Career Opportunities at Stanbic IBTC Bank

⏲ Apr 14, 2022, 8:38 PM
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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Business Development Manager - SIPML

Job ID: 64024
Location: Port-Harcourt, Rivers
Job Sector: Financial Services
Work Arrangement: Fully Office Based

Job Purpose

The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group

Key Responsibilities/Accountabilities
Achieve monthly sales target in RSA & Contributions:

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
Effectively communicate and follow through, with client requests to back office /support units
Maintain and update comprehensive employers’ database.
Ensure Employers have updated contribution schedules.
Collect schedules from Employer for upload to clients’ accounts.
Follow up with employers on monthly pension contribution as at when due.
Increase number of funded and contributing RSA Pins in the department.
Consistently identify value to our customers by leveraging the various resources within the group
Ensure not more than 5% customer attrition from assigned institutions during the transfer window
Collect and correct email mandates for employees in assigned institutions
Organize CFI capture with Organizations periodically by the regulator.
Grow SIPML’s share of mind among clients/ organizations in assigned institutions
Increase the funding and contribution ratios of employees’ contribution within assigned institutions
Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards

Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Minimum Qualification and Experience

First Degree in any field of study
Minimum of 5 years’ experience with exposure in sales relationship management & leadership position
Minimum of 5 years’ experience with exposure in client profiling
Minimum of 5 years’ experience with exposure in sales relationship management
Minimum of three years sales experience with exposure in sales and relationship management.

Interested and qualified candidates should:
Click here to apply

Job Title: Business Development Manager - SIPML

Job ID: 64023
Location: Abuja
Job Sector: Financial Services
Work Arrangement: Fully Office Based

Job Purpose

The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group

Key Responsibilities/Accountabilities
Achieve monthly sales target in RSA & Contributions:

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
Effectively communicate and follow through, with client requests to back office /support units
Maintain and update comprehensive employers’ database.
Ensure Employers have updated contribution schedules.
Collect schedules from Employer for upload to clients’ accounts.
Follow up with employers on monthly pension contribution as at when due.
Increase number of funded and contributing RSA Pins in the department.
Consistently identify value to our customers by leveraging the various resources within the group
Ensure not more than 5% customer attrition from assigned institutions during the transfer window
Collect and correct email mandates for employees in assigned institutions
Organize CFI capture with Organizations periodically by the regulator.
Grow SIPML’s share of mind among clients/ organizations in assigned institutions
Increase the funding and contribution ratios of employees’ contribution within assigned institutions
Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards:

Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Minimum Qualification and Experience

First Degree in any field of study
Minimum of 5 years’ experience with exposure in sales relationship management & leadership position
Minimum of 5 years’ experience with exposure in client profiling
Minimum of 5 years’ experience with exposure in sales relationship management
Minimum of three years sales experience with exposure in sales and relationship management.

Interested and qualified candidates should:
Click here to apply

Job Title: Business Development Manager - SIPML

Job ID: 64022
Location: Lagos
Job Sector: Financial Services
Work Arrangement: Fully Office Based

Job Purpose

The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group

Key Responsibilities/Accountabilities
Achieve monthly sales target in RSA & Contributions:

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
Effectively communicate and follow through, with client requests to back office /support units
Maintain and update comprehensive employers’ database.
Ensure Employers have updated contribution schedules.
Collect schedules from Employer for upload to clients’ accounts.
Follow up with employers on monthly pension contribution as at when due.
Increase number of funded and contributing RSA Pins in the department.
Consistently identify value to our customers by leveraging the various resources within the group
Ensure not more than 5% customer attrition from assigned institutions during the transfer window
Collect and correct email mandates for employees in assigned institutions
Organize CFI capture with Organizations periodically by the regulator.
Grow SIPML’s share of mind among clients/ organizations in assigned institutions
Increase the funding and contribution ratios of employees’ contribution within assigned institutions
Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards:

Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Minimum Qualification and Experience

First Degree in any field of study
Minimum of 5 years’ experience with exposure in sales relationship management & leadership position
Minimum of 5 years’ experience with exposure in client profiling
Minimum of 5 years’ experience with exposure in sales relationship management
Minimum of three years sales experience with exposure in sales and relationship management.

Interested and qualified candidates should:
Click here to apply

Job Title: Business Development Officer

Job ID: 64021
Location: Ibadan, Oyo
Job Sector: Insurance
Work Arrangement: Fully Office Based

Job Purpose

To grow and develop insurance premium in order to deliver profitable revenue streams to the Business and Group.
The Job holder will prospect and manage Corporates, including Insurance Brokers as channels in business development. Providing tactical input into Unit strategy/ies that will enhance the Group’s vision to be the leading end to end financial solutions provider.
This will include cross sell to customers of the Group, potential customers from outside the Group and developing new market frontiers.

Key Responsibilities / Accountabilities
Drives the revenue for the company:

Delivers on sale of insurance policies and premium income target through focus channels (Insurance Brokerage, Direct Sales & Marketing, etc) for Stanbic IBTC Insurance Limited across all product lines
Customer retention
Research and source potential clients and build long-term relationships with them by creating rapport through networking, cold calling and using referrals
Consultatively engage prospective clients to engage in a phone conversation and/or meeting to discuss insurance products
Collect information from clients on their risk profiles in order to offer them the proper solution.

Analyse the insurance environment:

Has a thorough understanding of the strategic business drivers, opportunities, challenges, needs, competition and threats inherent in the insurance environment
Has a good knowledge and understanding of the peculiarities (renewal dates etc) of corporate institutions for the purpose of strategic engagements.
Has a good understanding of both traditional and non-traditional competitors, their drivers, products, strengths, vulnerabilities, market share/client base and the impact that these factors have Customer Value Proposition
Continuously monitor the market trends in the insurance industry, including regulatory and legal framework, with a view to assessing the possible impact on the insurance industry.
Assess customers risks through profiling of customer segments and understanding of their business.

Customer Experience:

Ensure to close the loop with customers at all times. E.g. taking enquiries, ensuring prompt delivery of policy documents, proper awareness communication plan to support their decision making etc.
Conduct financial planning sessions with members of staff of corporate clients in conjunction with their respective brokers where applicable
Ensure simplicity in dealing all clients issues and inquiries
Build and enhance the trust of clients and brokers to foster referrals and repeat businesses.
Review periodically the insurance portfolio and liaise with technical to make recommendations. This could result in the development of new products or enhancement of existing ones.

Excellent in Presentation:

Ability to connect with your audience
Engage with clients consultatively
Communicate effectively with clients and prospects

Maintain relationship with relevant teams and members of the group:

Maintain relationship with internal stakeholders within CIB, PBB and Wealth.

Improve relationship with external customers:

Maintain and improve relationship with external customers which include insurance companies, brokers, direct Corporate clients/partners etc

Proactively ensure no breach of regulations:

Ensure strict adherence to regulatory requirements and ensuring no regulatory breach is recorded against the team in conduct and in doing business.

Minimum Qualification and Experience

First Degree in any discipline
Professional Qualification in Insurance will be an advantage
Associate member, Chartered Insurance Institute of Nigeria or UK
5-7 Years Insurance experience
In-depth knowledge of insurance products and markets.

Interested and qualified candidates should:
Click here to apply

Job Title: Test Analyst

Job ID: 64075
Location: Lagos Island, Lagos
Work Arrangement: Fully Office Based
Job Sector: Banking

Job Purpose

A software tester is involved in the quality assurance stage of software development and deployment.
He/she conducts automated testing to ensure the software created by developers is fit for purpose. Software testing involves the analysis of software, and systems, to avert risk and prevent software issue

Key Responsibilities / Accountabilities

Write Automated software tests for various application features
Deploy test scripts to CI/CD pipeline and oversee the maintenance of existing automation test scripts
Collaborate with teams using version control systems. E.g. GIT
Ensure that automation tests are integrated and executed reliably during deployment to various environments
Coordinate the execution of performance tests for systems with high volume users
Ensure all new APIs are automated using PSOTMAN / Newman for effective monitoring
Experience working with various test Automation frameworks, e.g. Selenium WebDriver, Appium, Cucumber, Cypress, Robot Framework, Swagger etc. and experience working with JMETER to test software performance
Proficient in at least two of the following: Java, C#, Python, JavaScript and NodeJS.

