Laundry Manager CV Sample

Objective

A highly motivated and experienced Laundry Manager with a proven track record of successfully managing laundry operations. Seeking a challenging position in a reputable organization where I can utilize my skills and expertise to optimize efficiency, improve customer satisfaction, and drive business growth.

Education

Bachelor of Science in Hospitality Management - University of Lagos, Nigeria (2010)

Diploma in Laundry Management - International Laundry Institute, Lagos, Nigeria (2008)

Professional Experience

Laundry Manager - ABC Laundry Services, Lagos, Nigeria

2015 - Present

• Oversee daily laundry operations, including staff management, inventory control, and quality assurance.
• Develop and implement standard operating procedures to ensure efficient workflow and timely delivery of services.
• Manage a team of 20+ employees, providing training, coaching, and performance evaluations.
• Collaborate with suppliers to negotiate contracts and ensure the availability of high-quality laundry supplies.
• Implement cost-saving measures, resulting in a 15% reduction in operational expenses.
• Monitor customer feedback and implement improvements to enhance customer satisfaction.

Laundry Supervisor - XYZ Hotel, Lagos, Nigeria

2012 - 2015

• Oversaw the daily operations of the hotel laundry department, including linen management, stain removal, and garment care.
• Managed a team of 10+ laundry staff, providing training and guidance to ensure high-quality service delivery.
• Implemented a new inventory management system, resulting in a 20% reduction in linen loss.
• Collaborated with other departments to ensure timely delivery of clean and pressed garments.
• Maintained a clean and organized laundry facility, adhering to safety and hygiene standards.

Skills

• Excellent knowledge of laundry operations, including stain removal techniques, garment care, and equipment maintenance.
• Strong leadership and team management skills, with the ability to motivate and inspire employees.
• Exceptional organizational and time management abilities, ensuring efficient workflow and timely delivery of services.
• Excellent communication and interpersonal skills, fostering positive relationships with customers and suppliers.
• Proficient in using laundry management software and Microsoft Office Suite.

References

Available upon request.