Abuja Electricity Distribution Company, (AEDC) recruitment, August 2016
Abuja Electricity Distribution Company, (AEDC) the
electric distribution company for FCT, Niger, Kogi and Nassarawa States,
is inviting applications from suitably qualified candidates.
Applicants
must be innovative, dynamic and sufficiently experienced in any of the
following areas:
Job Title: Team Member, Commercial Services (Field Marketer)
Location: Abuja
Job Description
- Supports the Team Lead metering to grow the collectable revenue
base of AED Plc. Performs accurate meter readings, bill distribution in
time and effective disconnection of customers or group of customers
within the time limit in order to meet individual and collective goals.
Roles and Responsibilities
- Prepare schedules for meter reading and submission of data to Computers Centres for billing.
- Perform accurate reading in certain measuring points for the
territory and concerned consumers, including data on the state of
customer measurement point.
- Perform all activities that have to do with control and advancement of metering point.
- Identification of illegal consumers who are connected to the network and disconnecting them.
- React according to regulations in the event of any theft or irregularity in the field.
- If necessary, engages in the team for measurement control of the
consumer, to accept new connection or to change metering point to the
consumer.
- Preparation of disconnection reports.
Qualifications
- Bachelor's degree in any field.
- Minimum of 2 years working experience.
- Computer literate.
- Customer Service orientation, formal training will be an added advantages.
Job Title: Area Team Lead, Technical Services (SMD)
Location: Abuja
Job Description
Supports the Area manager in managing all technical functions that
relate to power supply issues and operational safety to ensure smooth
running of the technical operations of the Area and Regional offices to
foster organizational efficiency, decrease of asset damage, reduction of
technical and commercial losses, disconnections and sealing of meter
points.
Roles and Responsibilities
- Coordinates distribution returns
- Coordinates operational switching.
- Monitors the enforcement of safety rules.
- Coordinates load management.
- Coordinates and plans all area and regional maintenance jobs.
- Supervise network reinforcement.
- Arranges and is accountable for improvement of network performance, maintenance energy facilities of 0.4 kV and 11 kV levels.
- Responsible for and arranges the work of sealing unsealed meters, in cooperation with other departments.
- Engaged in coding and ordering customers according to 33 and 11 kV feeders, 33/0.4 and 11/0.4 kV substations.
Educational Qualification
- Minimum of first degree in Engineering or related courses.
- Minimum of 8 years working experience.
- Cognate experience in the Power / technical Sector will be added advantage.
- Project Management skills.
- Computer literate.
Job Title: Area Manager
Location: Abuja
Job Description
- Responsible for overseeing the business operations of the
company in the assigned area; crafting and implementing strategies for
revenue growth, operations management and team development. Achieving
business targets, reducing technical and commercial losses in the
respective area.
- Is responsible for the billed energy (kWh) and collected funds
(Naira) for all electricity that is available for sale Representing AEDC
within the wider community.
Responsibilities
Sales, Profitability and gross margin growth:
- Formulate strategies and action plans to maximize electricity sales in the assigned area.
- Actively manage a growing team and track individual performance within the Sales Team in the Area Office.
- Analyze and leverage data to develop and implement strategies to improve the efficiency and effectiveness of Area operations.
- Direct, manage and coach Area sales representatives’ tactical activities to achieve revenue goals.
- Translate regional business plan into individual goals for the area office team.
- Review Area performance against targets, objectives and KPIs and enhance performance.
- Manages and organizes the work in the area of his responsibility, plans, supervises and directs all activities in the area.
- Implements and enforces disconnections of non-paying customers.
- Responsible for Energy available for sale.
- Identify and implement strategies and procedures for reducing
the estimated energy and uncollected revenues, including but not limited
to reducing energy theft, increase billing, collection growth and debt
collection.
Health, Safety & Environment:
- Lead the promotion of a “Safety Above All” culture in the Area.
- Support the project Safety Plan through personal involvement in
all aspects of safety, including training and attention to the adherence
to safety requirements pertaining to particular trades or skills.
- Ensure that safety initiatives are consistently administered in compliance with AEDC policies and government regulations.
Human Resources:
- Working with the regional HR team.
- Provide coaching and mentoring to staff via formal and informal
feedback sessions to accelerate their professional development and
improve their leadership potential.
- Build and lead a team of professionals, while creating a fun, hard¬working, and results-¬oriented environment.
Community Relations:
- Facilitates the integration of AEDC into the fabric of the community by using effective marketing and communications activities.
- Acts as an advocate, within the public and private sectors, for issues relevant to AEDC, its services and constituencies.
- Listens to clients, and the community in order to improve
services and generate community involvement. Assures community awareness
of AEDC’s response to community needs.
Financial Services:
- Participates in the yearly Budget Forecast development, monthly
operating review meetings and is otherwise responsible for setting and
meeting the financial performance goals of the Area office.
- Agreeing annual budgets and producing a detailed annual business operating plan.
- May have to deliver as well as monthly, quarterly or annual targets for revenue, profits and cash.
- Produce business performance reports, which could be on a monthly or quarterly basis.
Technical Services Support:
- Reviews maintenance plans, planned work orders, and other
facility repair activities for completeness, proper method, quality of
accomplishment, and availability of materials both before and after
work.
Customer Service Delivery:
- Work with customer service, marketing and technical operations
teams to maintain a customer-focused attitude with a focus on activities
that create lifetime customers.
- Lead the resolution of customer complaints captured in the CRM
tool or through the customer care teams within agreed timelines ensuring
feedback is sent to all stakeholders within 24hours.
Qualifications
- A relevant university degree (Social Sciences, Engineering) and relevant professional qualification.
- Minimum 8 years’ work experience.
- Experience in the power sector will be an added advantage.
- Demonstrable understanding of business management strategies and operations.
- Decision-making and teamwork skills.
- Experience of managing the delivery of a service.
- Experience of establishing and improving processes.
- Experience of managing others.
- Highly motivated and entrepreneurial professional.
Job Title: Area Team Lead, Commercial Service (Marketing)
Location: Abuja
Job Description
- Supports the Team Lead metering to grow the collectable revenue base of AED Plc
Key Roles and Responsibilities
- Collaborate with other divisions to maximise revenues and customer satisfactions.
- Supervising effective meter reading and recording of accurate reading for realistic billing efficiency.
- Ensure Effective and Timely distribution of bills to customers.
- Close Monitoring of PPMs to ensure by-pass is promptly reported and reduced to barest minimum.
- Effective monitoring of marketing activities to ensure new
customers are properly captured via CRMD & CAAD and placed on
correct tariff to reduce ATC&C losses.
- Embark on aggressive cash drive through disconnection of
customers for non-payment, by- pass and illegal connections to reduce
ATC&C losses.
- Closely monitor metering activities of both MD and non MD
customers ensuring prompt and accurate migration to PPM to reduce
ATC&C losses.
Educational Qualifications
- Minimum of Bachelor’s degree in any discipline.
- At least 10 years working experience.
- Experience in the power sector will be added advantage.
- Demonstrable understanding of strategies for revenue generation.
- Demonstrable experience in debt recovery management
- Computer Literacy.
- Understanding of customer relationship management processes and applications.
Job Title: Regional Manager
Location: Abuja
Job Description
- The Regional Manager Directs, Leads and Manages the
administration, and operation of the business within assigned region, by
adhering to agreed processes, rules and regulations, in order to meet
the Company’s business objectives.
- Achieves business targets, minimizes technical and commercial losses, and reduces old debts in the respective area.
- Is responsible for energy accounting, billed energy (kWh) and
collected funds (Naira) for all electricity that is available for sale.
Responsibilities
The regional Managers responsibilities cuts across the following areas namely.
Commercial:
- Responsible for energy available for sale and increase of operational efficiency.
- Identify and implement strategies and procedures for reducing
the estimated energy and uncollected revenues, including but not limited
to reducing energy theft, increase billing, collection growth and debt
collection.
- Routine visits within the assigned Region spending considerable
time assessing needs, reviewing objectives, developing action plans,
exercising operational oversight and performance management.
- Define and develop territory, vertical, and outreach strategies.
Technical:
- Direct Provide effective direction and leadership for technical services in the region.
- Direct and manage the maintenance and, repairs of faulty network elements such as injection substations and lines.
- Direct and manage high tension lines and Operations Line tracing.
- Direct and manage Specialised Equipment Storage use to ensure longevity.
- Lead and direct the process of Load balance Management.
Health, Safety and Environment:
- Overall responsibility for the implementation of the corporate safety vision and strategy for a particular region.
- Lead the promotion of a “Safety Above All” culture in the Region.
- Ensure that safety initiatives are consistently administered in compliance with AEDC policies and government regulations.
- Leads or participates in Regional safety forums and groups as appropriate.
Human Resources:
- Provide coaching and mentoring to staff via formal and informal
feedback sessions to accelerate their professional development and
improve their leadership potential.
- Build and lead a team of professionals, while creating a fun, hard¬working, and results-¬oriented environment.
- Lead and exemplify the zero tolerance to corruption and other
unethical practices in the Region, being the preferred initiator of
investigations into such practices before escalating to the HQ.
Financial Services:
- Agree annual budgets and produce a detailed annual business operating plan.
