Ongoing Recruitment at Viva Cinemas, 15th January, 2019

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Viva Cinemas - Furnished with state of the art Dolby Surround sound with JBL speakers and projectors from Christie, 7 large screens (3D included), spacious foyer and awesome concession, Viva Cinemas provides a good bouquet of Hollywood, Bollywood and Nollywood movies to cater for you. We are recruiting to fill the position below:     Job Title: Cinemas Team Member Location: Lekki-Lagos Responsibilities

• Sells and processes payment of movie tickets, vouchers, passes, or facility memberships from customers at cinema events.
• Disseminate movie information to guests: current movies, upcoming movies, movie genres and information to turn inquiry to sales.
• Maintains a professional attitude with sincerity and enthusiasm reflecting the company’s commitment to guests.
• Attends to customers at the cinema and ensures the seating and safety of guests in all screens.
• Offers the highest level of customer service possible to guests, donors, visiting artists, artist management, customers, and any other member of the public or administration they may encounter.
• Sale of retail product sales including popcorn, hotdog and other items as per company guidelines
• Responsible for the preparation of some retail items including popping of corn, display of drinks, preparation of hot dogs and other speciality items. This demands speed and working in a hygienic environment

Experience and Qualification

• Minimum of GSCE/OND
• 1- 2 years work experience in a hospitality, retail or entertainment industry
• Basic Maths Skills
• Customer service skills
• Be passionate about movies
• Basic Computer Literacy
• Excellent problem-solving skills
• Excellent communication skills in English language
• Strong work ethics
• Team working skills

    Job Title: Stock Controllers Locations: Lekki-Lagos and Ilorin-Kwara Responsibilities

• The Stock Controller is responsible for managing stock, reducing business costs and increasing sales.
• He/she is expected to control stock movement, delivery, issuance, inventory and stock holding to avoid losses or theft.
• He/she will also be responsible for making sure the team is regularly provided with stock items and as when needed.
• Ensuring a smooth ordering and timely delivery of concession from suppliers.
• Analyzing sales records and forecasting future customer needs; analyzing and interpreting trends to facilitate stock management.
• Taking cognizance of buying trends & customer needs when placing orders.
• Ensuring high standards of quality are maintained when accepting all stocks.
• Ensuring stock items are received in the approved quantities and in good condition.
• Ensuring all stock items are stored in their appropriate units.
• Managing stock levels, ensuring fast moving, slow moving, damaged stocks are flagged to the Cinema and Brand Manager.
• Performing weekly stock counting and advising store manager on customer needs
• Ensuring stock movements are accurately recorded and presented.
• Working with Cinema Manager to ensure the minimum stock levels are monitored and maintained.
• Ensuring stock reorder cycles are maintained, monitored and adjusted as required.
• Ensuring daily, weekly and monthly reconciliation of stock.
• Providing Cinema Manager and Brand Manager with regular stock updates.
• Conducting daily stock issuance to team members and reconciliation to avoid or report stock loss and damage immediately.

Experience and Qualifications

• A minimum of an OND in a relevant field
• One-year work experience in a similar role
• Demonstrated analytical prowess – with strong Excel skills for stock keeping
• Enthusiasm
• Numerical skills
• Verbal communication skills
• Team working skills
• Organizational skills
• Relationship management skills
• Negotiation skills
• Resourcefulness

    Job Title: Marketer Locations: Ibadan-Oyo and Lekki-Lagos Job Purpose

• Marketer for VIVA Cinemas (VC) is accountable for delivering the commercial and trading performance in each cinema location including revenue and subscriber volume targets.
• This includes but is not limited to: creating specific propositions and offers for targeted customer segments, leading customer growth and retentions initiatives, to optimise commercial performance, planning customer marketing campaigns, and tracking performance across all these activities.
• The Marketer will also be responsible for traditional and social media marketing improvement and growth which consistently devising strategies to create awareness of Viva Cinemas products and services for profitability of the business.

