Ongoing recruitment at The Chartered Institute of Personnel Management of Nigeria

The Chartered Institute of Personnel Management of Nigeria was established as an umbrella Association for Practitioners of Personnel Management in 1968 as the Personnel Management Association of Nigeria. In 1973, it was renamed as Institute of Personnel Management of Nigeria. Finally, Act No 58 of 1992 chartered the Institute.

The CIPM Consultancy Team is currently recruiting for a Membership Based Client Organization located in Lagos (Mainland) to fill the following roles



Job Title: Head Of Corporate Affairs/Admin
Job Code (JobCode: N01)
Reporting To:- The Registrar
Job Objectives

  • To initiate and implement various communication strategies to create and communicate a favourable public image and reputation for the Institute in order to raise the Institute’s profile.
  • To create and implement an efficient administrative system that will support the realization of NIMN vision and mission.
Competencies
  • Strategic thinker
  • Team leader/player
  • Oral, written, and interpersonal communication skills.
  • Administrator
Responsibilities
  • Initiating, managing, and delivering a communication strategy to develop NIMN reputation, increase her visibility, and engender a high level of goodwill among various stakeholders.
  • Ensure that all communication is consistent with the vision and mission of NIMN
  • Build a relationship with the media to help influence public perception of the Institute
  • Scan the various media foe relevant information beneficial to the Institute and communicate same to the president, Registrar, or the Heads of Departments
  • Manage the NIMN website and update it with contents that are relevant to visitors
  • Create and maintain an administrative environment that will enable the achievement of NIMN corporate objectives.
  • Ensure discipline and good conduct among staff.
Key Performance Indicators (KPIs)
  • Quarterly publication and distribution of newsletters to members (March, June, September, and December)
  • Bi-annual publication and distribution of NIMN Marketing Journal (January and June)
  • Arrange quarterly press conference for the President to relate with the media and disseminate information about the Institute to the public
  • Bi-monthly press releases to influence public perception of NIMN
  • Bi-annual and annual appraisal exercise for all staff to measure performance and identify development needs.
  • Monthly update of NIMN website with relevant content.
  • Facilitate monthly staff meeting.
Knowledge, Skills & Experience
  • B.Sc in Mass Communication, Business Administration, or Marketing
  • 10 -12 years minimum work experience
  • Excellent communication and presentation skills
  • Computer literacy and proficiency in the use of MS Word, MS Excel, and PowerPoint


Job Title:  Training & Exams Manager
Job Code (JobCode: N07)
Reporting to:- Head of Marketing/Membership Services
Job Objectives
To ensure profitable execution of examination and training programmes
Competencies
  • Sales and Marketing Manager
  • Business analyst
  • Team player
  • Market intelligence officer
Responsibilities
  • Develop and execute annual Training and Examination plans to assist in achieving the revenue budget of the Institute
  • Develop and execute action plans to drive the annual plan
  • Assist in initiating and executing advertising and promotion of the Institute’s training programmes and examination
  • Liaise with relevant units within the Institute to generate awareness and patronage for training programmes and examination.
  • Manage students’ data and examination records.
Key Professional Indicators (KPI’s)
  • 80% achievement of scheduled training programmes in training calendar
  • Achieve 40% increase in student enrollment vs LY
  • Achieve 50% increase in revenue from training vs LY
  • 80% customer satisfaction rating – training progrmmes
Knowledge, Skills, and Experience
  • B. Sc in Marketing and Business Administration
  • Minimum of 5 years cognate experience
  • Knowledge and application of MS Word, MS Excel, and PowerPoint
  • Excellent communication skills



