New Job Vacancies at Viva Cinemas, Lekki, Lagos

⏲ Nov 27, 2018, 5:29 AM
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Viva Cinemas - Furnished with state of the art Dolby Surround sound with JBL speakers and projectors from Christie, 7 large screens (3D included), spacious foyer and awesome concession, Viva Cinemas provides a good bouquet of Hollywood, Bollywood and Nollywood movies to cater for you. We are recruiting to fill the positions below: Job Title: Cinemas Team Member Location: Lekki, Lagos Responsibilities

Sells and processes payment of movie tickets, vouchers, passes, or facility memberships from customers at cinema events.
Disseminate movie information to guests: current movies, upcoming movies, movie genres and information to turn inquiry to sales.
Maintains a professional attitude with sincerity and enthusiasm reflecting the company’s commitment to guests.
Attends to customers at the cinema and ensures the seating and safety of guests in all screens.
Offers the highest level of customer service possible to guests, donors, visiting artists, artist management, customers, and any other member of the public or administration they may encounter.
Sale of retail product sales including popcorn, hotdog and other items as per company guidelines
Responsible for the preparation of some retail items including popping of corn, display of drinks, preparation of hot dogs and other speciality items. This demands speed and working in a hygienic environment

Experience and Qualification

Minimum of SCE/OND
1- 2 years work experience in a hospitality, retail or entertainment industry
Basic Maths Skills
Customer service skills
Be passionate about movies
Basic Computer Literacy
Excellent problem-solving skills
Excellent communication skills in English language
Strong work ethics
Team working skills

Job Title: Cinema Supervisor Location: Lekki Responsibilities

To support the Cinema Manager in driving and exceed site budget, ensuring that the team understands daily targets, KPIs and product knowledge.
Ensures Daily Guest Service is prioritised and implement exceptional guest service standard to
Deal with any issues may need attention. Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guest’s expectations. (Be positive & motivate the team)
Ensure Retail Concession Area is stock up and stock is available (till tickets, sweets, popcorn and drinks)
Follow daily cashing up procedures and security policy to protect assets and retail revenue. Any cash difference must be resolved and monitored immediately
Be firm and take immediate action for any Cash or Security Breach to all Box Office/Concession staff
Ensure Box Office/Concession staff are presentable and have correct uniform
Ensure Box Office /Concession cinema staff are trained on guest service standards
Ensure other income are recorded and other concession third party revenues are monitored and submit report to CM weekly.
Maximize sales by ensuring there is availability of concession stock items and new movie releases, escalating any operational challenge with the Cinema Manager/ Brand Manager immediately to prevent sales loss.

Experience and Qualification

OND/ HND/BA Degree
2 - 3 years’ experience in a retail, hospitality or entertainment industry.
Excellent Interpersonal skills
People and interpersonal skills
Computer literacy (MS Office suite - Word, Excel, Power Point, etc)
Time management abilities
Problem solving skills
Ability to work well under pressure and within set tight deadlines
Proven record of providing a high level of guest service and commitment to exceeding guest expectations
Able to achieve set targets through team drive and leadership.
High level of work quality, sets high standards and encourages above average performance
Enthusiastic and self-motivated, action orientated and willing to make decisions and take appropriate actions
Is able to plan a course of action to achieve, monitor and control tasks effectively and efficiently.

Job Title: Cinema Manager Location: Lekki, Lagos Responsibilities

To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage
To pro-actively manage operational costs on a day-to-day basis through effective management of controllable costs, third-party contractors and team members
To plan, perform and manage operational tasks within the cinema
To effectively communicate daily to all team members/team leaders all relevant initiatives, promotional activities, targets and business/operational priorities
To manage and operate security systems and processes to prevent loss and to ensure the security of cash, assets, Guests, and employees at all times
Guaranteeing the cinema team meet and exceed guest-service standards
Ensuring proper staffing in each area of the cinema
Performing daily opening and closing operational duties, with an eye for detail
Proven performance management skills. Actively helps others to improve their performance and clarifies expectations of employees’ performance and provides constructive feedback and advice.
Ensure the safety of employees and Guests by complying with Company Standards, Health and Safety and Environment legislation and meeting all other statutory requirements.
To implement, maintain and adhere to Operations Standards, Company Policies and Procedures and initiatives.
To deliver excellent Guest service through highly trained and engaged teams

Experience and Qualification

B.Sc/ HND/BA
Excellent Interpersonal skills
Good Management skills and Innovative
Good problem solving
Team Player
High attention to detail.
Result Oriented
Ability to lead and motivate employees
Proven track record of Target performance
Proven record of providing a high level of guest service and commitment to exceeding guest expectations
Able to achieve/ exceed set targets through, innovative strategies, team drive and strong leadership.

