Citibank Nigeria Limited Vacancy for an Operational Risk Analyst in Lagos

Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services.


We are recruiting to fill the position of:

Job Title: Operational Risk Analyst

Location: Lagos

Job Descriptions

• Provide analytical support to the cluster Operations Control Hub in South Africa
• Perform selected centralized SSA control tests across all 11 countries
• Ensuring standardised operations control policies and procedures exist and in place across all SSA countries
• Liaise with the various control teams both at the division / region
• Escalate to top management noted control weakness or failures and proffer solutions
• Work with the Nigeria Operations Controls team
• Provide backup to other W/Africa Control teams

• Ensuring that the digital controls (SCF platform) reviews are carried out timely
• Proactively highlight emerging risk to management with the aim implementing mitigating controls
• Ensure all Operational Procedures and policies of the Bank are adhered to
• Track all Operations review findings to resolution with evidences in file
• Ensuring that the number of KRIs are kept to the barest minimum by ensuring transactions posted by processing units are matched-off / reviewed promptly and follow-ups done as applicable
• Ensure that all deviations are renewed on an annual basis
• Prepare monthly activity plan.
• Ensuring that all scheduled reviews are done in a timely manner and that exceptions noted are escalated to top management and tracked to resolution.
• Ensure continuous team work amongst the team
• Daily preparation/review of Customers Auditors’ Confirmation request.
• Co-ordinate the day-to-day functions of other employees in the unit and maintain the Proof Charts.
• Ensure that tasks are closed timely on Resolve IT.
• Daily users’ access maintenance on various applications and back-up for Cluster on Flex cube maintenance.
• EMEA BSER monitoring and reporting
• To establish and implement a follow-up process that will ensure that all exceptions noted in the course of reconciliation and digital reviewers are tracked until final resolution
• Ensuring that relevant operating units/ branches submit monthly over - aged open items report detailing action plan to resolve same
• Ensure effective and timely used of the Single Confirm Framework (SCF)
• Develop / update digital controls by ensuring that all relevant sections of the TOMS (TTS Operations Minimum standard) and other global and local policies are captured
• Ensure the adequacy of control measures.
• Update Desk manual annually or whenever there is a significant change in the way the job is done.
• Ensure semi-annual review of designations for all units.
• Daily monitoring of the Single Controls Platform
• Participation in the EMEA monthly SCRUM (SPRINT)
• Tracking of various reviews on the proof charts to ensure responsible units carry out the reviews timely
• Co-ordinate the quarterly MCA exercise.
• Co-ordinate the Semi-annual Cash counts across branches.
• Act as an effective back-up to the various functions assigned on the proof chart as well as to the Ops Control head.
• Ensure that all other assigned reviews (daily, weekly, monthly, quarterly, semi-annual and annual) on the proof charts are effectively carried out and submitted timely.
• Ad hoc reviews / investigations as assigned by either country or ops control division head
• Ensure an annual review of Collection items and Collateral Bills as specified on the Department’s proof chart.
• Liaise with regulators and auditors during reviews and/or audits
• Periodic review of Our Accounts mandates with our correspondent banks
• Ensure a monthly review of the Account Opening Documentation deferral process.
• Ensure that staff performs quality reviews.
• Initiation of account opening, maintenance and closure on Recon Frontier
• Review of match pass criteria for all NOSTRO accounts on Recon Frontier

• The position will provide analytical support to the cluster Operations Control Hub in South Africa and perform selected centralized SSA control tests

• Chief Internal Auditors / Ops Control staff
• Monthly activity plan as well as review reports

• SCOOs
• Escalations via the SCF Platform

• 3 to 5 years experience
• Digital Controls - analytical skills
• Analyzing different processes in order to evaluate controls.
• Discussing issues and Corrective Action with the various departmental heads.
• Coordinating self Assessment processes for the unit.
• Operational and Franchise risks as they relate to frauds, PLEs challenges, etc
• Complex and varied work assignments requiring frequent careful choice in timing and sequence of procedures and steps.
• High impact in terms of risk and delivery responsibilities and limited influence on product.
• Allocation and Scheduling of various reviews within the department in line with the Proof charts.
• Planning the Verification Reviews.