- Deliver monthly, quarterly or annual targets for revenue, profits and cash.
- Produce business performance reports, which could be on a monthly or quarterly basis.
- Oversees the fiscal activities of the Region including budgeting, reporting and audit.
- Manage regional budget and lead staff to achieve regional performance targets.
- Manage operational business expenses within region.
Public Relations:
- Facilitate the integration of AEDC into the fabric of the community by using effective marketing and communications activities.
- Act as an advocate, within the public and private sectors, for issues relevant to AEDC, its services and constituencies.
- Listen to clients, and the community in order to improve
services and generate community involvement. Assures community awareness
of AEDC’s response to community needs.
Qualifications
- A relevant university Degree in Social Sciences, Engineering and relevant professional qualification.
- 10 years of combined experience in operation, maintenance and
distribution with a minimum of five (5) years related supervisory
experience.
- Able to see the big picture and plan out details.
- Previous Operation Management experience.
- Knowledge of financial and management accounts.
- Knowledge and understanding of Electricity Distribution market.
- The successful candidate will be able to influence at a senior management level.
- Ideally the candidate will have strong management experience and strong business acumen.
Job Title: Head, Business Risk
Location: Abuja
Job Descriptions
- The role reports to the Director Risk and Compliance within the AEDC organogrem.
- He/she is to effectively develop and implement an Enterprise
Wide Risk Management System for the organisation, develop a rick
identification and reporting matrix for the organisation and prepare
quarterly ERM Reports for the EMT and EXCOM of the AEDC Board.
Key Role/Responsibilities
- Planning, designing and implementing an overall Enterprise Risk Management process and plan for the organisation
- Leading and coordinating risk assessments, identifying the
operational and strategic risks, facilitating the prioritization of risk
and the identification of risk owners.
- Ensure the provision of on-the-job technical training for staff to ensure skills transfer,
- Take the lead in establishing and monitoring performance
benchmarks for the Business Risk Management function and ensure the
promotion of a high performance culture within team.
- Co-ordinate all Risk Management activities and events within AEDC.
- Ensure the implementation of all the Company's Risk Management
Frameworks which includes Enterprise Risk Management, Insurance Risk
Management, Crisis Risk Management, Business Continuity Management,
Fraud Risk Management, and Information Security Risk Management in
collaboration with relevant stakeholders
- Business Continuity; Manage potential and real situation that
may cause disruption to operations and invocation of business continuity
plans, including implementation of a robust business recovery strategy
comprising an impact analysis contingency plans and testing and with
consideration to critical parties and vendors. Responsibilities also
include facilitation of mandatory business continuity awareness and
escalation of business continuity risks
- Conduct Risk evaluation, which involves comparing estimated
risks with criteria established by the organization such as coats, legal
requirements and environmental factors, and evaluating the
organization's previous handling of risks
- Establishing and qualifying the organisation's 'risk appetite' i.e the level of risk they are prepared to undertake.
- Risk reporting in an appropriate way for different audiences,
for example, to the board of directors so they understand the most
significant risk, to business heads to ensure they are aware of risks
relevant to their parts of the business and to individuals to understand
their accountability for individual risks
- Quarterly Top 10 Organisational Risk Profile reporting to the Executive Management Team (EMT) and the Board of Directors
- Coordinate Risk and Control Assessment ("RCA") including set
scope, identify material risks, assign risk prioritization, identify and
assess the design and operating effectiveness of key controls to
mitigate operational risk.
- Capacity Building Training for AEDC staff in Risk identification, Assessment and Reporting
- Risk culture and change and process ownership for every staff of AEDC
- Providing support, education and training to staff to build risk awareness within the organization
Qualification
Minimum Qualification Required:
- A first Degree in Business Administration, Management, Accounting, Economics, Engineering or Natural Science.
Additional Qualification Required:
- An MBA and a professional Risk Management Qualification a MUST.
Minimum Experience Required:
- 10 Years Experience in an industry / commercial entity with
experience in the development and implementation of Enterprise Risk
Management (ERM) Programme and Business Continuity Management (BCM)
Plans
Other Requirements:
- The candidate must be prepared to work unusually long hours;
both male and female candidates are encouraged to apply. The following
attributes are also very cardinal for effective delivery of this
function;
- Effective Leadership
- Result Oriented with 'a can do attitude
- Good lnterpersonal Relationship
- Excellent planning and organizing skills
- Excellent Communication skills both written and orally
- Tenacious, highly motivated and resilient individual
- Team worker with the ability to drive cross functional KPls development & Implementation
Job Title: Chief Operating Officer (COO)
Location: Abuja
Job Description
- This position will report to the MD/CEO and work as a key member
of the leadership team, the job holder will be responsible for defining
and setting the strategic direction for the company’s key areas of
technical, commercial and project management functions.
