Network Support Engineer (NOC) at Hoop Telecoms Limited

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions. Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global.

We are recruiting to fill the position below:

Job Title: Network Support Engineer (NOC)

Location: Lagos
Employment Type: Full time

Job Description

• Monitor customers’ CPE and network infrastructure via the Network Management System, taking note of any anomaly;
• Analyze and resolve operational and technical issues raised by customers;
• Integrate new customers into the existing infrastructure;
• Provide remote assistance and support to field engineers and clients;
• When it becomes necessary, work out of station;
• Configure microwave radios, Ericson radios, Cisco routers and switches, Linux or any other platform as will be required according to project needs.

Requirements

• Candidates should possess relevant qualifications and work experience.

Competencies:

• Ability to convey information clearly and in a succinct and organized manner through written and verbal means;
• Inter-personal skills with the ability to keep customers informed of progress or setbacks in projects of relevance to timeline and quality.

How to Apply
Interested and qualified candidates should send their CV to: hr@hooptelecoms.com using the Job Title as the subject of the mail.

Application Deadline 15th March, 2024.