Programme Manager at Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Programme Manager (ISOLT) Webcruiter ID: 4184133404 Location: Maiduguri, Borno Full-time/part-time: Full-time Employment type:  Contract Grade: G9 Reports to: Head of Program (HoP) – Nigeria / Steering Committee Coordination of: Operational Committee

Background Since March 2019, NRC in Nigeria and Cameroon has been implementing the ISOLT (Projet d’appui à l’Inclusion Sociale et à la gouvernance locale) funded by AFD to support displacement-affected populations towards durable solutions through improved governance in areas affected by cross-border displacement through their MINKA Fund for Peace and Resilience mechanism. Role and Responsibilities

• The Programme Manager will chair the Operational Committee1 that will ssupports overall programme management, reporting and compliance.
• He/she will support the Technical Working Groups and the project teams to achieve their respective objectives and establish synergies in approaches and tools, for greater impact and efficiency. He/she will also support the work of the Steering Committee.

Generic responsibilities

• Coordinate with project teams to monitor the implementation of activities, compliance with donor rules, and accountability to beneficiaries, in order to ensure timely implementation, quality reporting and timely adjustments as needed
• Ensure effective communication among project teams, steering committee, and technical and finance/support team at Central West Africa (CWA) Regional Office
• Coordinate the monitoring and evaluation of activities as needed for reporting, learning and possibly advocacy purposes.
• Convene and chair the Operational Committee meetings, and follow up of agreed actions.
• Support the organisation of regular Technical Working Group and Grant Review meetings (both country and joint) and follow up of agreed actions.
• Ensure compliance and adherence to NRC policies, guidance and procedures, including but not limited to curating information into Cycles (Salesforce) and ensuring data NRC’s database GORS is complete and accurate; filing all supporting documentation for the reconciliation of deliverables.
• Recruit and manage consultants and sub-contractors as needed to carry out activities.
• Support Area Managers and Head of Programmes (HoPs) in managing the programme budget, assets and resources.
• Lead the Operational Committee to develop and implement rolling 6-month plans (programmatic and financial).
• Act as a focal point for the programme both internally and externally. Network with relevant actors to help achieve programme objectives.
• Responsible for all aspects of grant management including but not limited to submitting high-quality financial and programmatic reporting, grant filing, and sharing grant information (reports, proposals, agreements) with both Country Offices (CO’s).

Specific responsibilities:

• Engage with advocacy actors to advance the objectives of the programme and share information.
• Support learning best practices, tool exchanges etc. between project teams
• Support HoPs in Nigeria and Cameroon to coordinate communication with the donor, including the preparation of reports, revisions, requests for clarifications and communicating successes etc.
• Support the HoPs in Nigeria and Cameroon to set up the Operational Committee
• Support the CDs Nigeria and Cameroon to set up the Steering Committee
• Monitor progress and flag issues in a timely manner
• Coordinate joint initiatives (eg consultancy for baseline and other studies)
• Ensure cross-border monitoring of the humanitarian situation, in line with our regional ambitions for improved sub-regional monitoring, analysis, and response.
• Coordinate with project teams the capitalisation of best practices and learning for sharing internally and externally at the end of the programme
• Work closely with project teams and the Operational Committee to solve problems that may arise during implementation.
• Establish, capacitate, drive and empower the Technical Working Groups
• Coordinate operational and strategic issues amongst the CO’s
• Represent programme at external coordination fora in Cameroon, in Nigeria, and internationally as needed
• Ensure the participation of key government partners during programme implementation

Critical interfaces:

• By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position:
• Steering Committee: comprised of senior representatives from each country office and the Regional Programme Director,
• Operational Committee, comprised of operational staff from each country office, and the region
• Donor representation offices in country

Requirements Generic professional competencies:

• Advanced university degree in relevant field.
• Strong communication, inter-personal, facilitation and diplomatic skills, including the professional credibility to provide coordination and sometimes guidance to member organisations.
• Documented results related to the position’s responsibilities.
• Fluency in French and English, both written and verbal, with strong writing and editing skills.
• Minimum 5 years of experience in senior project management and/or coordination for an international organisation with responsibility for programming in a humanitarian, conflict or post-conflict context; or equivalent; specific experiences and knowledge on M&E and donor compliance
• Proven experience in project cycle management and grant management.

Context related skills, knowledge and experience:

• Knowledge about Early Recovery Response in Food, Wash, Shelter/NFI, Protection, etc…
• Experience working with AFD is an advantage
• Experience with external representation.
• Experience working in complex emergencies, volatile contexts.
• Experience working in Nigeria and/or Cameroun and knowledge of the context an asset.

Behavioural competencies: These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Planning and delivering results
• Communicating with impact and respect
• Managing resources to optimise results
• Empowering and building trust
• Strategic thinking
• Managing performance and development

Performance Management The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management Framework. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan (Role Mandate for leaders at HO, Regional Directors and Country Directors)
• The NRC Competency Framework

We Can Offer

• Commencement: March 2020
• Duration: 12 months
• Level: Grade 9 in NRC grade structure
• Salary/benefits: According to NRC’s general directions and free housing of moderate standard.  Duty station: Maiduguri, 40% travel to Cameroon
• Maiduguri is a non-family posting. International staff members are required to live in joint accommodation.
• Approved health certificate will be requested before contract start.

How to Apply Interested and qualified candidates should: Click here to apply

Borno State, Maiduguri