CSP Lead, Beauty Wellbeing and Personal Care at Unilever Nigeria Plc

Unilever Nigeria Plc - Welcome to Unilever, a global multinational and fast-moving consumer goods (FMCG) company with products sold in over 190 countries and more than 2 billion consumers across the world who use our amazing products everyday!

We are recruiting to fill the position below:

Job Title: Customer Strategy and Planning (CSP) Lead, Beauty Wellbeing and Personal Care (BWPC)

Job ID: R-85929
Location: Lagos
Category: Customer Development

About the Role

• The CSP Lead is accountable for the development of the channel from a trade perspective, with the objective of landing activities and initiatives on-time and in full alignment with the Brands' and Categories to achieve total company turnover.
• CSP is to provide data driven insight from channel (& category) perspectives to key stake holders for decision-making to drive increased brand penetration and profitable sales volume with the customer.

Job Purpose

• Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow.
• You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you.

What Will Your Main Responsibilities Be
Innovation Project Management:

• Responsible for bringing on strong customer input early in the funnel.
• Acts as the voice of the customer in the market deployment decisions.
• Ensures trade launch plans are optimal and that customer issues and opportunities are addressed.
• Manages delivery of customer objectives:  distribution, pricing, assortment, merchandising on and off shelf etc

Lead consolidated CD input into Sales & Operations Planning and own S&OP output:

• Own and drive CD business performance in the month and quarter.
• Be the voice of the Customer, shopper in S&OP by bringing into the process the external driver & Insight’s to enable effective business forecasting and decision.
• Leverage key CMI insights into building robust demand for the Quarter.
• Lead the regional consolidated input into the S&OP process and own the output.

Integrated Business Plan (Channel & Category Development):

• Represent and be an integral part of brand community by providing customer, channel lens to brand jobs to be done.
• Responsible for input into innovation / renovation business cases (e.g., pack size by channel, pricing, distribution & trade margins, CATMAN).
• Lead the review of in year CD IBP Process across the sub functions as input into the Category think big think tight sessions.

Category Profit - Max the Mix (Net Revenue Management):

• Accelerate profitable growth for Unilever and customer through max the mix by proactively driving the right mix at pack and sku level.
• Lead the conversation on trade investment behind the brands or portfolios to deliver the future Profit growth. I.e., promos spend to drive premium mix.
• Develop the right channel specific strategy that enable availability (WD/Regional execution/New Channel development), assortment (Facings/Secondary Placement/Channel customization).
• Ensure optimal management and proper allocation of trade marketing investment in line with shopper and channel requirements.

What You Will Need To Succeed
Experiences & Qualifications:

• 7 - 10 years experience in Customer Marketing, Category Management
• Able to interpret market intelligence and data.
• Category management Skills (CATMAN)
• Shopper marketing Skills
• Design 4 Channels
• Strong Business & Finance Acumen
• Digital & Analytical Skills
• People Management and Leadership Skills.
• Field sales Skills
• Project/Innovations management
• Understanding the Shopper toolkits
• NRM
• Stakeholder management

Skills:
Leadership:

• You are an inclusive motivator of people.
• Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You can balance challenge with support and coaching.
• You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you.

Critical SOL (Standards of Leadership) Behaviors:

• Personal Mastery: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
• Purpose & Service: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• Consumer Love: Invests time inside and outside to understand the needs of consumers.
• Business Acumen: Creates sustainable growth with purpose, engaging different partners across the system for change.
• Passion For High Performance: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
• Talent Catalyst: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.

How to Apply
Interested and qualified candidates should:
Click here to apply