Vacancy for Head of Spa and Wellness in a Luxury Skincare, Cosmetic, Fragrance and Well-being Retail company

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Ascentech Services Limited - Our client, one of Nigeria's largest Luxury Skincare, Cosmetic, Fragrance and Well-being retail company requires the services of qualified person to fill the position of:     Job Title: Head of Spa and Wellness Location: Victoria Island, Lagos Job Responsibilities

• The SPA Director will own and manage operations for all of the company-owned SPAs. Coordinates the development of spa services delivery standards covering treatments, skin care, wellness, massage, program coordinating, reservations, reception desk etc.
• Will ensure strict compliance with service standards, and the maintenance of facilities in the best conditions to guarantee those expected service quality standards.
• Responsible for managing the SPA Managers as direct reports , measuring them on all areas of each spa's day-to-day operation, including adoption of programs, services, hours of operation, facilities and staff.
• Be our standards bearer to ensure SPA Managers adhere to strict standards in maintaining SPA environments
• Be the primarily strategist for this business unit and is expected to develop short to medium term strategies to respond to market trends and opportunities arising, or to threats to the business.
• Design, implement, and manage the business’s sales process, ranging from relationship development and customer service in order to achieve revenue targets.

Qualifications

• Bachelors degree
• Masters Degree an advantage
• A certification in beauty therapy or in SPA Wellness is necessary

Experience:

• Must have a proven track record managing SPA & wellness businesses and properties
• Experience in a luxury goods and services environment as an executive or manager will be a plus
• Ability to coach SPA managers to balance the competing needs of SPA team, (e.g. therapists), and the customers they serve.

  How to Apply Interested and qualified candidates should send their CV to: [email protected] and subject as the job title   Application Deadline  29th January, 2019.

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