Bartender at Pepe Suites

⏲ Sep 11, 2024, 10:23 PM
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Pepe Suites is a dynamic and inclusive workplace that values innovation, teamwork, and personal growth. We foster a supportive environment where employees are encouraged to take initiative, explore new ideas, and develop their skills. With a commitment to professional development, Pepe Suites offers opportunities for learning, mentorship, and career advancement. Our team-driven culture, coupled with a focus on work-life balance, makes Pepe Suites a place where individuals can thrive both personally and professionally. Join us to be part of a vibrant community where your contributions are valued, and your career can flourish.

We are recruiting to fill the position below:

Job Title: Bartender

Location: Abijoh GRA, Lagos
Employment Type: Full-time

Job Summary

The Bartender will provide exceptional service by preparing and serving beverages in a friendly, efficient, and professional manner.
The Bartender will be knowledgeable about cocktail recipes, drink presentations, and the overall guest experience, ensuring that patrons enjoy their time at the bar.
This role also includes managing inventory, maintaining cleanliness, and complying with all health and safety regulations.
The ideal candidate will be personable, attentive, and passionate about creating memorable experiences for hotel guests.

Key Responsibilities
Beverage Preparation and Service:

Prepare and serve alcoholic and non-alcoholic beverages including cocktails, wines, spirits, and beers according to hotel and industry standards.
Customize drinks based on guest preferences and provide recommendations for wines, cocktails, and spirits.
Monitor customer alcohol consumption and ensure responsible service of alcohol, adhering to local laws and hotel policies.
Process guest orders efficiently and accurately in a high-volume setting while maintaining exceptional customer service.

Guest Interaction:

Greet and interact with guests in a warm, friendly, and professional manner.
Provide knowledgeable drink recommendations based on guest preferences and tastes.
Ensure guests have a positive experience, addressing any issues or special requests promptly.
Maintain a clean and organized bar area during and after service, ensuring all areas meet health and safety standards.

Inventory Management:

Restock bar supplies including liquor, mixers, ice, and garnishes to ensure efficient service.
Conduct regular inventory checks to monitor stock levels, reduce wastage, and manage par levels.
Communicate inventory needs to the bar manager for reordering as necessary.
Report breakages, shortages, or issues with stock to the bar manager.

General Support:

Assist with bar set-up, closing, and cleaning duties, ensuring that all areas are well-maintained.
Support bar and restaurant staff by assisting in training new employees and providing knowledge of drink specials.
Attend staff meetings and trainings as required to stay updated on hotel policies, new drink recipes, and service standards.
Collaborate with other departments, such as food and beverage, front desk, and events, to ensure seamless guest service.

Compliance and Safety:

Adhere to all safety and sanitation policies related to food and beverage handling, ensuring compliance with local health regulations.
Follow all hotel policies and procedures regarding cash handling, payment transactions, and security.
Maintain awareness of hotel emergency procedures and act accordingly when necessary.
Ensure compliance with liquor licensing laws and hotel policies concerning the sale and service of alcohol.

Qualifications and Skills

Proven experience as a bartender in a similar environment, preferably in a hotel or upscale establishment.
Strong knowledge of mixology, including cocktail recipes, wine, beer, and spirits.
Excellent customer service skills with a friendly, approachable demeanor.
Basic math skills for handling payments and processing transactions accurately.
Knowledge of health and safety regulations regarding alcohol service and food handling.
Must be able to stand for extended periods of time and lift heavy objects (e.g., kegs, cases of liquor).
Certification in responsible beverage service (e.g., TIPS, RBS) is a plus.
Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
Strong communication and interpersonal skills to interact effectively with guests and team members.

Working Conditions:

Shifts may include evenings, weekends, and holidays depending on hotel occupancy and events.
Work is performed in a hotel bar setting with exposure to noise, standing for long periods, and handling hot/cold beverages.
May require carrying heavy items such as bar equipment and liquor crates.

Benefits