Store Assistant at Imagelinks West Africa Limited

Imagelinks West Africa is a pioneer in technology that touches millions of lives every day. A step ahead of technology – our products are made to save, support, and sustain lives. We conceive their molds well ahead of the trends in consumer lifestyles.

We are recruiting to fill the position of:

Job Title: Store Assistant Location: Lagos

Job Description

• Secure merchandise by implementing security systems and measures
• Protect employees and customers by providing a safe and clean store environment
• Maintain the stability and reputation of the store by complying with legal requirements
• Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records
• Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows
• Manage all controllable costs to keep operations profitable
• Manage stock levels and make key decisions about stock control
• Analyze sales figures and forecast future sales
• Analyze and interpret trends to facilitate planning
• Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
• Ensure standards for quality, customer service and health and safety are met
• Respond to customer complaints and comments
• Promote the organization locally by liaising with local schools, newspapers and the community in general
• Listening actively to customers to identify their needs
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures
• Contribute to team effort by accomplishing related results as needed
• Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
• Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
• Using specific product knowledge to provide solutions to customers
• Prioritizing tasks to maximize efficiency each work shift
• Organizing items on sales floor based on knowledge of company visual standards
• Defusing upset customers using conflict resolution skills
• Organize special promotions, displays and events
• Update colleagues on business performance, new initiatives and other pertinent issues
• Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market

Store Assistant Education and Training Requirements:

• Minimum of BSc degree
• Minimum of 2 years post NYSC Working experience.

How to Apply Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email