Responsibilities

• Support the Viva operations to develop and implement VIVA Cinemas (VC) commercial marketing plan for key growth and retentions volume levers
• Optimize upsell performance across for box office and concession revenue
• Drive effective retentions activity for existing customers through value reinforcement marketing and ensure cinema admission target are met
• Work closely with schools, corporates, and universities and ensure that group booking admissions are met each week
• Work alongside Brand Manager/Head of Operations to get a clear plan and expected targets and feedback on actual performance
• Liaise with the Cinema Managers (CM) and get weekly film information to create synergy with all clients
• Manage and track group bookings and ensure information is accurately transmitted to all parties of the senior management team on a weekly basis
• Always aim to surpass target on a weekly basis
• Identify and develop corrective actions in response to trading performance and see ways to improve group booking revenue streams
• Identify new opportunities and execute test & learn activities to ensure schools, universities and corporates are engaged and patronizing our cinemas weekly
• Liaise with Brand Manager/Head of Operations to ensure accurate and timely payment of invoices/cash, as necessary for the business with the supplier.
• Ensuring the cinema meets set admissions targets each month/year etc.
• Support all movie premier activities to drive revenue and ultimately business growth.
• Carrying out market research to seek new opportunities and new clients
• Interpreting market trends and adapting to industry changes while analyzing opportunities for growth via acquisition and performing due diligence.
• Maintain a strong and increase the database of customers’ contacts including but not limited to regular customers, Schools, Corporates, Tertiary Institutions etc.

Experience and Qualifications

• Person Statement: University degree with 1+ years’ relevant marketing and social media work experience within the retail and entertainment industry.
• Outstanding analytical and presentation skills
• Strong marketing acumen
• Highly presentable and articulated approach to deal with a large variety of groups
• Attention to detail and ability to bring groups clients to the cinema to enjoy our services
• Able to deliver results and driving group projects to boost other income revenue
• Strong team mentality and ability to build and maintain open and honest communication
• Capability to generate original ideas, even in the midst of ambiguity
• Responsibility and ownership of activities combined with a self-starter approach
• Commitment to self-development
• Good understanding of the industry and key issues affecting our business

Core Capabilities:

• Achieving quality results and service
• Communicating information effectively
• Thinking clearly, deeply & broadly
• Building collaborative relationships
• Influencing individuals and groups
• Practicing innovation and change

Will look like:

• Able to negotiate with schools, universities, and corporates
• Able to analyze data and report clearly. Marketing acumen a must able to document market ideas, proposals and policy, and produce weekly reports
• Strong thinking skills, able to identify principles & take logical implementation steps based on these
• Great negotiation and presentation skills. Able to convince clients to patronise our cinemas on weekly basis
• Must be presentable, able to articulate proposals to all clients and be to communicate in a well-articulated manner
• Strong continuous improvement skills, naturally identifying opportunities to improve, creative ideas generation.

Job Dimensions:

• Team:  Work with the team, mentoring more junior colleagues and line management of relevant staff
• Key Relationships: Senior Management, peers and other employees in the Organisation;
• Decision Making: Impact to influence critical decisions within the organization.
• Time-scales: Work with the day-to-day realities but with a focus on the months & year ahead

    Job Title: Cinema Supervisor Locations: Ibadan-Oyo and Lekki-Lagos Responsibilities

• To support the Cinema Manager in driving and exceed site budget, ensuring that the team understands daily targets, KPIs and product knowledge.
• Ensures Daily Guest Service is prioritised and implement exceptional guest service standard to
• Deal with any issues may need attention. Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guest’s expectations. (Be positive & motivate the team)
• Ensure Retail Concession Area is stock up and stock is available (till tickets, sweets, popcorn and drinks)
• Follow daily cashing up procedures and security policy to protect assets and retail revenue. Any cash difference must be resolved and monitored immediately
• Be firm and take immediate action for any Cash or Security Breach to all Box Office/Concession staff
• Ensure Box Office/Concession staff are presentable and have correct uniform
• Ensure Box Office /Concession cinema staff are trained on guest service standards
• Ensure other income are recorded and other concession third-party revenues are monitored and submit a report to CM weekly.
• Maximize sales by ensuring there is an availability of concession stock items and new movie releases, escalating any operational challenge with the Cinema Manager/ Brand Manager immediately to prevent sales loss.

