Store Manager at MANO Africa

MANO Africa is Africa's first Integrated Grocery E-shop with your local flair.

We are recruiting to fill the position of:

Job Title: Store Manager

Location: Lagos, Nigeria

Description

• The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
• Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management.
• We are looking for a results driven retail Store Manager to be responsible for the overall store management.
• Store Manager responsibilities may include supervising assistant store managers.

Responsibilities

• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)

Requirements

• B.Sc Degree in Business Administration or relevant field
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Proven successful experience as a retail Store Manager
• Powerful leading skills and business orientation

How to Apply
Interested and qualified candidates should:
Click here to apply