Banking Jobs for Graduate Customer Solutions Providers in Nigeria, December 11th 2014
Whyte Cleon Limited
- Our client, a major player in the banking sector of the Nigerian
economy desires for immediate employment, highly intelligent, young and
dynamic professionals for the below position:
Job Title: Customer Solutions Provider (CSP)
Location: Nationwide
Job Description
- Responsible for the day to day resolutions of complaints made by customers.
- Log full details of complaints, recording all contact made and actions proposed/agreed on contact.
- Provide support and guidance to operational teams in using customer feedback to improve service.
- Attract potential customers by answering product and services
questions, suggesting information about other products and services.
- Resolving products or service problems.
Educational Qualification
- Minimum Upper Credit in HND or a good University degree (Minimum Second Class Lower).
- NYSC Certificate or exemption letter.
- Age: Not more than 27 years.
- Experience in the banking industry will be an added advantage.
- Fluent in English, Hausa or Igbo languages.
Skills/ Competence Required:
- Excellent communication and interpersonal skills.
- Strong analytical and problem solving skills.
- Ability to pay attention to details.
- A warm and approachable manner.
- Self motivation and direction.
- Problem solving skills.
- Quality focus.
- Multi-tasking.
How to Apply
Interested and qualified candidates should:
Click here to apply online