Latest Recruitment at Stanbic IBTC Bank, 25th July, 2018
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Business Development Executive - SIIBL (North - Central)
Job ID: 28613
Location: Abuja
Job Sector: Financial Services
Job Purpose
- To grow and develop insurance income for SIIB and deliver profitable revenue streams from within and outside of the Stanbic IBTC Group.
- Ensure effective cross sell of insurance products and services across all major product lines.
- Execution of the regional sales strategy to achieve all revenue goals and targets through engagement with both external and internal stakeholders.
- Expansion of the Stanbic IBTC Group business through identification of revenue opportunities and harnessing of this revenue streams.
Key Responsibilities/Accountabilities
Achieve monthly sales target of Insurance brokerage commission:
- Achieve and surpass assigned monthly Insurance brokerage commission target
- Achieve and surpass assigned monthly/yearly insurance policy target
- Achieve and surpass assigned new customer acquisition for both personal and business lines
- Identify, initiate and convert leads for SIIBL
- Grow SIIBL wallet share of customer’s insurance portfolio by harnessing and upselling insurance products.
- Provide advice to corporate clients on managing and transferring risk using insurance solutions
- Ensure penetration into Customers own insurance arrangements by harvesting the Banks client base in CIB, PBB and Wealth thereby reducing leakage of potential revenue.
- Operate within the NAICOM guidelines and framework so as to avoid sanctions or infractions to the Company.
- Make physical / telephone calls / e-mails to clients for customer interactions
- Organize and facilitate Interactive sessions
- Effectively communicate and follow through, with client requests to Technical Operations /support units
- Maintain and update comprehensive customer database.
- Ensure Client Control files are maintained for all Corporate customers
- Consistently identify value to our customers by leveraging the various resources within the group
- Grow SIIBL’s share of mind among clients/ organizations in assigned institutions
- Proffer possible strategies/ways to improve sales and relating to customers.
- Identify key insurance opportunities outside of the Stanbic IBTC Bank network and across the country and appropriately position SIIBL to capture the business and revenue streams
- Grow the SIIB business within the region through regular engagement with prospective clients within and outside of the Group.
Customer Service Quality and Efficiency:
- Ensure sales, renewal, premium payment, policy issuing and claims processes for all insurance products and services are adhered to.
- Ensure accurate recording of both insurance direct sale and cross sell revenue and sales per product or service.
- Provide excellent service to existing policy holders and ensure clients are notified before insurance policies expires
- Ensure all policies and products are competitive and remain competitive by conducting ongoing market and competitive analysis
Ensure Legislative Compliance and SIBTC standards:
- Operate within the NAICOM guidelines and framework so as to avoid sanctions or infractions to the Company
- Educate and enlighten clients employers about the dynamics of the Insurance industry
- Continuously monitor market trends in the insurance industry, including the regulatory and legal framework, with a view to assessing the possible impact on the insurance brokerage
Internal Relationships:
- Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments and leverage off their deals that might have insurance content.
External Relationships:
- Liaise with Regulator on product development
- Maintain continuous discussion with external counterparties specifically insurance companies where required.
Preferred Qualification and Experience
- Minimum of a first degree in General Social Science/Marketing
- A relevant Masters degree or professional qualifications will be an added advantage
- Minimum of 3 - 5 years experience with exposure in business development, sales and relationship management, sale of insurance products in an insurance company
Knowledge/Technical Skills/Expertise
Insurance Technical Competencies:
- Understanding of the basic principles of insurance including good faith, insurable interest, indemnity, contribution, subrogation and proximate cause.
- Knowledge and understanding of the range of insurance products and services available in the market and how that can be used to meet clients needs.
- Knowledge and understanding of the information gathering process, the factors that affect the accepting and underwriting of risks and how these are applied on a day-to-day basis.
Effective Business Communication:
- The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
Presentation Skills:
- The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
Compliance (KYC etc):
- Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.,
- The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Insurance Act 2003.
Brand Management:
- The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
Customer Understanding:
- The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.
Interested and qualified candidates should:
Click here to apply
Job Title: Business Development Executive - SIIBL (South South)
Job ID: 28611
Location: Port Harcourt, Rivers
Job Sector: Financial Services
Job Purpose
- To grow and develop insurance income for SIIB and deliver profitable revenue streams from within and outside of the Stanbic IBTC Group.
- Ensure effective cross sell of insurance products and services across all major product lines.
- Execution of the regional sales strategy to achieve all revenue goals and targets through engagement with both external and internal stakeholders.
- Expansion of the Stanbic IBTC Group business through identification of revenue opportunities and harnessing of this revenue streams.
