Vacant Job For Customer Retail Officer In A Fast Growing Cosmetics Company

Vixa Pharmaceutical Company Limited - Our client is a fast-growing indigenous Cosmetics Company in Lagos has an urgent vacancy for a qualified candidates to fill the advertise position below:

Job Title: Customer Retail Officer Location: Ogudu, Lagos Job Description

• Identify customer’s needs, present and answer questions about company products and services and recommend solutions.
• Ensures customer optimal level satisfaction is guarantee.
• Maintain and manage customer database with high credibility.
• Assessing customer preferences and impacts of buying decisions on product brand identity.

Roles and Responsibilities

• Support Retail Store Pick-Up by helping them with the receipt of goods from truck; and process customer pick-up.
• Maintain customer hold area by keeping the area organized and removing items that are beyond the hold dates.
• Suggesting alternative items when products aren't available to customers.
• Establishing a quick rapport with customers.
• Deal with customer feedback and general inquiries.
• Give customers service information including product knowledge.
• Process service and return transactions at the register in alignment with company’s100% customer satisfaction guarantee.
• Accept payment for goods, make change, and issue receipts.
• Identify, investigate and deal with customer issues accordingly.

Qualifications

• A minimum of OND Business Administration, Marketing or other related Social Sciences.
• Minimum of 2 years’ experience in a reputable organization.
• Knowledge in Supermarket will be added advantage.
• Candidate must reside in Ogudu, Ojota, Ketu and its environs.

Skill Requirements:

• Excellent Communication skills.
• Excellent problem-solving skills.
• Ability to work with little or no supervision.
• Meticulous attention to detail.
• Understanding of the Customer retail process.
• Familiarity with consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Ability to perform in fast-paced environments.
• Good Team player.

Application Deadline 20th July, 2018.

Note: Only Shortlisted candidate will be contacted.

Lagos State, Ogudu