Latest Vacancies at Sooyah Bistro Limited
Sooyah Bistro Limited - We are a one-stop Suya culinary restaurant. Sooyah Bistro is our way of combining an age-old tradition with today's innovation, resulting in an amazingly unique, tasty and creative culinary experience.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Employment Type: Full-time
Job Description
- Deal with the customers via emails, over the phone, Whatsapp
- Remain customer oriented and maintain high customer satisfaction
- Manage large amount of incoming calls
- Accept orders via phone calls and online platforms
- Listen to the customer queries patiently and solve it. If the problem doesn't seem to be solved, then forward the problem to the superiors.
- Respond to the problems of the customer promptly
- Transfer Orders to respective Branches and monitor it till it’s fulfilled
- Take the Extra mile to engage customers
- Maintain records of interactions with the customers in an orderly manner
- Coordinate with the internal department to find solutions and resolve matters
- Maintain a follow up on the customer, whose query you had solved,. Ensure they are satisfied with your answer.
- Maintaining cleanliness and order in the workplace, and complying with all safety norms while carrying out work functions.
- Assist Kitchen staff where and when necessary.
Requirements
- BSC or HND from a reputable institution
- Excellent spoken communication skills
- Excellent problem solving and sales skills
- Minimum of 3 years experience in Customer Service
- Experience working in hospitality industry would be an added advantage
Salary
N65,000 - N80,000 monthly.
Job Title: Central Chef
Location: Lekki, Lagos
Employment Type: Full-time
Job Description
- Closely studying and following Sooyah Bistro recipes
- Preparing food quickly, following the standard quality and measurement of Sooyah Bistro
- Maintaining cleanliness and order in the workplace, and complying with all safety norms while carrying out work functions.
- Handle food as hygienically as is possible
- Remembering and preparing multiple orders and assembling them to customer satisfaction
- Able to cook in bulk and use commercial kitchen equipment.
- Ensure all kitchen equipment are clean and well kept after use
- Must kept the kitchen and its surroundings clean at all times.
- Keep an inventory of all orders and stock
- Store everything properly and in order
Requirements
- Must have completed Culinary School
- Preferably living on the island
- Experience working in restaurant or hotel is an added advantage
- 3 years cooking experience
Salary
- N70,000 - N80,000 / month
Job Title: Dispatch Rider
Location: Lekki, Lagos
Employment Type: Full-time
Job Description
- Reporting and liaising with the Branch operation manager on purchase, inventory,sorting and stacking of stock
- Keeping a record and maintaining cycle counts of the entire inventory in the store.
- Receiving and verifying the inventory with the purchase order listings.
- Reporting loss, damage and any such discrepancies to the Branch operation Manager
- Sorting all stock and stacking them appropriately after purchase.
- Maintaining proper documentation processed for the receipt of all purchase and supplies.
- Ensuring the timely dispatch of order(s) to the appropriate destinations.
- Coordinating and synchronizing work functions with the vendors, suppliers and other internal departments of the establishment.
- Maintaining cleanliness and order in the workplace, and complying with all safety norms while carrying out work functions.
Requirements
- 1 year work experience.
- Must have a valid license
- Preferably living on the island
- Good communication, customer service and organisation skills
- Experience driving a bike or working as a dispatch rider is Compulsory.
Salary
N40,000 - N50,000 monthly.
How To Apply
Interested and qualified candidates should send their CV to: [email protected] using "Job Title" as the subject of the email.
Application Deadline 31st March, 2021.