THP Project Limited Vacancies for Front Desk Representatives, July 2017

THP Project provide IT solutions meet for Enterprise and SME clients alike. With the understanding of today's rapid changing business climate, THP offer the right fit solutions that respond to client's need for IT across different purposes – ranging from revenue generation, risk and compliance to collaboration, business continuity and power systems. We are recruiting to fill the position below:   Job Title: Front Desk Representative Location: Lagos Job Description Job brief:

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at our reception desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy-going personality while also be very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

• Graduates who have completed their Bachelor Degree from a university institution and are awaiting NYSC deployment (PRE-SERVICE)
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.