beneficiaries have one communication channel with the CBT team.
Supervise and coordinate the work of the Field Monitors by ensuring their presence in the field, keeping track of their attendance, submitting accurate information for their payment at field level and providing instructions to them on the planned activities.
Build the capacity of the Field Monitors to ensure project quality, providing regular training/coaching.
Coordinate the distribution of SCOPE cards to targeted beneficiaries.
Coordinate and supervise the monitoring of monthly redemption and cash out activities: conduct market price monitoring, conduct vendors’ price monitoring, shop monitoring, ensure that beneficiaries receive their full entitlement and they are treated with dignity and not taken advantage of.
Conduct monthly meetings with the vendors/agents to ensure that their activities are fully in compliance with WFP regulations, represent beneficiaries’ interests in such meetings.
Timely report any irregularities to the CBT Manager and the Deputy Project Manager.
Conduct regular visits to the communities where beneficiaries reside in order to collect feedback, follow up on their food security status.
Prepare and submit weekly activity reports to the CBT Manager/Deputy Project Manager.
Prepare and submit a monthly report on redemption/cash out activities to the CBT Manager/Deputy project Manager for their further compilation and sharing with the donor.
Support and coordinate data collection for the outcome monitoring surveys.
Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW) and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors and vendors/agents on such principles.

Reporting Line:

Directly to the CBT Manager/Deputy Project Manager
Indirectly to the Project Manager

Additional Information:

This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and assigned by his/her supervisor.

Profile of the Candidate (Education, Training, Competences, Skills) Minimum Requirements:

Degree/Diploma in Business Management, Development Studies, Accounting, Social Sciences, Sociology etc.

Desired Competencies / Skills:

Professional, good organizational capacity, good human relationships, motivated, open, creative, mature, responsible, flexible and, culturally sensitive
1 year relevant work experience
Experience in the Cash Transfers and social approach
Microsoft Office Skills (Outlook, Excel, Power Point, Word)
Willing and able to be based and travel regularly within remote areas, where services are limited.
Fluency in Hausa and English
Good team spirit.

Preferred:

Previous experience with FSL, Cash programming
Good knowledge of the intervention area/s and local economy
Previous experience with INGO/NGO
Previous humanitarian programming experience.

Interested and qualified candidates should: Click here to apply Job Title: Complaints Response Mechanism (CRM) Officer Location: Yobe Department: Project Supervisor: CBT Manager/Deputy Project Manager Duration: 6 months Overall Responsibilities

The Complaints Response Mechanism (CRM) Officer will provide support to COOPI food security and livelihoods interventions assisting IDPs in NE Nigeria.
The CRM Officer will work on the management of the beneficiary and stakeholders’ complaints and feedback mechanisms.
S/he will ensure that mechanisms are in place to strengthen the quality and accountability of emergency response in regards to information sharing, beneficiaries’ participation, complaints and response

Main Responsibilities and Tasks Under the direct supervision of the CBT Manager/Deputy Project Manager, and in collaboration with the Field Coordinator, and other collaborators of the projects and of the Base, he/she will:

Ensure operationalization of established feedback/accountability mechanism.
Prepare reports on the cases registered through the CRM system.
Timely feedback to WFP and Project Management team in the field on complaints and concerns raised by communities on project activities.
Maintenance of an effective record and filing system for all complaints solved and pending issues including correspondences and other related documents for quick and easy reference.
Communicate and disseminate complaints handling procedures, policies and tools as appropriate to beneficiaries, project staff and other stakeholders.
Analyse data and submit internal and accurate reports to the concerned programs/projects on weekly basis.
Conduct regular spot-checks of beneficiary awareness on the CRM procedures
Follow-up on status progress of referred cases.
Liaise with local authorities and community leaders to support the resolution of complaints.
Regularly communicate with beneficiaries to provide feedback to their complaints, including distributing replacements for lost or faulty cards.
Treat beneficiaries with dignity and apply COOPI’s Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW) and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Monitors, vendors and agents on such principles.

Reporting Line:

Directly to the CBT Manager/Deputy Project Manager and
Indirectly to the Project Manager

Additional Information:

This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and assigned by his/her supervisor.

Profile of the Candidate (Education, Training, Competences, Skills) Minimum Requirements:

Degree/Diploma in Social Sciences
Previous experience working in humanitarian projects
Proven interest & commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.

Desired Competencies / Skills Essential:

1-2 years CRM related work experience with an INGO
Experience in data collection, collation, analysis, and report writing
Fluency in English
Ability to plan and organize work and write clear and concise reports and communicate effectively (both in writing and verbally)
Proven ability to prioritize tasks and meet deadlines
Stable, moral, reliable and robust character and a good team-player
Excellent communication skills, calm, with a good sense of humour
Proven commitment to accountability practices
Excellent Microsoft Office & statistical soft wares skills (Excel, Word, Power point, SPSS, Emails, Skype, Web researchers)

Preferred: