Call Center Agent needed in Lagos at Service desk, february 2015

Service desk is a world class outsourced business development services provider that offers professional and cost effective solutions to small and medium sized businesses globally. Service desk utilizes outstanding people, effective processes and cutting edge technology to achieve business goals.


Our Client is seeking to fill the job positions below:

Job Title: Call Center Agent

Location: Lagos
Slot: 7

Requirements

• First Degree in any field
• Must have a good English accent
• Good knowledge of call center telephony and technology (an added advantage)
• Call Centre experience (an added advantage)
• Good data entry and typing skills with 30 WPM
• Good knowledge of administration and clerical processes
• Must be fluent in Hausa, French or German
• Proficiency in relevant computer applications
• Excellent verbal and oral communication skills communication skills
• Good knowledge of customer service principles and practices