Operations Manager at Topmode Technology Limited

Topmode Technology, a Ride Hailing company in Nigeria, is recruiting suitable candidates to fill the position below:

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time

Job Overview

We are looking for a skilled Operations Manager to plan, direct and coordinate all business operations for our Administrative Department.

Job Responsibilities
As an Operations Manager, your responsibilities include

Develop strategic decisions
Communicate with a team of managers
Develop and implement operational policies
Assist the Human Resources department
Promote a strong company culture
If you think you are qualified for the Operations Manager job, then do apply now. We would love to meet you.

Responsibilities

Enhance operational frameworks, procedures and best practices.
Contribute to the accomplishment of the company's strategic and operational objectives.
Analyze financial information and utilize them to enhance profit.
Perform quality controls and screen KPIs.
Establish pricing and contracts.
Ensure proper maintenance.
Serve as primary liaison with utilities and local government agencies such as police, fire, etc.
Supervise accounts payable and accounts receivable departments.
Monitor day to day activities to maximize productivity, efficiency, and profits for the organization as a whole.
Work smoothly with the Board of Directors to determine values and missions.
Build alliances with other organizations.
Train, direct and appraise along with the Human resource department.
Manage staff levels, hours, wages, contract labor to revenues.
Coordinate with the management team to set or implement new procedures and policies.

Requirements

Bachelor’s Degree in Business Administration, or relevant field.
Proven 3+ years of work experience as an Operations Manager or a similar role in the Administrative department.
Ability to manage time effectively.
Good problem-solving skills.
Good oral and written communication skills.
Detail-oriented individual.
Exceptional customer service skills.
Ability to work in a team as well as individually as and when required.
Good presentation skills.
Ability to handle multiple tasks at a time as per the requirement.
A keen eye to detail.
Strong knowledge of business practices and financial reporting.
Ability to handle customer’s complaints effectively.
Excellent working knowledge of management business software programs.
Ability to run a safe, injury or accident-free workplace.