Quality Assurance Engineer Duties & Responsibilities

The role and function of a Quality Assurance Engineer includes the following duties and responsibilities:

  • Test current products and identifying deficiencies
  • Suggest solutions to identified product problems 
  • Investigate product quality in order to make improvements to achieve better customer satisfaction
  • Plan, create and manage the overall Quality Planning strategy
  • Collaborate with the Product Development team to ensure consistent project execution
  • Identify quality assurance process bottleneck and suggest actions for improvement 
  • Oversee continuous improvement projects 
  • Collect quality data 
  • Identify key KPIs for product quality
  • Prepare and present reports and metrics to Senior Management

Note that this is not an exhaustive list of Quality Assurance Engineer duties and responsibilities. Job functions for specific Quality Assurance Engineer roles may vary, depending on the industry and type of employer.