Mahindra Comviva Vacancy for a Manager, Alliances & Partnerships

Mahindra Comviva is the global leader of mobility solutions catering to The Business of Tomorrows. The company is a subsidiary of Tech Mahindra and a part of the $17.8 billion Mahindra Group. Its extensive portfolio of solutions spans mobile finance, content, infotainment, customer value management, messaging, mobile data and managed VAS services. It enables service providers to enhance customer experience, rationalize costs and accelerate revenue growth. ZOTO is a technology startup in the m-commerce/Wallet/Payment processing space. We are a part of incubation/start-up factory of Mahindra Comviva (M&M Group). We have acquired a Mobile Money license in Nigeria (equivalent to a Payments Bank licence in India). We are recruiting to fill the position below:   Job Title: Manager, Alliances & Partnerships Location: Nigeria and we need local candidates Job Purpose

• The Alliance & Partnership Manager must be able to achieve personal revenue goals by deepening existing relationships in business and acquire new business by utilizing effective sales and accounts management techniques, leveraging on solutions offering and infrastructure.
• The individual is also responsible for securing alliances and partnerships with targeted stakeholders to grow and enhance differentiation in the market place.

• Identify sectoral opportunities that best utilize the company’s infrastructure to meet customer requirements and managing the accounts of existing customers
• Responsible for portfolio growth in identified sectors and client segments through a series of aggressive acquisition, sales and relationship management activities
• Develop and implement strategic plans for new program requirements and design solutions for acquiring, growing and retaining business
• Drive root cause analysis/corrective action process to ensure improving service levels on solutions
• Ensure appropriate merchant metrics are generated, data is accurate and reporting
• Attend to new/potential customer enquiries, communicate proactively with the customers on business issues and opportunities
• Identifies, conducts and/or coordinates business/financial analysis to support the transaction process
• lead negotiation with partners and vendors to achieve optimum benefits

• Identification of new growth platforms and market opportunities
• Through research, introduce new ideas in the form of new products, services or improvements Identification of new growth platforms and market opportunities
• Identification of new platforms and market opportunities for collections and payments
• Develop business cases related to new projects/business models that are aimed at improving business performance.

• Identify and harness opportunities for Strategic partnerships with Industry stakeholders.
• Conceptualise and develop framework for the implementation of strategic partnership opportunities.
• Implement the roll-out and go-to-market plan of the identified strategic opportunities

• Proactively drives the development of alliances and partnerships for the provision of targeted solutions.
• Proactively drives alignment to ensure business strategy
• Delivery of effective work programs and schemes to deepen the penetration into the business and customer segments.

• Maintains a visible and active presence across the value chain
• Fosters a team approach by actively building strong relationships with key stakeholders in to ensure synergies and teamwork needed to optimize revenue growth and profitability
• Ability to influence across all relevant functions is vital for the successful co-ordination and integration of product development and management activities.
• Implements relationship platforms that support teams to rollout solutions, which in turn attract new business and grow market share

• Builds a strong, professional, capable team that is able to engage across a wide range of stakeholders, both business and technical through highly ambiguous circumstances
• Creates an environment in which learning and development are emphasised and valued
• Takes personal responsibility for coaching and mentoring others
• Encourages team members to express their views, resolves issues raised by the team, escalates issues if required, and provides feedback to teams on an ongoing basis.
• Provides direction, clarity and accountability to the team to deliver on business objectives
• Responsible for inspiring, motivating, leading and managing the team
• Monitors and manages the performance and development of staff within the area.

• Years of Exp: 6-9yrs
• Age Limit: up-to 35years

• Overall achievement of economic and accounting profit indices
• Increased growth in the market share
• Effective interface and relationship management with all players within the value chain
• Achievement of SLAs within value chain partners at all key interfaces
• Development of relevant and effective solutions for customer requirements. Enhanced customer experience.
• Visible image and thought leadership brand in the market
• Operating expenses within budget
• Operational and risk management
• Good quality relationships with suppliers, clients, and external stakeholders
• Achievement of Customer Experience targets.