Experience and Qualification

• OND/ HND/BA Degree
• 2 – 3 years’ experience in a retail, hospitality or entertainment industry.
• Excellent Interpersonal skills
• People and interpersonal skills
• Computer literacy (MS Office suite – Word, Excel, PowerPoint, etc)
• Time management abilities
• Problem-solving skills
• Ability to work well under pressure and within set tight deadlines
• Proven record of providing a high level of guest service and commitment to exceeding guest expectations
• Able to achieve set targets through team drive and leadership.
• High level of work quality, sets high standards and encourages above average performance
• Enthusiastic and self-motivated, action orientated and willing to make decisions and take appropriate actions
• Is able to plan a course of action to achieve, monitor and control tasks effectively and efficiently

    Job Title: Projectionist Locations: Lekki-Lagos and Ibadan - Oyo Responsibilities

• Set up and adjust picture projectors and screens to achieve proper size, illumination, and focus of images, and proper volume and tone of the sound.
• Clean and maintain the projection equipment.
• Liaises with the cinema manager and supervisors on scheduling and projection coordination for the best technical delivery.
• Ensure all equipment are working properly
• Ensure all equipment are properly serviced with extra care according to plan
• Ensure equipment room is always dust – free, clean, well ventilated and maintained
• Health and Safety standard are followed and no risks for cinema business
• To ensure the running advertisements and trailers in the correct order.
• Checking that sound is operating correctly and at the right volume.

Experience and Qualifications

• University Degree with 1+ years’ relevant projection, IT, technical field with an extensive understanding of audio and projection systems.
• Good understanding of computers and common presentation software is important
• Ability to solve problems under pressure.
• Good IT and technical skills.
• Exceptional customer service and people skills
• Ability to work in a team environment
• Knowledgeable in the editing of media/video materials, such as raw footage/trailers
• At least 1 – 3 years’ experience in a similar role: Cinema, Projection, etc

    Job Title: Janitor Location: Lekki-Lagos Responsibilities General cleaning of the cinema screens and areas which include:

• Cleaning, stocking and supplying designated facility areas[ sweeping, dusting, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.
• Dust furniture, walls, machines, and equipment
• Performing and documenting routine inspection and maintenance activities.
• Carrying out heavy cleaning tasks
• Vacuum clean the floors, upholstery and walls within reach
• Emptying of refuse containers and removing to disposal areas
• Cleaning of the screens after every movie, getting rid of trash and hand over of forgotten items to the cinema manager/ supervisors.
• Cleaning of speakers and other areas in the screens.
• High dusting of walls, pipes and curtain rails
• Spot cleaning of floors, spillages, breakages etc
• Cleaning of internal and external steps, entrances, outside display signs, glass etc
• Other duties commensurate with the post which may be required from time to time to ensure the effective running of the cinemas.

Experience and Qualification

• FSLC certificate
• Proven 2 - 3 years working experience as a janitor
• Ability to handle heavy equipment and machinery
• Knowledge of cleaning chemicals and supplies
• Familiarity with Material Safety Data Sheets
• Requisition supplies and equipment needed for cleaning and maintenance duties

    How to Apply Interested and qualified candidates should send their CV and Application Letters to: [email protected] Please use Location/ Job Position / Name as Subject. Example: Ibadan / Cinema Supervisor / Mayowa Johnson   Application Deadline 30th January, 2019.

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