Job Title:  Membership Manager
Job Code (JobCode: N06)
Reporting To:- Head of Marketing/Membership
Job Objectives
To manage and improve relationship with members through prompt response to members’ complaints and queries
Competencies
  • Relationship Manager
  • Communicator
  • Record keeper
Responsibilities
  • Establish regular communication with members and respond to their queries and inquiries.
  • Send out demand notice for membership subscription follow up on payments and send reminders to members with outstanding subscriptions.
  • Update members’ records on subscriptions’ payments
  • Facilitate accurate and up to date collation of members’ data
  • Embark on new membership drive through the various routes to membership into the Institute.
  • Regular update of customer records
Key Performance Indicators (KPI’s)
  • Send out demand notices to members for next year by Q4 of current year
  • Monthly report of status of subscription payment
  • Quarterly reminder notice to members with outstanding payment
  • Monthly review of members records to confirm their currency
  • Monthly request to members to update their records.
Knowledge, Skills, and experience
  • B.sc/HND in Marketing or Business Administration
  • 4-5 years relevant experience.
  • Experience in Database Management and Customer Relationship Management (CRM) will be an added advantage
  • Computer literacy and proficiency in MS Word, MS Excel, and PowerPoint
  • Excellent Communication and Presentation Skills.


Job Title:  Programmes And Event Manager 
Reporting To:- Head of Marketing/Membership Services
Job Objectives
To ensure that the programmes and events of the Institute attract patronage and sponsorship, and generate profit
Job Competencies
  • Programmes/Events Manager
  • Sales and Marketing Strategist
  • Events/Programmes developer
  • Team Player
  • Relationship Champion
  • Liaison Officer with External agencies
Responsibilities
  • Draw up annual calendar of events/programmes for the Institute
  • Initiate new programmes/events, manage existing programmes to generate revenue, profit, and attract patronage and sponsorship
  • Prepare revenue and expenditure projections for each programme and event.
  • Develop and execute action plans to drive the success of programmes/events.
  • Monitor and report periodically on the status of programmes/events.
Key Performance Indicators (KPI’s)
  • Revenue. Minimum of 80% achievement of revenue target
  • Quarterly execution of an event that will generate publicity and awareness for the Institute
  • Monthly communication of all events, programmes of the Institute to members
  • Monthly report of status of events programmes.
Knowledge, Skills and Experience
  • B.sc/HND in Marketing or Business Administration
  • 4-5 years relevant experience. Experience in sales and Events marketing will be an added advantage
  • Computer literacy and proficiency in MS Word, MS Excel, and PowerPoint
  • Excellent Communication and Presentation Skills.



Job Title:  Secretary To Registrar Chapter/Operations 
Job Code (JobCode: N09)
Reporting To:- The Registrar
Job Objectives
  • To provide secretarial and administrative assistance to the Registrar
  • To provide interface between the secretariat and Chapters
Competencies
  • Secretarial skills
  • Administrative skills
  • Communication skills
  • Interpersonal skills
  • Computer application skills
Responsibilities
  • Help plan and organize the daily schedules of the Registrar
  • Organize scheduled meetings and appointments
  • Plan and organize office records to facilitate storage and ease of access or retrieval
  • Ensure proper routing of all communications and mails to achieve objectives
  • Manage protocol and traffic of persons for the Registrar.
  • Liaise with chapters to attend to their inquiries, queries, and request for minutes of their monthly meetings.
Key Performance Indicators (KPI’s)
  • Efficiency in planning daily schedule
  • Efficiency and timeliness in organizing meetings and appointments
  • Ease of access or retrieval of needed memos, reports, correspondences
  • Monthly reports on Chapters.
  • Knowledge, Skills, and Experience Needed
  • HND in Secretarial Studies
  • Minimum of 5 years cognate experience
  • Knowledge and application of computer software such as MS Word, MS Excel, and PowerPoint.



