Training and Partner Manager Job at Siemens Nigeria
Siemens is an Integrated
Technology Company. The business activities of our Energy, Health care,
Industry and Infrastructure & Cities Sectors have enabled us to
capture leading market and
technology positions worldwide. Technological
excellence, innovation, quality, reliability and international focus
have been our hallmarks for 165 years, making us strong and linking us
to our shareholders, employees and customers as a partner of trust.
Job Title: Training and Partner Manager
Responsible for overseeing the following functions:
- Managing the Siemens Nigeria Power Academy and Sitrain
training concepts. Managing department budget, with full responsibility
for the P&L of the function. Strong focus on excellent delivery of
a high quality training product, both to internal and external
customers. Must have the ability to sell training courses and programs,
and to achieve growth of the department through increased customer
demand. Must also have a strong commitment to personal professional
development of training partners, and process and delivery improvement
through improved course content, highly skilled training partner
personnel, and enhanced innovative use of technology.
Partner Management: Developing and leading business
strategies that enable the partners to achieve their agreed revenue and
profitability targets. Also responsible for business development of
indirect channel (recruiting, screening/selection, and on boarding) of
new distribution partners to address coverage needs. Planning,
executing, and providing marketing and sales support to partners
including organizing and driving promotions, running campaigns and
launching new products through partners. This role is responsible for
business results of indirect sales channels, new business development,
and process/tool support (including Business Partner Compliance,
Contracting, and Supervision).
What are my responsibilities?
Responsibilities for Training are as follows:
- Day-to-day supervision of the trainers, training partners, training plan and budget
- Providing reports on department performance on a regular basis
- Ensuring a balanced training schedule which meets the needs of the general market and Local Authorities
- Take day-to-day responsibility for the general upkeep of the department
- Oversee trainers and training partner development and certification
- Establish apprenticeship schemes, training curricula and development programs
- Monitor performance and oversee training requirements and all department targets
- Enhance performance of the department utilizing modern training and management techniques.
- Ensuring the availability of adequate resources in terms of training staff, materials & equipment.
- Overseeing the tendering process to ensure incoming enquiries are
dealt with efficiently, providing prices and resources schedules.
- Ensure up-to-date certification and licensing from approved
Technical Societies and Certification Bodies in alignment with quality
objectives
Responsibilities under Partner Management are as follows:
- Business Management: Develop, monitor, and document
annual partner business targets including both financial (PTA) and
non-financial KPIs (Scorecard covering topics such as coverage
expansion, win rate, customer satisfaction, etc). Conduct regular
business reviews and funnel management activities to ensure predictable
forecasting and forecast achievement. Develop long term growth plan for
select partners aligned with the local strategy for the assigned
product segment. Ensure comprehensive performance management for all
partners including termination if necessary.
- Indirect Channel Business Development: Drive
development of indirect channel growth strategy in the countries.
Actively seek opportunities for additional sales in new and/or uncovered
markets by recruiting new partners or expanding coverage of existing
partners. Conduct thorough market research as well as partner
recruiting, screening and selection in order to expand coverage and
ensure best possible portfolio of partners for Siemens.
- Relationship Management: Act as primary contact for
cross-border partners for all operational and sales topics. Develop
relationships across partner organizations. Ensure top partners have
access to internal Sales/ Management team and are integrated into sales
meetings / trainings where logical. Raise profile of Siemens among
distributors by actively participating in appropriate industry events
and promoting Siemens attractiveness as an OEM vendor to potential
distributors.
- Partner Sales and Marketing Support: Support
indirect channel sales with tools and insights, new product training,
competitive information and positioning of solutions. Develop and get
approval for annual price lists as well as any promotional pricing
activities. Act as primary escalation path for partners for all
marketing, training, and pricing topics within Siemens. While not
responsible to be a product expert across POC, must develop strong
internal relationships and process know-how in order to ensure timely
and adequate response to partner requests for support of all types.
- Process Alignment and Tool Usage: Ensure overall
professional CRM is applied to assigned partners depending on scope /
size of business. Ensure compliance to all Siemens Partner Management
process requirements. Drive contract process for new partners (with
legal as primary support) and ensure timely contract update/ renewal.
Work with responsible process owners to tailor local CRM tools (pricing
configurators, etc) to partner needs and implement as per local
strategy.
What experience and capabilities do I need to apply for the role?
- Relevant experience managing, supervising and overseeing partners, trainers and other related business relationships.
- Proven experience working within cross functional teams/processes to achieve goals.
- Work experience within an education and/or engineering background
- Strong evidence of ability to build consensus across multiple stakeholders with varying requirements.
- Ability to develop new opportunities in related sectors
- Ability to work under pressure and according to tight timescales
- Ability to work independently
- Occasional travel within and outside of Nigeria for meetings, trainings, etc.
- Understanding of how to match various business offerings across the
broad Siemens portfolio with the varied needs of relatively smaller
business organizations (partners and clients).
- Ability to produce internal reports, tender documents, partner
assessment reports and training documentation in an accurate and timely
fashion
- Ability to establish and maintain high quality of training and training environment
What knowledge and skills do I need to apply for the role?
- Bachelors degree in Engineering/ Business related course. Masters in Business/ Finance an advantage
- Minimum of 5 years related work experience
- Excellent personal problem solving skills
- Excellent presentation and writing skills
- Excellent analytical skills for improving the scope and efficiency
of the department whilst keeping company financial objectives &
strategies firmly in mind.
- Proficient in Microsoft Windows tools and applications esp. Word & Excel.
- Project management skills to organize and manage partner business and process support.
- Strong negotiation skills. Confidence to set targets independently and hold external companies accountable for results.
- Excellent communication, teamwork and interpersonal skills for
supervision and interaction with partners, training clients and internal
stakeholders
- Good time management skills
How to Apply
Interested in this position?
Click here to Apply