Summary of Responsibilities
Commercial:
- Define and drive the commercial strategy for the company towards effective contribution to the company’s vision.
- Deliver strategic leadership for defining the commercial path to growth and profitability of the company.
- Oversee the management of all the processes under its
responsibility by setting up and ensuring the compliance with of
standards, procedures and work processes.
- Close all known revenue leakage avenues through systems and stakeholder engagement.
- Develop strategic plans and budget for growing the revenue base of the company.
- Ensure effective management of the regions in conjunction with the head commercial services.
- Direct and control the Revenue Protection Program in order to minimize non-technical losses.
- Report periodically monthly, quarterly and annually) on the performance of the Directorate (budgets Vs actual targets)
- Monitor business and process metrics to ensure high levels of customer satisfaction.
Technical:
- Establishes standards and procedures to ensure proper functioning and safety in distribution, protection and control systems.
- Develops and recommends new and innovative working practices
within the distribution departments in order to achieve increased
efficiency, quality of service, customer satisfaction and
sustainability.
- Leads the development and execution of an effective predictive and preventive maintenance plan to reduce unanticipated downtime.
- Lead the technical activities of the company to ensure effective and efficient power delivery to our customers.
- Give advice to the CEO on pre-emptive actions to be taken.
- Drive the deployment of technologies for driving the technical operations of the AEDC.
- Drive the development of policies and procedures to enhance the sustainability of the Company’s distribution network.
- Lead the regular review and analysis of distribution network
data/status for the purpose of preparing periodic reports for
management.
- Develops strategic plan for the company’s distribution network development.
- Provide direction and closely monitor the distribution network
performance make recommendations for improvements or corrective actions.
- Coordinates with and gets operational reports from the Head
Technical Services on daily technical operations to ensure link with
KPIs and performance goals.
- Liaises with regulatory and other stakeholders on technical issues.
Project Management:
- Guide the teams Conceives distribution network projects and
monitors their implementation in line with the company’s strategic plan.
- Leads the strategic electrical distribution projects to ensure
that the Company’s services are reaching all existing and potential
industrial and domestic customers.
- Owns master project list and take the lead steering special projects and key initiatives,and assigns special projects as needed.
- Define and ensure the process for project monitoring, follow ups and reporting.
- Create, review and approve applicable project documentation.
- Define project risks and evaluate project result (cost, time and quality).
- Plan and run internal and external project meetings.
- Participate in project site visits for assessments, quality assurance
- Actively contribute to continuous improvements.
Leadership and Team Building:
- Oversee the implementation of change management processes in areas of functional responsibility.
- Collaborate with the CEO and play a pivotal role in maintaining the already high standards of ethical management.
- Drive forward new objectives and business programmes to ensure
effective operation, management and control of defined areas of
responsibility.
- Implement processes, infrastructure and effective management practices to enable and sustain our continual growth and expansion.
- Lead the development of annual work plan and financial budget and monitor their implementation in line with the business plan.
- Drive the performance of the teams.
Qualifications
- First Degree or equivalent in Social Sciences, Engineering or Business Administration.
- MBA will be an added advantage.
- Knowledge of business principles, operations and management.
- Knowledge of utility sector operations and the Nigerian power sector will be an added advantage.
- Minimum 20 years work experience with at least 10 in a senior management role.
To be successful in this role candidate will:
- Need significant experience of successful business turnaround.
- Be a proven change manager with excellent operational and people management skills gained in challenging conditions.
- Be a strategic thinker who can develop approaches that deliver growth in income.
- Have Knowledge and understanding of Electricity Distribution market.
- Need to see the big picture and plan out details.
- Have strong management experience and strong business acumen.
- Work well under pressure and be extremely organised.
- Understand the terrain of our catchment areas( Kogi, Abuja, Niger, Nasarawa).
- Be an effective communicator.
N/B: CHIEF OPERATING OFFICER and HEAD, BUSINESS RISK are vacant positions in the Head Office.
How to Apply
Interested and qualified candidates should their curriculum vitae and a cover letter and should be emailed to:
[email protected] The subject of your email should be the position being applied for, eg.: Team Member, Commercial Services (Field Marketer).
Those applying for the position of Chief Operating Officer should send their applications to
[email protected]
The cover letter should be addressed to:
The MD/CEO,
Abuja Electricity Distribution Company Plc,
1 Ziquinchor Street, Off IBB Way
Wuse Zone 4,
Abuja, FCT,
Nigeria
Attention: The Director, Corporate Services.
Note: Only applications sent via the above email address will be treated
Application Deadline 1st September, 2016.