Client Relationship Intern Officer Job Vacancy at Ellae Creative Branding Agency Limited


Ellae Creative Branding Agency Limited is an internationally acclaimed, award-winning branding and communications agency, set center stage in Lagos, Nigeria. We blend intelligent creativity with a sincere collaborative approach, consistently delivering powerful results for our clients. We are recruiting to fill the position below:   Job Title: Client Relationship Intern Officer Location: Lagos Job Description

  • The client relationship intern works closely with the sales team to manage relationships with clients.
Duties
  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews.
  • Monitoring company performance against service level agreements and flagging potential issues.
  • Updating the CRM and ensuring account managers are aware of changes within clients.
  • Passing leads to the sales team and following up on progress.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.
  • Letting customers know about other products the company offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets and KPI’s as set by the Head of Sales.
  • Working closely with Account Managers and Sales Consultants.
Requirements
  • Strong interpersonal skills and an ability to build rapport with customers.
  • Hardworking with a strong work ethic.
  • Previous experience working as a client relationship manager or a track record of managing client relationships.
  • Male & Female can apply, but preferably Female.
  • Candidate must reside on the Island (Lekki, Victoria Island and Obalande).
  • 1-3 Years’ experience in same or close similar role.
  • Previous sales experience and an organized approach to work.
Remuneration N30,000.00 and above per month   How to Apply Interested and qualified candidates should: Click here to apply Note: Please kindly ensure you fill the application form in capital letters   Application Deadline  17th February, 2019.