Minimum Qualification and Experience

First Degree in Computer Sciences or IT related courses
Minimum of 3 years experience developing automation test scripts using contemporary frameworks
Minimum of 3 years experience in using SQL to manipulate databases
Preferably certified in ISTQB (CTFL).
Minimum of 3 years experience in using defect tracking tools and technologies to identify, report and close identified system bugs and abnormalities

Interested and qualified candidates should:
Click here to apply

Job Title: Mobile Banking Support Officer

Job ID: 64077
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based
Job Details: Test Division Summary

Job Purpose

E-Channels applications support e.g. Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer

Key Responsibilities/Accountabilities

Managing Mobile and Internet Banking Platforms for optimum performance
Monitor SMS and Email Alerts for optimum performance
Provide 2nd level support for bank branches on Mobile and Internet banking application
Proactive designing of solutions to enhance the delivery of services on the two channels
Generation of useful reports from the platform for reporting and troubleshooting.

Minimum Qualification and Experience

First Degree in Computer Sciences or IT related courses
Master’s Degree in Computer Sciences or IT related courses
Minimum of 5 Years relevant experience
Oracle, MCSA, knowledge of Microsoft Visual Studio, Java

Interested and qualified candidates should:
Click here to apply

Job Title: Core Banking Support Officer

Job ID: 64076
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based

Job Purpose

Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.

Key Responsibilities / Accountabilities

Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
To undertake advanced administration tasks as required e.g. to support problem resolution.
To support the development teams and the 24/7 group in deploying applications and solving problems.
Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.

Minimum Qualifications and Experience

Minimum of first degree in Computer Sciences or IT related courses
Knowledge of Oracle SQL, Unix Administrator, Javascripts required
3-4 years experience in related role.

Interested and qualified candidates should:
Click here to apply

Job Title: Software Engineer

Job ID: 64073
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based

Job Purpose

Work with the business to design cutting-edge custom applications that will allow our meet business to stay ahead of the competition and achieve its strategic goals.

Key Responsibilities / Accountabilities

Design structures and tools for systems that meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team.
The Software Engineer will use his or her understanding of programming languages and tools to build our product, write clean code, formulate more efficient processes, solve problems, and create a more seamless experience for users.
Ensure that relevant technical strategies, policies, standards and practices are applied correctly.

Minimum Qualifications and Experience

First Degree
Minimum of 5 years’ experience in software development.

Full Stack Engineer:

Familiarity with common stacks
Knowledge of multiple front-end languages and libraries (Vue.js, HTML/ CSS, JavaScript, XML, jQuery)
Knowledge of multiple back-end languages (Laravel, C#, Java, Python) and JavaScript frameworks (PHP, Angular, React, Node.js)
Familiarity with databases (MySQL, MongoDB), web servers (AWS, Google, Apache) and UI/UX design.
Experience developing web and mobile application.

Software / FrontEnd Engineer (.NET / C#):

Proficient in object-oriented programming languages
Experience with .NET Core (ASP.NET Core) and / or C#
Knowledge of API Design, API Rest, API Security Framework, API Management, Open API, OpenShift.
React, React Native, Angular, Javascript, Node.js.

Interested and qualified candidates should:
Click here to apply

Job Title: Network Administrator, Stanbic IBTC Pension Managers Limited

Job ID: 64020
Location: Lagos Island, Lagos
Work Arrangement: Fully Office Based
Job Sector: Financial Services

Job Purpose

The holder is responsible for ensuring that users Network, Local Area Network, Wide Area Network and Voice Infrastructure are up, running at all items, and issues attended to promptly and within SLA.
S/He is to provide network and voice support for Stanbic IBTC Pension Managers Limited offices nationwide.
S/He is responsible for administering the company’s Internet access, maintain integrity of the network, administer and maintain Contact Center Applications and other Voice Infrastructure.

