Value Realization Specialist at Accion Microfinance Bank Limited

Accion Microfinance Bank Limited - Established in 2006, began operations in May 2007 on license from the Central Bank of Nigeria. Our management team comprises seasoned and distinguished professionals from diverse backgrounds complemented by the expertise of our technical partners, ACCION International. At Accion Microfinance Bank our core values, business philosophy and methodology distinguish us as one of the leading microfinance banks in Nigeria.

We are recruiting to fill the position below:

Job Title: Value Realization Specialist Location: Lagos Job Type: Full Time

Job Responsibilities

• Drive omni-channel user experience, ensuring customers can shift gears easily from one channel to another.
• Optimize the revenue-generating capacity of all channels, in line with the annual and quarterly budget expectations.
• Help troubleshoot and realign products and channels on growth path.
• Sweat digital marketing and sync with physical growth efforts
• Design and drive the development of loans products in collaboration with Accion International.
• Evaluate and improve customer experience across the various channels of the bank.
• Work collaboratively with a cross-functional, multi-disciplinary team across the bank to enhance and drive adoption and utilization of digital banking products.
• Manage the organization's corporate purchasing card program such as the issuance, renewal, and modification; cancellation, records retention, distribution lists, look-and-feel, compliance issues and customer service.
• Measure and dashboard IT and interdepartmental support for our Digital channels.
• Consistently drive resolution of all identified audit exceptions.
• Analyze the organization's card transaction flow and implementation of changes as necessary to enhance process efficiencies and optimize pricing.
• Design new digital products in line with the Bank's vision? savings, loans, hybrid.
• Assess market competition by comparing the company's product to competitors' products.
• Monitor, track and manage the performance of SaveBrighta.
• Define sales & marketing strategies to maximize customer awareness & engagement with digital products
• Responsible for carrying out a thorough review of purchasing card transactions, analyzing spending trends, and consulting with internal stakeholders on transactions to generate a detailed report on spending patterns and avoid policy exceptions, while drive

Key Performance:

• Collaborative in nature, strong written and oral communication skills, and high comfort-level in presenting to executive teams.
• Intense Passion for Sales and Marketing.
• Ability to operate with a minimum of supervision
• Good business Relationship Management skills.
• Strong negotiation skills and business judgment.
• Good communication, analytical and interpersonal skills.

Qualification & Experiences

• B.Sc in Engineering, Electronics, Computer Science, and/or related fields is required. Masters or MBA is preferred
• About 5 -7 years of experience in the banking, microfinance and electronic channels /or branchless banking, preferably with significant operational experience in digital channels and agency network management.

Required Knowledge:

• Project management experience: detail and process-oriented. Ability to motivate and develop staff.
• Understanding of financial services and banking
• Strong negotiation skills and business judgment.
• Business and Technical skills in delivery channels, information and communications technology, financial services technology, and training and capacity building with channels and digital finance.
• Computer literacy, including PowerPoint presentation ability.
• Knowledge of electronic channels, digital finance and agency (branchless) banking.
• Understanding of new technologies and digital delivery channels.

How to Apply Interested and qualified candidates should: Click here to apply