Ongoing Recruitment at Citygate Global Investment Limited

Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.

We are recruiting to fill the position below:

Job Title: Information Technology (IT) Officer

Location: Lagos
Employment Type: Full-time

Job Summary
To develop and maintain all systems, application services and IT automation infrastructure as well as ensure organisation-wide adherence to standards for all IT operations in the organisation.

Job Description

• Analyse the requirements of the company and organise the IT resources of the company accordingly.
• Evaluate the needs of the company and choose the most suitable software, hardware and other IT requirements such as networking etc.
• Address a wide range of problems involving network architecture; implementation of process flow automation; hardware and software; server administration; wireless networking; and information management.
• Provide technical support in line with the organisation’s operating strategy.
• Carry out periodic systems preventive maintenance/health checks, prepare reports and make necessary recommendation to improve system performance/reliability.
• Carry out regular systems (servers/storage) upgrade across the organisation.
• Monitor and manage systems - gateway devices (routers, switches, firewalls, LAN/WAN) systems and the server systems (the network server, e-mail server, ISA server and database) for the organisation.
• Make recommendations on policies and procedures for IT acquisition and utilization.
• Manage information technology support functions and review/recommend appropriate alternative system options.
• Other job-related tasks as assigned by the Head, IT/MIS

Requirements

• A Bachelor's Degree in Computer Science or any related discipline
• A minimum of 1-3 years cognate experience.
• Evidence of professional qualifications will be an added advantage
• Demonstrated competence in the management of a wide range of transmission and networking systems
• Experience in monitoring and managing network using appropriate network administration tools
• Strong team building and nurturing skills & Project management skills.
• Applicant with good knowledge of repairing Printer/Photocopy machine and is familiar with Computer Village, Ikeja will be an advantage.

Job Title: Relationship Manager (Payroll - Public Sector)

Locations: Abuja, Imo & Lagos
Employment Type: Full-time

Job Description

• Accountable for driving new client acquisition, retention and growing market share.
• To ensure effective and compliance requirements on documentation are met.
• To actively seek new sales opportunities and generate business opportunities.
• Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
• Giving loan to both federal and state civil servants in Nigeria
• Achieve budgeted growth in banking operations within agreed and approved business risk limits.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Develop referral networks and cross-sell products and services to in line with set targets.
• Drive customer satisfaction through excellent service delivery.
• Achieve performance growth in line with Key performance indicators.
• To perform any other task assigned from management from time to time.

Requirements

• Must have at least 1 year experience in marketing payroll-public sector products.
• Candidates should possess a B.Sc / HND qualification.
• Good marketing and relationship management skills.

Job Title: Internal Control Officer

Location: Abuja
Employment Type: Full-time

Job Description

• Build a strong compliance environment to ensure zero level of policy, procedures and regulatory infractions.
• Ensure prompt and effective call over of branch transactions.
• Build strong awareness in branch staff on all policy and procedures issues; zero tolerance for open GL Items, unreviewed transactions and income leakages.
• Call over of Transactions as per the approved threshold.
• Review of expense and the Branch imprest and ensure conformity with laid-down policies.
• Carrying out security sweep at least once in a month.
• Ensure complete and accurate recognition of all fees and charges on every relevant account.
• Review KYC compliance.
• Carrying out spot checks and review of activities in the branches under coverage, cash count and vault administration, funds transfer, ensuring adherence to policies and procedures
• Review of system exception message report.
• Conduct serial checks/tests on Managers Cheque/Bank draft in the branches under coverage.
• Establish and maintain an Internal Process discipline and alignment within the business.
• Ensure learning and development within the team and business on internal control standards.
• Formulate, direct and co-ordinate the delivery of excellent internal audit services in alignment with the company strategy and key objectives.
• Review the accuracy of financial records, promote operational efficiency and ensure adherence to policies and procedures.
• Examine procedures in existence to ensure that resources and assets are safeguarded.
• Coordinate the review of accounting records to ensure proper records are maintained.
• Ensure contract price and prices of purchased items are reasonable.
• Measure and be accountable for business and strategic plan execution.
• Be responsible for financial goals and measure to performance goals.
• Have insights into customer expectation and satisfaction.
• Control Adequacy rating from Internal Audit.
• Promptness and effectiveness of call over of transactions.
• Promptness, Accuracy and Validity of Exception Reporting/Rendition of all Control Activity Reports.
• Effectiveness at follow up to ensure that Internal Audit recommendations are implemented.
• Quality and Timeliness of losses and loss events reporting in processing areas.

Requirements

• B.Sc / HND qualification in Accounting, Finance or related field
• 1-3 years progressively responsible experience in internal Control and Compliance environment,
• Banking experience as internal control personnel
• Advanced computer skills on MS Office, accounting software and databases.
• Ability to manipulate large amounts of data and to compile detailed reports.
• Demonstrated outstanding oral and written communication skills.
• Proven knowledge of auditing standards and procedures, laws, rules and regulations.
• High attention to detail and excellent analytical skills.

Job Title: Regional Recovery Officer

Locations: Abuja, Akwa Ibom, Cross River, Delta, Nassarawa & Rivers
Employment Type: Full-time

Job Description / Main Responsibilities

• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors.
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated authority

Qualification & Required Skills

• Degree / HND in related discipline.
• 2 - 5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills
• Basic mathematics and analytical skills as well as investigative and persuasive skills.
• Problem-solving and decision-making skill
• Knowledgeable of recovery best practice and approach.

Job Title: Branch Manager

Location: Abuja
Employment Type: Full-time

Job Description

• To manage the branch effectively and a proper follow up on both new and existing customers of the bank
• To expand the branch customer base.
• To generate/drive revenue.
• To instill discipline and punctuality among the staff.
• To monitor marketing staff performance and to facilitates prompt repayment of due loans.
• To also minimize running cost etc.

Requirements

• Must have at least 7 years’ experience in Microfinance product Marketing.
• B.Sc / HND qualification in a related discipline.
• Evidence of professional qualifications will be an added advantage.
• Use of the bank-one application.
• Good marketing and relationship management skills.
• Candidate should be willing to resume immediately.

Job Title: Executive Thrift Officer

Locations: Kwara, Lagos, Ogun, Ondo, Osun & Oyo
Employment Type: Full-time

Job Description / Main Responsibilities
The Executive Thrift Officer also known as the Daily contribution collector has the following duties

• Ensure daily collection of funds from SME daily contributors.
• Manage thrift advance loans portfolio
• Attend a daily morning meeting with Team Lead in the organisation’s preferred location.
• Report directly to the Unit Head every day and the Team Lead every Mondays.
• Submit to the Team Lead reports of all transactions daily.
• Ensure set targets are met
• Source for SME owners and other prospects interested in saving a stipulated amount of money with the bank for a given period of time.
• Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the Marketing Department.
• Ensure all applicants are advised on fate of applications within reasonable time.
• Maintains the privacy of customer information and the security of all records
• Abide by all rules and regulations of the Bank.
• Other duties as assigned by your supervisor.

Qualification & Experience Required

• SSCE, NCE, OND qualification
• Have at least 1 year marketing experience
• Excellent interpersonal and communications skills
• Proficiency in MS Office (Excel and Word)
• Must be smart and pay attention to details.

How To Apply
Interested and qualified candidates should send their tailored CV to: [email protected] using "Job Title - Location" as the subject of the email.

Application Deadline 31st March, 2021.