Key Responsibilities / Accountabilities
Local Area Network/ Wide Area Network Management:

Administration and maintenance of Cisco SDWAN Infrastructure
Administration and Maintenance of Cisco ACI Fabric for Data Center.
Ensure 99.9% Availability of WAN Links.
Ensure that data links’ latencies are maintained below agreed
Troubleshooting of User’s Local Area Network (LAN) issues and resolving same promptly with SLA.
Provide excellent and prompt network and voice solution(s) to Wealth Group Non-Banking Subsidiaries
Manage LAN Monitoring Software to ensure prompt detection and resolution of network issues.
Perform periodic review of Network Architecture to accommodate new Links and network devices.
Establishment of WAN links to newly opened branches to facilitate Business operations.
Maintenance of VLAN configuration on Company switches.
Ensure that network maintenance is carried out as at when due and all identified issues are resolved timely.
Administer the Company’s WiFi and connectivity solutions
Ensure regular Maintenance of all Service Providers Customer Premise Equipment
Conduct oversight responsibility for managing the Network and Communications sub team.
Recommend continual improvements within the enterprise Network to Head, IT Infrastructure and Head of Information Technology.

Voice and Communication Network Management:

Maintenance, Administration and Installation of IP Phones, Conference Phones and Softphones company-wide.
Maintenance of Voice Gateway, Call Manager and Cisco Unity Server..
Administration of all Contact Centre Applications
Troubleshoot and resolve promptly all issues as regards Softphone issues, IP Phones and the entire Voice Infrastucture.

Business Continuity Management (BCM):

Ensure the availability of Datalinks at Disaster Recovery site to all branch locations during BCM exercise for use by Staff in Regional Offices. Configure routes to DR site and revert same back to Production after the DR exercise.
Maintenance of proper documentation of procedures to be undertaken when DR has been invoked by BCM Coordinator and ensure that this procedure is updated regularly when changes occur
Ensure Business Continuity with respect to the Enterprise Voice Infrastructure
Administer Voice and communication Infrastructure for use during Disaster Recovery

Internet Link Management:

Administration of Company's Internet.
Ensure that Internet access is available to staff and clients in a controlled manner.
Escalate issues on Internet access to relevant ISP for prompt resolution within agreed SLA and apply penalty where the ISP defaults.
Availability of documentation for all Internet and data Links (Bandwidth size, link type, other Link details etc) and ensure that these are kept up-to-date.

Develop IT Network and Voice/Communication Strategies:

Design and maintain network and communication strategy and ensure that this is/are reviewed from time to time as may be required.
IT Audit rating by internal audit, routine control, external audit and Regulator
Percentage of SLA met versus total number of incidents and works requests logged.
Formulate, review and execute Network and Communication Policies.

Business Operations:

Ensure business can work and service our esteemed clients from remote branches nationwide
Setup and establish network connectivity at newly established branches nationwide.
Ensure optimal network connectivity for Mini branches and Micro locations.

Minimum Qualification and Experience

First Degree Field of Study - Degree in Computer Science, Electrical Electronics Engineering or related IT Field
Cisco certification - CCNA, CCNP and knowledge of Cisco Technologies is desirable. Competency in administration of Cisco Unified Call Manager Contact Centre Application, Wallboard, IVR and Network design is required. Knowledge of Active Directory and Network Access Control is highly desirable.
3-4 Years Experience in IT Infrastructure

Interested and qualified candidates should:
Click here to apply

View all Jobs in Nigeria

Port Harcourt and 6 other locations

Test Analyst job vacancies in Nigeria, Business Development Manager job vacancies in Nigeria, Business Development Officer job vacancies in Nigeria, Core Banking Support Officer job vacancies in Nigeria, Mobile Banking Support Officer job vacancies in Nigeria, Software Engineer job vacancies in Nigeria, Network Administrator job vacancies in Nigeria

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