Insurance Sales Representative Interview Questions & Answers


Insurance Sales Representative is a person who sells insurance policies. Insurance Sales Representative calls and meets with clients and potential clients to grow their customer base. The Insurance Sales Representative goal is to get information about clients' needs and match them with insurance policies they offer.

Whether you're a job seeker preparing to be interviewed for the role of Insurance Sales Representative or an employer preparing to interview candidates for Insurance Sales Representative position, these Insurance Sales Representative interview questions will help you prepare yourself for the job interview session.

Insurance Sales Representative Interview Questions

Below are a list of some skill-based Insurance Sales Representative interview questions.

  1. What do you think is the biggest challenge facing the insurance industry currently?
  2. Who are some of the top competitors for our company?
  3. What do you think is a typical day in the life of an insurance sales representative?
  4. How do you handle prospects who initially reject the company's product?
  5. Are you comfortable cold calling potential clients to set up appointments?
  6. What are some of the most important qualities for an insurance sales representative to have?
  7. As a Insurance Sales Representative, how do you build trust with clients to help them feel comfortable working with you?
  8. What is your experience with working with clients who have complex insurance needs?
  9. Provide an example of a time when you helped a client save money on their insurance policy.
  10. If a client was unhappy with their current insurance provider, what would be your strategy for convincing them to switch to your company?
  11. What would you do if you were in the middle of a sales pitch and the client suddenly changed the subject?
  12. Do you have experience using insurance terminology to explain complex concepts to clients?
  13. When is the best time to make changes to an existing insurance policy?
  14. We want to increase our customer retention rates. What strategy would you use to help our clients stay with us?
  15. Describe your experience working with insurance software and other technology tools.
  16. Which insurance companies have you worked with in the past?
  17. What do you think is the most important thing to remember when selling insurance policies?
  18. As a Insurance Sales Representative, how often do you make sales calls?
  19. A big part of insurance sales is building relationships. What skills do you utilize to help you build and maintain relationships with customers?
  20. Describe a time where you tried but couldn't make a sale.
  21. Selling insurance is challenging in an under-developed country such as ours, how do you intend to achieve this successfully?

Insurance Sales Representative Interview Questions and Answers

Every interview is different and the questions may vary. However, there are lots of general questions that get asked at every interview.

Below are some common questions you'd expect during Insurance Sales Representative interviews. Click on each question to see how to answer them.

  1. Why Do You Want To Leave Your Current Job?
  2. What is Your Greatest Strength?
  3. Tell Me About Yourself
  4. Why Do You Want This Job?
  5. Are You a Leader or a Follower?
  6. What Is Your Greatest Accomplishment?
  7. What is Your Salary Expectation?
  8. Do You Have Any Questions for Us?
  9. Why Should We Hire You?
  10. What is Your Greatest Weakness?