Offline Fraud Officer at FairMoney Nigeria


FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position of:

 

 

Job Title: Offline Fraud Officer

Location: Lagos
Employment Type: Permanent Contract

Job Description

  • Your role will be to be the point of contact in liaising with Law Enforcement and other financial institutions on fraud related issues.
  • The successful candidate will liaise with customers, receive fraud complaints and investigate, and track all cases of fraud reported.

We are waiting for you to:

  • Plan and undertake investigations into allegations of fraud of varying nature and complexity.
  • Identify and utilize appropriate investigative techniques and technologies to achieve maximum efficiency and effectiveness.
  • Conduct witness (customers) interviews and take statements in accordance with current legislation.
  • Maintain confidentiality and discretion in carrying out all the duties of the post.
  • Ensure that all fraud case files and documents are maintained, updated, and protected in a secure manner.
  • Establish relationships with law enforcement, key contacts in banks and stakeholders in the security apparatus.
  • Design and implement programs to prevent fraudulent activities and to recover any incurred losses.
  • Establish a fraud desk for receiving customer complaints and investigating them to conclusion.
  • Prepare draft and finalization of special investigation report within reasonable time period
  • Focus on credit related fraud across product lines including unsecured lending.
  • Coordinate with other departments in relation to all fraud assignments eg. Obtaining and providing all relevant documents / evidences from / to Law Enforcement or consultant.
  • Assist in the identification of control weaknesses and implementing solutions and controls for future improvements.

Preferred Experience

  • At least 4 years of fraud detection and investigation in any financial institutions.
  • Master’s or Bachelor’s Degree in any discipline (preferably related to Fraud Management, Law, Accounting), with a professional certification of CFE will be an additional advantage.
  • Must have a strong understanding of fraud & forgery concepts & covenants and legal & regulatory requirements.
  • Must have knowledge of banking norms
  • Being able to interrogate persons
  • Being able to work on non-traditional hours
  • Having organizational skills
  • Being assertive, Ability to withstand and handle influences / pressures
  • Having knowledge on how to collect and preserve evidence
  • Being ethical.
  • Knowledge of Microfinance prudential and other statutory regulations.
  • Ability to judge financial data relationship to detect frauds
  • Having high attention to details.
  • Willing to travel across Nigeria.

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Recruitment Process

  • Phone Screening with Titi, HR & TA Manager and/or Case study assessment
  • Technical interview
  • Fit call