Key Responsibilities
- Achieve monthly sales target of Insurance brokerage commission
- Achieve and surpass assigned monthly Insurance brokerage commission target
- Achieve and surpass assigned monthly/yearly insurance policy target
- Achieve and surpass assigned new customer acquisition for both personal and business lines
- Identify, initiate and convert leads for SIIBL
- Grow SIIBL wallet share of customer’s insurance portfolio by harnessing and upselling insurance products.
- Provide advice to corporate clients on managing and transferring risk using insurance solutions
- Ensure penetration into Customers own insurance arrangements by harvesting the Banks client base in CIB, PBB and Wealth thereby reducing leakage of potential revenue.
- Operate within the NAICOM guidelines and framework so as to avoid sanctions or infractions to the Company.
- Make physical / telephone calls / e-mails to clients for customer interactions
- Organize and facilitate Interactive sessions
- Effectively communicate and follow through, with client requests to Technical Operations /support units
- Maintain and update comprehensive customer database.
- Ensure Client Control files are maintained for all Corporate customers
- Consistently identify value to our customers by leveraging the various resources within the group
- Grow SIIBL’s share of mind among clients/ organizations in assigned institutions
- Proffer possible strategies/ways to improve sales and relating to customers.
- Identify key insurance opportunities outside of the Stanbic IBTC Bank network and across the country and appropriately position SIIBL to capture the business and revenue streams
- Grow the SIIB business within the region through regular engagement with prospective clients within and outside of the Group.
Customer Service Quality and Efficiency:
- Ensure sales, renewal, premium payment, policy issuing and claims processes for all insurance products and services are adhered to.
- Ensure accurate recording of both insurance direct sale and cross sell revenue and sales per product or service.
- Provide excellent service to existing policy holders and ensure clients are notified before insurance policies expires
- Ensure all policies and products are competitive and remain competitive by conducting ongoing market and competitive analysis
Ensure Legislative Compliance and SIBTC standards:
- Operate within the NAICOM guidelines and framework so as to avoid sanctions or infractions to the Company
- Educate and enlighten clients employers about the dynamics of the Insurance industry
- Continuously monitor market trends in the insurance industry, including the regulatory and legal framework, with a view to assessing the possible impact on the insurance brokerage
Internal Relationships:
- Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments and leverage off their deals that might have insurance content.
External Relationships:
- Liaise with Regulator on product development
- Maintain continuous discussion with external counterparties specifically insurance companies where required
Preferred Qualification and Experience
- Minimum of a First Degree in General Social Science/Marketing
- A relevant Master's Degree or professional qualifications will be an added advantage
- Minimum of 3-5 years experience with exposure in business development, sales and relationship management, sale of insurance products in an insurance company
Knowledge/Technical Skills/Expertise
Insurance Technical Competencies:
- Understanding of the basic principles of insurance including good faith, insurable interest, indemnity, contribution, subrogation and proximate cause.
- Knowledge and understanding of the range of insurance products and services available in the market and how that can be used to meet clients needs.
- Knowledge and understanding of the information gathering process, the factors that affect the accepting and underwriting of risks and how these are applied on a day-to-day basis.
Effective Business Communication:
- The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
Presentation Skills:
- The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
Compliance (KYC etc):
- Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.
- The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Insurance Act 2003.
Brand Management:
- The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
Customer Understanding
- The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.
Interested and qualified candidates should:
Click here to apply
Job Title: Business Development Executive - SIPML (South - South)
Job ID: 28413
Location: Rivers
Job Sector: Financial Services
Job Purpose
- The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
- Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
Key Responsibilities/Accountabilities
- Achieve and surpass assigned monthly RSA pin target
- Achieve and surpass assigned monthly/yearly contribution target
- Achieve and surpass assigned new employers targets
- Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
- Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
- Identify, initiate and convert leads for SIPML.
- Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
- Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
- Make physical / telephone calls / e-mails to clients for customer interactions
- Educate and enlighten employees and their employers about the dynamics of the Pension industry
- Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
- Ensure adherence to code of ethics and all other related guidelines
- Ensure smooth internal & external stakeholder management
Internal Relationships:
- Maintain close contact with all internal stakeholders within Wealth - Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments
External Relationships:
- Liaise with Regulator on product development
Preferred Qualifications and Experience
- Minimum of a first degree in General Social Science/Marketing
- A relevant Masters degree or professional qualifications will be an added advantage
- Minimum of 3 years sales experience with exposure in sales and relationship management
Knowledge/Technical Skills/Expertise:
- Effective Business Communication - The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
- Presentation Skills - The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
- Brand Management - The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
- Compliance - The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
- Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.