Job Title: Stock Controller Location: Lekki, Lagos Responsibilities

The Stock Controller is responsible for managing stock, reducing business costs and increasing sales.
He/she is expected to control stock movement, delivery, issuance, inventory and stock holding to avoid losses or theft.
He/she will also be responsible for making sure the team is regularly provided with stock items and as when needed.
Ensuring a smooth ordering and timely delivery of concession from suppliers.
Analyzing sales records and forecasting future customer needs; analyzing and interpreting trends to facilitate stock management.
Taking cognizance of buying trends & customer needs when placing orders.
Ensuring high standards of quality are maintained when accepting all stocks.
Ensuring stock items are received in the approved quantities and in good condition.
Ensuring all stock items are stored in their appropriate units.
Managing stock levels, ensuring fast moving, slow moving, damaged stocks are flagged to the Cinema and Brand Manager.
Performing weekly stock counting and advising store manager on customer needs
Ensuring stock movements are accurately recorded and presented.
Working with Cinema Manager to ensure the minimum stock levels are monitored and maintained.
Ensuring stock reorder cycles are maintained, monitored and adjusted as required.
Ensuring daily, weekly and monthly reconciliation of stock.
Providing Cinema Manager and Brand Manager with regular stock updates.
Conducting daily stock issuance to team members and reconciliation to avoid or report stock loss and damage immediately.

Experience and Qualifications

A minimum of an OND in a relevant field
One-year work experience in a similar role
Demonstrated analytical prowess – with strong Excel skills for stock keeping
Enthusiasm
Numerical skills
Verbal communication skills
Team working skills
Organizational skills
Relationship management skills
Negotiation skills
Resourcefulness

Job Title: Projectionist Location: Lekki, Lagos Responsibilities

Set up and adjust picture projectors and screens to achieve proper size, illumination, and focus of images, and proper volume and tone of the sound.
Clean and maintain the projection equipment.
Liaises with the cinema manager and supervisors on scheduling and projection coordination for the best technical delivery.
Ensure all equipment are working properly
Ensure all equipment are properly serviced with extra care according to plan
Ensure equipment room is always dust – free, clean, well ventilated and maintained
Health and Safety standard are followed and no risks for cinema business
To ensure the running advertisements and trailers in the correct order.
Checking that sound is operating correctly and at the right volume.

Experience and Qualification

University degree with 1+ years’ relevant projection, IT, technical field with an extensive understanding of audio and projection systems.
Good understanding of computers and common presentation software is important
Ability to problem solve under pressure.
Good IT and technical skills.
Exceptional customer service and people skills
Ability to work in a team environment
Knowledge with editing of media / video materials, such as raw footage / trailers
At least 1 – 3 years’ experience in a similar role: Cinema, Projection, etc

Job Title: Janitor Location: Lekki, Lagos Responsibilities General cleaning of the cinema screens and areas to ensure spotless, which include:

Cleaning, stocking and supplying designated facility areas[ sweeping, dusting, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.
Dust furniture, walls, machines, and equipment
Performing and documenting routine inspection and maintenance activities.
Carrying out heavy cleaning tasks
Vacuum clean the floors, upholstery and walls within reach
Emptying of refuse containers and removing to disposal areas
Cleaning of the screens after every movie, getting rid of trash and hand over of forgotten items to the cinema manager/ supervisors.
Cleaning of speakers and other areas in the screens.
High dusting of walls, pipes and curtain rails
Spot cleaning of floors, spillages, breakages etc
Cleaning of internal and external steps, entrances, outside display signs, glass etc
Other duties commensurate with the post which may be required from time to time to ensure the effective running of the cinemas.

Experience and Qualification

FSLC certificate
Proven 2 – 3 years working experience as a janitor
Ability to handle heavy equipment and machinery
Knowledge of cleaning chemicals and supplies
Familiarity with Material Safety Data Sheets
Requisition supplies and equipment needed for cleaning and maintenance duties

How to Apply Interested and qualified candidates should send their CV and Application Letters to: [email protected] Please use Location/ Job Position / Name as subject of the mail. Example: "Lekki / Cinemas Team Member / Amos Luke. Application Deadline 16th December, 2018.

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