Recruitment For Graduate Teller at UBA Bank, 24th April, 2018

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United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally. We are recruiting to fill the vacant position below:     Job Title: Teller Reference No: UBANORTHTELLER2018 Location: Northern Nigeria Job Functions: Banking Industries: Banking / Finance & Investment Specification

• Represent the bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
• To accept retail and/or commercial deposits, loan payments, process checking and savings withdrawals
• Maintain the highest level of confidentiality with all information obtained
• Comply with all bank and regulatory body policies, procedures and regulations
• Answer customer inquiries and refers customers to the proper service area for issues that cannot be resolved at the teller line
• Other duties as assigned by the Cash Officer
• Verify and receive loan and utility bills payments.
• Time-stamp(Validate) and signature-verify all customers’ requests and refer those that require call-back/status approval to supervisor for action
• Reconciles cash drawer by proving cash transactions; counting and packaging the money, turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency
• Ensure proper and accurate balancing of cash transactions on a daily basis and ensure there is no pending transaction left on the system before closing for the day.
• Promote the bank’s products and services by cross-selling, ascertaining customers need and directing customers to the customer relationship officers or officers concerned.
• Escalate issues on cash shortage, overpayment, loss and theft.
• Associated adhoc assignments.

Requirements Educational Qualification:

• Minimum Educational level - OND in any related discipline

Age:

• 27 years and below.

Experience:

• Minimum experience- NIL
• Previous teller experience preferred

Competences Knowledge:

• Basic Accounting and Mathematical skills
• The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions.
• Banking operations, policies and procedures
• Familiar with retail banking regulations and teller roles and responsibilities relating to each.

Skills:

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees:
• Good Numerical skills
• Detail oriented, high degree of accuracy and attention to details
• Ability to work in a fast-paced environment & under pressure as needed.
• Strong communication & organizational skills
• Fast and error free processing
• Ability to be calm under pressure
• Good team player

    How to Apply Interested and qualified candidates should: Click here to apply   Application Deadline 11th May, 2018.

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