Paradigm Initiative Nigeria (PIN) recruitment for a Graduate Front Desk Officer

Paradigm Initiative Nigeria (PIN) is a social enterprise that connects Nigerian youth with ICT-enabled opportunities. Having worked with government, civil society, private institutions and international organizations, PIN’s projects build on years of combined experience and focus on socio-
economic development. Our projects include Capacity Building programs such as L.I.F.E. and TENT; ICT Policy intervention programs and the #DigitalJobs campaign. Through these projects and our allied services, PIN connects individuals, people-groups, institutions and communities with the socio-economic opportunities that ICTs provide. PIN maintains five offices: Ajegunle Innovation Centre (AJIC), Aba Innovation Centre (ABIC), PIN HQ in Yaba,  Dakata Innovation Centre, Kano (DAIC) and the Abuja ICT Policy Office.


 Job Title:  Front Desk Officer

1. Administration and Financial Control

• Receiving and sending mails and messages when necessary
• Managing calls and contacts as well as scheduling appointments when directed
• Filing documents and other necessary reports

2. Client Retention

• Acts as a correspondent in accordance with the organization’s policies and procedures
• Providing clients with information pertinent to the organization’s programs and services
• Attending to visitors in a hospitable and friendly manner, answering questions and keeping them updated of current trends and projects
• Screen calls and messages

3. Assets and Inventory management

• Manage mails and keep proper records of files and documents
• Takes proper records of incoming and outgoing packages

• Degree in any field of social sciences from a tertiary institution
• Excellent organisational skills and ability to multitask
• Good use of Microsoft office tools 
• Good understanding of customer relations and office administration, should be detail oriented
• Excellent oral and verbal communication skills

• Keeping records in an organised and efficient manner
• Attend to other directives in compliance with the organization’s objectives
• Attending to clients ethically, professionally, and hospitably