Interested and qualified candidates should:
Click here to apply
Job Title: PBB Marketing Manager
Job ID: 31346
Location: Lagos Island
Job Sector: Banking
Job Details
- Group Marketing: defining, marketing and protecting the Standard Bank brand across our business - including specialist advice and activity for specific countries and business units.
Job Purpose
- To provide general oversight functions for Advertising and Marketing Management for the Business’s Communications portfolio of Stanbic IBTC covering the group.
- To deliver real value to the marketing and communications portfolio of Stanbic IBTC group by executing against the given marketing and communication strategy and plan
- To develop and execute marketing and communications campaign and collateral strategies
- To continually seek ways to improve the effectiveness and efficiency of marketing and communications
Key Responsibilities/Accountabilities
Provide and manage a National marketing plan for PBB in Nigeria:
- Manage the efforts of the marketing and communications teams for Nigeria together with the other heads of businesses across the group.
- Proactively participate with other members of marketing team in the country by directing and executing marketing / communications / public relations strategies and plans in support of business and country objectives
- Build a creative, integrated marketing and communications team that builds brand awareness and reputation.
Manage all communication initiatives for PBBs’ marketing:
- Manage and oversee all functions comprising marketing communications associated with marketing and communications including advertising, public relations, direct marketing, media placement, sales collateral, press releases, special events, market research, creative production, media planning, internal and external communication, sponsorships and all other marketing related activities.
- Manage and oversee the development of all supporting marketing collateral for PBB including brochures, sales collateral, etc. Ensure that the services, products and brand are positioned to effectively meet customer demand, remain competitive and remain within the positioning and business guidelines provided.
- Ensure consistent articulation of Standard Bank's desired brand image and position in Nigeria and ensure this position is maintained within the marketing strategy for the country
Manage PBB marketing research and finances:
- Manage the implementation of monitoring processes that demonstrate return on investment of assigned PBB marketing, communications and public relations campaigns in Nigeria.
- Develop and maintain marketing budgets that are consistent with the financial guidelines provided by the PBB and Marketing and Communications
- Monitor marketing activities and costs of marketing related to the utilisation of resources required to meet operational requirements.
Report on all PBBs’ marketing initiatives:
- Communicate the PBBs’ marketing strategies and plans for Nigeria throughout Marketing and Communications, Investors portfolios, Customer Channels and Regional teams including executive committees.
- Ensure that the correct data is used to analyse and report on the effectiveness of PBBs’ marketing campaigns in Nigeria.
Participate in the development of policies and procedures/regulatory requirements:
- Recommend marketing communication standards and policy changes to the Head: Marketing and Communications.
- Keeps up to date with relevant regulatory requirements and understands how it impacts on the marketing function as a whole.
Internal & External Relationships
- Personal and Business Banking Business Development teams:
- Ensure marketing strategies and plans align closely to those of the Personal and Business Banking segment to support the drive toward an aligned marketing strategy in Nigeria
- Business Leadership team:
- Recommend short and long term business goals and objectives to the Head of PBB
- Finance Team:
- Work together with Finance teams in budget management
- Marketing MancoManco members:
- Ensure all PBBs’ marketing strategies and plans align closely to those of the Group to support the drive toward an aligned marketing strategy in Nigeria
- Marketing Operations and ResearchMarketing Operations and Research teams:
- Supports and implements service delivery
- Internal and External communications Team:
- Work together with communications teams to develop communications strategies and plans which support the marketing for PBB in Nigeria
- Advertising Agency; Media Agency, Promotions / BTL Agency, Media ownersTV, Radio, Print & Production Companies:
- Ensure positive relationship is maintained which is beneficial to the marketing team.
- Provide strategic insight and support on the overall business and marketing strategies
Preferred Qualification and Experience
Qualifications:
- Degree in Social Science, Business, Marketing or equivalent
- Postgraduate Degree in Social Science, Business or Marketing
Experience:
- Must have managed a project budget of approximately N900 million
- Must have experience in managing and leading people
- A degree in Commerce or Marketing
- Marketing and CommunicationsMarketing Operations
- 8 - 10 years’ experience in a Marketing and Communications role.
- 3-4 Years experience with a Financial Services industry
Knowledge/Technical Skills/Expertise
Brand Management:
- Competency Description: The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
Planning, Forecasting and Budgeting:
- Competency Description: The ability to plan financial objectives in terms of cost and/or revenue for the short, medium and long term.
Strategic Planning and Reporting:
- Competency Description: Knowledge and understanding of the process and thinking required to formulate objectives and priorities, and implement plans consistent with the long-term interests of the organisation in a global environment.
Interested and qualified candidates should:
Click here to apply