Vacancies at Novel Interactive Technologies for Telemarketers

⏲ May 2, 2017, 11:22 AM
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Novel Interactive Technologies is an Information Technology / Business Information Systems organisation. Our business centres around developing and implementing technology/business solutions. We are also big on facilitating technology/business training. We are recruiting to fill the vacant position below: Job Title: Telemarketer Location: Lagos Job Descriptions

Novel Interactive Technologies is looking to hire a telemarketing professional to generate sales either by cold calling or answering requests in a fast-paced environment.
An ideal telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
The successful candidate will be responsible for influencing existing or potential customers to buy products or services.
He or she will also be patient and cool-tempered to deal with aggressiveness and complaints.

Main Responsibilities

To get in touch with business owners or individuals via the phone to promote products, services and/or charitable causes.
To modify scripted transaction pitches to meet the needs of particular entities.
To record buyer details, including reactions to the product and/or services offered.
To take orders for goods and services over the phone.
To receive orders over the phone and maintain details in a digital system.
To record customer details and details of transactions.
To obtain contact details of potential customers from sources such as digital directories and alternative sources.
To schedule appointments for sales staff to meet prospective customers and conduct customer and market surveys.
To explain the product or service to potential customers.
To provide pricing details and handle customer questions.
To obtain customer information, including names and addresses.
To make phone calls to prospective customers who respond to advertisements.
To contact customers regularly to follow up on initial interactions.

Job Requirements

Tangible experience as a telemarketer or similar customer-related role.
Tangible track record of high sales conversion rates preferably over the phone
Working knowledge, or strong desire to learn relevant computer programs (e.g. CRM software)
Persistent and results-oriented
Patient and able to appropriately handle diverse customer reactions.

Note: Kindly remember to write a brief introduction of yourself in the body of the email.

How to Apply Interested and qualified candidates should send their CV's to: [email protected]

Application Deadline: 26th May, 2017.

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