Job Title:  IT, Research & Publications Manager
Job Code (JobCode: N04)
Reporting To:- Head of Corporate Affairs/Admin
Job Objectives
  • To develop and implement an ICT strategy that will support the delivery of efficient service to both external and internal customers of the Institute
Competencies
  • Information disseminator
  • ICT expert
  • Data miner and curator
Responsibilities
  • Work with external agencies to ensure that the Institute’s website is vibrant and friendly.
  • Ensure that the website is updated on a regular basis with relevant content that will be meaningful to members and the public; news, events, etc.
  • Dissemination of relevant information about the Institute and the profession to members and other public through newsletters, journals, and other publications
  • Undertake research projects and publish research findings, reports that will be helpful to corporate organisations.
  • Ensure safety of all NIMN data through regular back-ups.
Key Performance Indicators (KPI’s)
  • Weekly report of profiles of visitors to the website
  • Quarterly publication of news letter
  • Bi- annual publication of NIMN Marketing Journal
  • Undertake minimum of 4 research projects relevant to corporate organisations per annum.
  • Knowledge, Skills, and Experience Needed
  • B.sc in Computer Science or information Technology
  • 3-5 years cognate experience
  • Knowledge and application of social media



Job Title: Head Of Accounts 
Job Code (JobCode: N02)
Reporting To:- The Registrar
Job Objectives
  • To help develop accounting systems and processes to track all financial transactions of the Institute.
  • To ensure accurate and timely reporting of the financial position of the Institute.
Competencies
  • Book-keeping
  • Management Accounting and Reporting
  • Team Manager/Leader
Responsibilities
  • Preparation of annual budget in conjunction with the other unit heads
  • Set up systems and processes to capture all financial transactions of the Institute.
  • Reporting financial performance, position of programmes, events, units, etc.
  • Preparation of periodic management accounting report to show budget versus actual
  • Ensuring that all statutory deductions from staff are computed and remitted to the relevant Government agencies.
  • Managing and tracking Institute’s assets and liabilities
  • Motivating and leading the accounting team, and organizing and delegating tasks in the Accounting Unit.
Key Performance Indicators (KPI’s)
  • Availability of next year’s budget in Q4 of current year for Council’s approval
  • Monthly reporting of financial performance of Institute latest one week after end of month
  • Monthly bank reconciliation report to the Registrar
  • Weekly bank financial position report to the Registrar
  • Monthly monitoring of all expenses to ensure they within budget
  • Interfacing with government regulatory bodies to meet and adhere to statutory requirements/regulations.
Knowledge, Skills, and Experience
  • B.Sc/HND in Accounting or Finance
  • Minimum of 3-5 years relevant work experience
  • Membership of Professional Accounting Body
  • Knowledge of Accounting software – Sage, Peachtree
  • Computer literacy and proficiency in MS Word, MS Excel, and PowerPoint
  • Excellent communication and presentation skill



Job Title:  Head Of Marketing/Membership Services
Reporting To:- The Registrar
Job Objectives
  • To help develop, organize, and ensure successful and profitable execution of the various programmes, events, of the Institute.
  • To initiate and implement strategies attract new members to the Institute and retain existing ones.
Competencies
  • Leadership skills
  • Business/Programme developer
  • Communication skills
  • Negotiating skills
  • Decision making skills
Responsibilities
  • Develop and implement a calendar of events, programmes, for the Institute, and collaborate where necessary with 3rd parties to ensure successful execution of the events, programmes
  • Develop and execute annual marketing plans to create awareness and generate patronage for NIMN events and programmes.
  • Propose revenue and expense budget for all events, programmes of the Institute
  • Research and monitor developments and trends in the educational services sector to identify new business opportunities for NIMN
  • Monitor and report monthly on the status of projects and programmes.
Key Performance Indicators (KPI’s)
  • Revenue: Total revenue achieved vs target – 40% vs LY
  • Expense control. Total expense incurred by events, programmes vs target – No overspend
  • Customer satisfaction rating – 80%
  • Execution of Institute’s calendar of events as scheduled.
  • New membership enrollment – 30% increase vs LY
  • Membership subscription collection – 50% increase vs LY
Knowledge, Skills, and Experience
  • First degree/HND in Marketing, Business Administration plus membership of NIMN
  • Minimum of 10 - 12 years post-graduate work experience
  • Computer literacy and proficiency in MS word, MS Excel, and PowerPoint
  • Excellent communication and presentation skills.


How to Apply
Kindly use the JOB TITLE and JOB CODE as the subject of your email application. All emails should go to [email protected]

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