IT Technician Interview Questions & Answers
IT technicians install and maintain computer systems and networks aiming for the highest functionality in an organization. They also install new workstations and ensure they work properly before new employees start working. They typically report to an IT manager or an office manager.
Whether you're a job seeker preparing to be interviewed for the role of IT Technician or
an employer preparing to interview candidates for IT Technician position,
these IT Technician interview questions will help you prepare yourself for the job interview session.
IT Technician Interview Questions
Below are a list of some skill-based IT Technician interview questions.
- What are device drivers, and why are they important?
- What are hard-disk partitions, and why would you partition a disk?
- What is meant by a 32-bit or 64-bit processor? Which is more common in today's CPUs?
- What components would you check if the audio is not working on a computer?
- Can you define RAM and ROM and discuss how they differ from each other?
- What experience do you have that has prepared you for this role as an IT technician?
- Can you define the term 'BIOS' and describe how it is used in a computer's operations?
- We may need you to work with various operating systems while you're at this company. What different versions of these are you familiar with?
- As an IT technician, have you ever used any tools related to software distribution? If so, what were they, and how did you use them?
- Let's say you receive several calls from senior management professionals who all need the assistance of an IT technician immediately. How do you handle this?
- You'll be helping a lot of people in the office when you work as an IT technician. How do you deal with persistent user errors?
- Security on networked computers can be a big issue at our company. What would be your recommendation for implementing some guidelines at individual user levels?
- How Will You Explain a Troubleshooting Process to a non-tech user?
- Are you familiar with the different types of computer networks?
- How would you troubleshoot a system error?
- What is your experience with installing and running anti-virus software?
- What is your experience with installing and managing Microsoft suite software?
- What is your experience with installing Windows and Linux operating systems?
- What is your experience with installing and managing [other software]?
- Provide an example of a time when you provided technical support to an end user.
- What would you do if you were unable to solve a technical issue?
- Do you have experience working with remote employees?
- What information do you request from a user when they complain that their computer is running slow?
- Do you have any relevant IT certifications?
- We want to improve our cybersecurity. What would you do to improve our current system?
- Describe your process when performing a system audit.
- How often do you perform system maintenance?
- What is the most innovative change you have brought to a company's IT operations?
- Which processors would you recommend for a company doing data-intensive work?
- Describe your troubleshooting process. Which factors are most important?
- A user has trouble understanding what it is he's doing wrong. What do you do?
- In your opinion, what is more important for this job; technical knowledge or customer service skills?
IT Technician Interview Questions and Answers
Every interview is different and the questions may vary.
However, there are lots of general questions that get asked at every interview.
Below are some common questions you'd expect during IT Technician interviews. Click on each question to see how to answer them.
- What is Your Greatest Weakness?
- What is Your Salary Expectation?
- Tell Me About Yourself
- Why Do You Want To Leave Your Current Job?
- Are You a Leader or a Follower?
- What is Your Greatest Strength?
- Do You Have Any Questions for Us?
- Why Should We Hire You?
- What Is Your Greatest Accomplishment?
- Why Do You Want This Job?