A career at RusselSmith offers you growth and a chance to make a difference. Throughout our history, we have continued to help our employees realize their dreams, whilst creating opportunities for them to fulfill their personal and professional potential.
Job Title: Business Development Officer
Description
• Responsible for sale of the company's tools & services to both existing and potential customers using technical, organizational, and customer knowledge to influence customers and assist them in applying the tools/services to their needs resulting in revenue generation.
• Contact current and potential customers, visit companies to evaluate needs, and promote sale of services, new and existing company services.
• Research customer needs and develop application of company’s products and services.
• Evaluating product & service marketability in terms of customers’ technical needs as well as following up on sales leads and developing leads
• Maintaining up-to-date understanding of industry trends and technical developments that affect target markets
• Establishing & maintaining industry contacts that lead to sales with the customer to ensure sales opportunities for products & services.
• Making regular sales calls to develop relationships and follow up on leads; acting to close deals & finalize contacts
• Meeting established sales quotas and revenue goals
• Develop and maintain communications in a cooperative and professional manner with all levels customers
• Meets and or exceed assigned company sales targets.
• Develop and implement sales and marketing strategies, sales programs, promotions, efforts and events including goal setting.
• Develops service awareness in the marketplace to ensure sustained profit growth of sales in the company.
• Prepares written reports of sales activities including sales orders, backlog, forecasts, lost accounts etc.; provides timely briefings to the Management as necessary or as requested.
• Perform surveys and gather information on behalf of the company.
• Manage allotted sales account(s) of both existing and potential customers.
• Establish and maintain ongoing customer relationships with the various parties to anticipate and resolve potential problems. Participate in customer site visits.
• Meet and exceed customers’ service expectations as outlined in the department’s policies and procedures.
• Develop and deliver sales presentations and close sales in a professional and effective manner.
• Performs work with a constant awareness of improving processes necessary for positive growth.
• Generate requested or assigned departmental reports
• Represent the Company as a Brand Ambassador.
• Performs other duties as required or as assigned.
Skills Required
• Good communication skills and the ability to work well with people are essential.
• Experience in sales would be an added advantage
• Good relational and interpersonal skills.
• Good team spirit
• Good problem solving, initiative and negotiation skills
• Good oral and written communication skills.
• Good presentation skills
• Strong quantitative skills such as statistics and data analysis skills
• Good reasoning skills; multi-tasking skills and organizational skills
• Good analytical skills
• Exhibits initiative, responsibility and flexibility
• Proficient in the use of Microsoft Office Tools
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
• Document Control - Reviewing and keeping records of transaction of sale and purchase goods and services
Educational Qualification
• A good university first degree is required.
Physical demands of the job
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