Massive Recruitment For Graduate Interns In A Reputable FMCG Company

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CornerStone Staffing - Our client, a big player in the FMCG Industry, is recruiting suitably qualified candidates to fill the position below:     Job Title: Customer Service Intern Location: Lagos Slot: 100 Job Description

• This is a 6-month paid learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

Key Responsibilities

• Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.
• Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
• Direct or route customer calls to appropriate personnel for assistance.
• Work with customer service manager to ensure proper customer service is being delivered.
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Handle dissatisfied customers in a polite and professional fashion.
• Track and follow-up all customer requests in a timely manner.
• Compile reports on overall customer satisfaction.
• Identify and assess customers’ needs to achieve satisfaction.
• Track and follow-up all customer requests in a timely manner.
• Compile reports on overall customer satisfaction.
• Identify and assess customers’ needs to achieve satisfaction.

Knowledge, Skills, and Experience

• Minimum B.Sc /HND required in any field. 3 years relevant experience
• Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
• Effective communication and interpersonal skills (both written and verbal)
• Self-motivated and able to work independently and in team environments
• Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
• Ability to multi-task and manage several projects simultaneously
• Exceptional customer service and follow up skills.

Interested and qualified candidates should:Click here to apply     Job Title: Video Production Intern Location: Lagos Job Description

• We are looking to recruit an up-and-coming videographer who wants to gain real world experience working on media projects that support corporate marketing objectives.
• This internship program is for 3 months and may be extended based on performance.

Components of the program include:

• Assist the Video Production Specialist in the creation and production of media content for the purposes of brand awareness and marketing.
• Complete post-production work including: assembling raw footage, research and assist in script-writing, video cutting and editing, music selection, delivery of rough and final products
• Consult with the director, industry experts, and other stakeholders throughout the post-production process
• Experiment with styles and techniques, including the design of graphic elements, and the editing of sound and light, to ensure a high-quality viewing experience using video editing equipment.

Requirement

• Skill with After Effects and/or Final Cut Pro
• Ability to take direction and follow video scripts
• Previous or current classes focused on audio/video production
• Proficient with video production equipment (cameras, audio, lighting, etc.)
• Ability to work independently and as a member of a team
• Detail-oriented, resourceful, and self-motivated
• Excellent video production skills
• Interest in technology and digital marketing is a plus.

Interested and qualified candidates should:Click here to apply     Job Title: Finance Archive Personnel Location: Lagos Job Type: Contract (6 Months) Job Description

• This candidate will be responsible for receiving physical copies of handover note from various hubs – contact delivery assistant for delivery and acknowledge receipt of documents.

Responsibilities

• Maintains archive files under optimum storage conditions to preserve their integrity.
• Maintains security of data by ensuring that any records or documents taken from archived files are returned
• Keep track of documents received from different hubs to avoid misplacing documents.
• Ensures all Vendor documents received are reconciled within 24 hours of receiving packages.
• Follow up on documents not provided by hubs to ensure prompt action is taken and feedback is given within 24 hours
• E-archiving : All proof of returns sorted must be scanned, renamed and saved to Google drive.
• Ensure copy of Vendor documents received are sorted by vendor with alphabet and date respectively then box-file on a daily basis.
• Organizes and verifies original data for archiving.
• Photocopies (or scans) as requested, collates, and checks pagination of raw data.
• Submits original raw data to sponsor with cover letter and list of documents for verification.
• Assigns archive numbers; logs study and archive numbers into computer database.
• Updates and maintains archive index database.

Requirements

• Minimum of B.Sc degree preferred
• 2 - 5 years experience in an office environment with a broad range of administrative experience
• Any similar combination of education and experience
• Demonstrated ability to use Microsoft Office suite, to include proficiency in Excel, Word, and PowerPoint.

Interested and qualified candidates should:Click here to apply

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