Latest Job Vacancies at MainOne Cable, 15th May, 2018

⏲ May 15, 2018, 4:16 PM
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MainOne's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big. We are recruiting to fill the position below: Job Title: Cloud Operations Analyst Location: Lagos Department: Technical Reporting Line: Cloud Operations Manager Responsibilities

The Cloud support analyst will be responsible for providing Second level support to MainOne cloud customers in line with Customer SLA requirement and ensuring day to day operations & maintenance of the MainOne’ s cloud infrastructure.

The specific responsibilities shall include to:

Provide timely L2 issue resolutions and support to cloud customers.
Ensure day to day operations and maintenance of the cloud infrastructure.
Identify, recommend and implement potential improvements to service efficiency.
Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.

Qualifications

Bachelor's Degree in Computer Sciences, Information Management or related engineering field is preferred
Minimum of 4 years’ experience in virtualization & cloud technologies.

Skills & Competencies:

Strong documentation skills.
Excellent customer engagement skills
Strong Cloud experience (AWS or Azure)
Excellent oral and written communication skills.
Networking experience will be an added advantage.
4 years’ experience with Microsoft Systems Center 2012
4 years’ experience on Windows/Linux. Operating Systems
PowerShell scripting experience will be an added advantage.
Strong hands on experience on Hyper-V, VMware, Windows Server 2012 and Active directory.
Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies is required

Demand on the Job:

Prioritizing skills
Troubleshooting skills
Problem solving skills
Ability to take ownership
Ability to work under pressure

Interested and qualified candidates should:Click here to apply Job Title: Product Specialist Location: Lagos Department: Sales & Marketing Reporting Line: Head, Marketing Responsibilities

The Product Specialist will be responsible for providing the sales team with the necessary product expertise to enable them sell the product.
This involves printed and electronic promotional material, FAQs, presentations, product training, and relevant papers. He/She will be responsible for reviewing product data to ensure the Sales Team is kept up to date on new developments regarding the companies or competitors’ products.

Other responsibilities includes;

Recommend value added services to drive customer retention.
Act as point of first reference for all product related enquiries and work collaboratively with colleagues in Sales, Marketing Communications and Technical Solutions to address any issues that may arise.
Assist with the development of Go-To-Market plans and provide content for advertising, promotion and sales aids in accordance with the annual marketing plan.
Ensure the maintenance of updated records in the Customer Database.
Identify and qualify opportunities for new business, products and services.
Provide marketing support and / or assistance to other team members on product solutions
Define and direct marketing programs for demand creation, lead generation and interface for lead tracking and management.
Direct market research and intelligence gathering efforts to assess customer response to/ requirements for new products. Either conduct this research with Main One’s resources or manage an agency.

Qualifications, Skills & Competencies Qualifications: