Operations Analyst at Tincan Island Container Terminal
Tincan Island Container Terminal is a subsidiary of a multinational/global entity in the maritime sector. A rewarding career, great culture and working environment are what we offer if you decide to join us.
We are recruiting to fill the position below:
Job Title: Operations Analyst
Location: Apapa, Lagos
Employment Type: Full-time
Job Description
- This OPEX MT is required to understudy the Operations Excellence Manager and develop the capabilities to grow into the Operations Excellence Manager role.
- The incumbent of the role will work closely with OPEX Manager to; identify inefficiencies in team structures, processes & procedures, and services/products; and recommends and supports the design, testing & implementation of solutions to the identified inefficiencies
Main Task, Responsibilities and Expectations
Process Management & Operations Effectiveness:
- Assists with the review of all operational process flow to ensure they are in line with higher-level business objectives
- Assists with the development of a full view and understanding of all operational cycles within the Operations department
- Supports the Implementation, monitoring, improvement and control of the lean six sigma approach in the organisation in accordance with Bollore Group Standards
- Participates in the Identification, recommendation and driving action plans with internal stakeholders to increase operations effectiveness in line with the DIROPS team at HQ and local IT team
- Prepares periodic reports to track the adoption of new or optimised processes
- Works with internal stakeholders to increase the utilisation of the TOS functionality (full missions, reservations, etc.)
- Assists with the development and periodic updates of the standard operating procedure (SOP)
- Assists with the updating of all workflow diagrams
Teams Organisation & Management:
- Assists with the documentation of job descriptions for all roles within the Operations department in alignment with SOPs
- Supports the implementation of job descriptions and SOPs by all stakeholders
- Supports the enforcement of SOP compliance of Operations team
- Works with the OPEX Manager to suggest new organisation structures
- Maximises productivity of the team through the implementation of TICT’s performance management system
Talent Acquisition & Development:
- Supports the HR department with high level process and technical insights/contents required to develop necessary training plans for different roles within the operations department
- Works with teams and HR department to identify recruitment needs
- Supports teams to develop and entrench team spirit within the Operations department
- Helps to drive the cultural change needed for a successful Operational excellence implementation
- Supports initiatives to increase cross-functional collaboration among teams
- Liaises with HR to identify suitable candidates and expected outcomes for blue, yellow, and green belt certifications
- Performs any other duties as required by the business
Skills and Competency Requirements
Knowledge:
- Knowledge of Ports & Container Terminal Operations
- Knowledge of Planning, Scheduling & Logistics
- Quality Management
- Supply Chain Management
- Process Management
- Labour Relations
Technical:
- Ports & Terminal Operations
- Proficiency in Microsoft office tools, (especially MS Excel)
- Communications skills (Verbal, Speaking and Written)
- Research & Analytical skills
- Documentation skills
- Usage of port management software/platform
- Conflict Resolution
- Numerical Skills
- Organisation & planning skills
- Strategic Planning
- Time Management Skills
Behavioural:
- Good Leadership Skills
- Proactive
- Eager to learn
- Good judgment & decision-making skills
- Problem-solving Skills
- Negotiation Skills
- Objective and Focus
- Detail Oriented
- People Management
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail
Application Deadline 15th February, 2023.